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For Companies At a Glance
- Tasks: Provide top-notch IT support and manage tech tools for Quorn Foods employees.
- Company: Join Quorn Foods, a leader in sustainable food production with a mission to make healthy meals.
- Benefits: Enjoy 25 days annual leave, flexible working options, and free Quorn products!
- Why this job: Be part of a passionate team making a positive impact on health and the planet.
- Qualifications: Experience in desktop support, strong communication skills, and a love for technology required.
- Other info: Diversity is celebrated here; all backgrounds are welcome!
The predicted salary is between 28800 - 43200 £ per year.
Quorn Foods are delighted to be recruiting for an IT Desktop Engineer to join our IT & Infrastructure team.
What You'll Be Responsible For:
- Providing high quality tools and experience for end-user computing to all Quorn Foods employees across our various sites and geographies.
- Working as part of a small team to provide both first and second line technical IT support.
- Working with various technologies and applications such as Office 365, VPN, security/access, telephony, networking and hardware.
- Responsible for progressing, managing and recording tickets via our helpdesk system.
- Active Directory Administration, building and configuration of equipment and software implementation.
- The position will be based from our Stokesley site with requirement to support and travel to other sites on occasion.
- Opportunity to work flexibly/remotely when required.
What Experience You'll Need To Have:
- Presentable background in a desktop support role, preferably within a manufacturing environment.
- Excellent communication and interpersonal skills, with ability to engage stakeholders at all levels.
- Clear passion for IT and Technology, ideally with knowledge of networks and telephony.
- Ability to efficiently manage time along with excellent organisational skills.
- A passion for healthy, sustainable products which are better for our consumers and the planet.
The Recruitment Process:
- Every application will receive a response regardless of being successful or unsuccessful.
- If successful, our process will involve:
- 1st Stage - 45 mins/1 hour Microsoft Teams introductory call with our IT Helpdesk & Infrastructure Lead & Resourcing Partner.
- 2nd Stage - in-person interview at our offices in Stokesley with key stakeholders from our IT team.
If you have any questions regarding any of the above or the application process, please feel free to reach out to our Resourcing Partner Jacob Senior.
What You'll Get In Return:
- 25 days Annual Leave + Bank Holidays (plus the option to buy or sell up to 5 days per year!)
- Generous Pension and Life Assurance Schemes.
- Employee Assistance Programmes.
- Health & Wellbeing support with Digital GP services, free flu jabs, eye tests and discounted gym memberships.
- Free Quorn products on-site to take home and share with your friends and family!
To apply for this vacancy, please follow the relevant link to submit your CV and Covering Letter. We look forward to receiving your application.
About Us:
Quorn is a global company led by a clear purpose and ambition. By 2030, we will be a Net +positive business with 8 billion servings of our amazing Quorn & Cauldron products being consumed across the world. At Quorn, we have a simple message, to create an inspiring range of irresistibly tasty meals which are not only great for you and your family, but for the planet and generations to come. It is our collective differences that make Quorn special. Our heritage speaks to this, as pioneers of meat alternative products, we choose to embrace a different path which sets us apart. We are committed to four core values which make us who we are: 'Stronger Together', 'Make Lives Better', 'Think Big & Act With Courage' and 'Strive To Be The Best'. Quorn is committed to promoting diversity across our workforce. We are dedicated to attracting and developing talent, empowered through an inclusive culture. Our backgrounds, experiences and ideas are all valued so we can foster an environment where our differences make us 'Stronger Together'. All suitably qualified applicants will be considered regardless of gender, race, sexual orientation, national origin, disability, religion, and age.
Recruitment Agencies:
Please note that we manage our recruitment directly and will not engage with any agencies on this or any other vacancies. On the occasion that we do require external support, we will engage our preferred suppliers who have an excellent prior track record in supporting the business when needed. We do not accept speculative CV's and any communication from non-PSL agencies will be ignored and forwarded to our Resourcing Partner.
IT Desktop Engineer employer: Quorn Foods
Contact Detail:
Quorn Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Desktop Engineer
✨Tip Number 1
Familiarise yourself with the technologies mentioned in the job description, such as Office 365 and VPN. Having hands-on experience or even a basic understanding of these tools will help you stand out during the interview.
✨Tip Number 2
Prepare to discuss your previous experiences in desktop support, especially in a manufacturing environment. Be ready to share specific examples of how you've resolved technical issues and supported end-users effectively.
✨Tip Number 3
Show your passion for IT and technology by staying updated on the latest trends and advancements. This enthusiasm can be a great conversation starter during your interviews and will demonstrate your commitment to the field.
✨Tip Number 4
Engage with Quorn Foods on social media or through their website. This not only shows your interest in the company but also gives you insights into their culture and values, which you can reference in your conversations.
We think you need these skills to ace IT Desktop Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in desktop support, particularly in a manufacturing environment. Emphasise your skills with technologies mentioned in the job description, such as Office 365 and networking.
Craft a Compelling Cover Letter: In your cover letter, express your passion for IT and technology. Mention specific examples of how you've engaged with stakeholders and provided excellent customer service in previous roles.
Showcase Your Communication Skills: Since excellent communication is key for this role, consider including examples in your application that demonstrate your ability to communicate effectively with various stakeholders.
Highlight Your Organisational Skills: Discuss your time management and organisational skills in your application. Provide examples of how you have efficiently managed multiple tasks or projects in past roles.
How to prepare for a job interview at Quorn Foods
✨Know Your Tech
Brush up on your knowledge of Office 365, VPNs, and networking. Be prepared to discuss how you've used these technologies in previous roles, as this will show your technical competence and passion for IT.
✨Showcase Your Communication Skills
Since the role involves engaging with stakeholders at all levels, practice articulating your thoughts clearly. Use examples from past experiences where you successfully communicated complex IT issues to non-technical users.
✨Demonstrate Organisational Skills
Be ready to talk about how you manage your time and prioritise tasks. Consider sharing specific instances where your organisational skills helped resolve a challenging situation or improved efficiency.
✨Align with Quorn's Values
Familiarise yourself with Quorn's core values and be prepared to discuss how your personal values align with theirs. Showing that you understand and appreciate their commitment to sustainability can set you apart from other candidates.
