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- Tasks: Lead and mentor a dynamic team of Assistant Property Managers in daily operations.
- Company: Join Fexco Property Services, a supportive and inclusive property management company.
- Benefits: Enjoy a hybrid work model and opportunities for professional development.
- Why this job: Make a real impact while developing your leadership skills in a collaborative environment.
- Qualifications: Relevant property management experience and strong communication skills are essential.
- Other info: Fexco values diversity and encourages applicants from all backgrounds.
The predicted salary is between 30000 - 42000 £ per year.
Location: London Office, N5 1XL (this is a hybrid role)
Company: Fexco Property Services (Management) Limited (within our Inspired Property Management brand)
Type of Employment: Full Time, Permanent
About This Role
Based within our London Office Assistant Property Manager Team, you as a divisional leader will be working to support and mentor the Assistant Property Managers in their day-to-day duties, including communications, property related tasks and other core duties. In addition to this, you will be responsible to help manage a portfolio of properties and will be supported by the Property Management Team and the Regional Manager to ensure SLAs and KPIs are met across the department. As this is a new role, there will also be the opportunity to review processes across the team to meet our departments KPIs, and ensure we are providing the best possible service to our clients and customers, while supporting the other departments within the business. This is a real opportunity to develop and learn managing a dynamic team. The role of the Assistant Property Management Team is to support the other departments of the business, and the purpose of the property management division within this team, is to ensure that the day to day running of the properties under our management are conducted in a timely manner. These tasks will include the generic assistant property management duties such as works orders, communications, contractor management and so on.
Job Specification And Key Responsibilities
- Weekly APM Team meetings, supporting and advising the team as a first port of call on all aspects of the focus of tasks, and training.
- Being the point of escalation for queries, questions, and or/ general support to Assistant Property Managers.
- Ensuring that appropriate queries are responded to within the assistant property management team.
- Supporting and assisting the collective Property Management Team, and Regional Manager to ensure that projects are running smoothly.
- Managing your own workload and ensuring that the appropriate tasks are assigned to the Assistant Property Management Team.
- Liaising between departments, for support and guidance on the assistant property management team responsibilities.
- Updating the teams and proving support to the SMT.
- Ensuring statutory compliance for training and development for the Assistant Property Managers are completed.
- Scheduling and overseeing tasks assigned by the Property Management Team.
- Providing weekly updates on team members and tasks to Management, including KPIs and updates on any issues or problems requiring SMT intervention.
- Mentor and develop Assistant Property Managers in processes and procedures relevant to the role.
- General management of assistant property manager team members within the property division, including 121s, authorising annual leave and sickness absence.
Essential Skills
- Relevant property management experience.
- Excellent communication and interpersonal skills, including written and verbal.
- An ability to deal with challenging people and handle conflicting opinions.
- Organised and methodical.
- An ability to multi-task and possess strong prioritisation skills.
- Can demonstrate high customer focus and time management skills.
- Previous management experience.
Bonus Skills
- Previous working experience/knowledge of QUBE or Dwellant TPI qualified (ATPI).
Fexco is an equal opportunities employer and is proud to foster a work environment where our people are supported and encouraged to be themselves. We welcome applicants of all backgrounds and sections of society and each application is given fair consideration.
Contact Detail:
Fexco Property Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Assistant Property Manager
✨Tip Number 1
Familiarise yourself with the property management sector, especially in London. Understanding local regulations and market trends will help you stand out during discussions with the hiring team.
✨Tip Number 2
Network with current or former employees of Fexco Property Services. They can provide valuable insights into the company culture and expectations for the Senior Assistant Property Manager role.
✨Tip Number 3
Prepare to discuss your previous management experiences in detail. Highlight specific examples where you successfully mentored team members or improved processes, as this aligns with the responsibilities of the role.
✨Tip Number 4
Showcase your communication skills by engaging in relevant online forums or groups related to property management. This demonstrates your commitment to the field and helps you build a professional presence.
We think you need these skills to ace Senior Assistant Property Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant property management experience and any previous management roles. Use specific examples that demonstrate your communication skills, ability to handle challenging situations, and your organisational capabilities.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the responsibilities outlined in the job description, particularly your experience in mentoring and supporting teams.
Showcase Your Skills: Emphasise your excellent communication and interpersonal skills in both your CV and cover letter. Provide examples of how you've successfully managed teams or projects, and how you’ve dealt with conflicts or challenges in the past.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-structured and easy to read. A polished application reflects your attention to detail.
How to prepare for a job interview at Fexco Property Services Limited
✨Showcase Your Leadership Skills
As a Senior Assistant Property Manager, you'll be mentoring others. Be prepared to discuss your previous management experiences and how you've successfully led teams in the past.
✨Demonstrate Strong Communication Abilities
Excellent communication is key in this role. Practice articulating your thoughts clearly and confidently, and be ready to provide examples of how you've handled challenging conversations or conflicts.
✨Highlight Your Organisational Skills
This position requires strong organisational abilities. Prepare to discuss how you manage multiple tasks and prioritise effectively, perhaps by sharing specific examples from your previous roles.
✨Familiarise Yourself with Relevant Tools
If you have experience with property management software like QUBE or Dwellant, make sure to mention it. If not, do some research on these tools to show your willingness to learn and adapt.
