Customer Development and Retention Specialist

Customer Development and Retention Specialist Zip Water UK is seeking a Customer Development and Retention Specialist to support business growth within existing customer accounts and new prospects. This full-time role involves selling, retaining, and expanding revenue, managing client queries with the Customer Experience team, and developing prospects into larger opportunities. Responsibilities include: Contributing to quarterly and annual sales targets Maintaining and growing customer relationships Achieving KPIs and planning sales activities effectively Supporting team targets across products and services Recording activities on Salesforce CRM Collaborating with internal teams to resolve customer queries Site visits and prospecting, including site surveys Updating forecast files for key accounts The ideal candidate is a strong negotiator, problem solver, and data manager, capable of nurturing leads and handling objections effectively. Benefits include: 25 days annual leave plus options to buy more Enhanced parental leave policies Life assurance and company events Market-leading pension plan Employee discounts and product offers Career progression opportunities within the Culligan Group Health Care Cash Plan and Employee Assistance Program Seniority level: Associate. Employment type: Full-time. Industry: IT Services and IT Consulting. #J-18808-Ljbffr