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- Tasks: Lead a dynamic team, drive sales, and deliver exceptional customer service.
- Company: Join END., a leading UK retailer known for luxury apparel and exclusive sneaker drops.
- Benefits: Enjoy competitive salary, 28 days holiday, staff discounts, and career development opportunities.
- Why this job: Be part of an innovative company that values excellence and offers a vibrant work culture.
- Qualifications: Must be passionate about retail, with strong communication skills and a desire to grow.
- Other info: This is a full-time, permanent role based in Manchester.
The predicted salary is between 24000 - 42000 £ per year.
Recognised as one of the most innovative Companies in the UK, it’s a really exciting time to be joining END. If you’re positive, passionate and dedicated and want to be part of our future success this could be the role for you.
Over the last 20 years, END. has evolved into a technology led retailer that provides luxury and contemporary apparel and exclusive sneaker drops to a global audience. One of the most influential, forward-thinking and inspirational fashion companies in the world, we have fresh products hitting our website daily and our service never stops. END. prides itself on delivering a first-class customer experience, which has underpinned our success. With over 2 million customers we deliver to over 80 countries around the world and our online business is complemented by our industry leading retail stores in Newcastle, Glasgow and London. Our Manchester operation will span 2 floors representing stalwart brands from our 450+ brand portfolio. Exceptional service is the norm alongside second to none brand expertise.
The Supervisor we are searching for is looking for the next step in their career, someone who lives and breathes retail and relishes in the fast paced ever changing environment of sales. We need a candidate who covers all bases; a salesperson, a motivator, a leader, a brand expert and a shrewd decision maker capable of leading this store to success. Reporting to the Store Manager and working within a watertight team, you will be part of an inspirational group who settle for nothing less than the absolute best. Come to us with high standards and big ideas and become part of a ground-breaking retail team.
What you’ll be doing:
- You will personally drive sales offering exceptional customer service and building a personal client list.
- You will supervise and service drive the sales team working with them to achieve sales targets.
- You will lead the team in excellence of service through outwardly displaying exemplary service techniques.
- You will deputise for the Manager and Assistant Managers in their absence in all aspects of their role.
- You will be familiar with the entire running of the Store Operations with a good working knowledge of the processes behind all services and procedures.
- You will support the Management team in training to ensure all staff are equipped with knowledge relevant to the industry and the specific product END. represents.
- You will have a constant awareness of security issues at all times.
- You will identify opportunities and initiatives to continually improve performance, communicating them to the Store Manager regularly.
- You will ensure that the store image is in line with business standards by conducting and following up on floor walks to maintain awareness of product and merchandising standards, utilising floorplans, replenishing stock and following VM guidelines.
- You will maintain workplace safety and provide a healthy environment for staff and customers.
What you’ll be able to demonstrate:
- It is imperative that you are a brand ambassador for END. with impeccable personal presentation.
- You should have ambition within the Retail function – we want to develop you within our business.
- You should be prepared and energised to put in the necessary effort to help make the business a success.
- You must have a genuine love for your work and the industry you are in.
- You must be charismatic with an energy that entices people.
- You should be able to demonstrate excellent written and verbal communication skills.
What we can offer you:
- Competitive salary
- 28 days holiday (including bank holidays and birthday)
- Company pension scheme
- Generous staff discount from day one
- Access to Employee Assistance Programme
- Registered access to healthcare benefits provider
- Opportunities for professional development and career progression
Our core values underpin everything we do as a business. We always put our customers first, are passionate and dedicated and strive for excellence. To achieve this, we are positive and collaborative and keep it simple. If you have what it takes to be part of our future success, we want to hear from you.
Please note - for the successful candidate, any employment is conditional on you having the right to work in the UK in the role in which you are employed.
Type of employment: Permanent, full-time
Store Supervisor employer: Ashworth and Parker Limited
Contact Detail:
Ashworth and Parker Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor
✨Tip Number 1
Familiarise yourself with END.'s brand values and product offerings. Understanding the unique selling points of their luxury and contemporary apparel will help you connect with customers and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated a team in previous roles. Highlighting your ability to drive sales and enhance customer service will resonate well with the hiring team.
✨Tip Number 3
Network within the retail community, especially with those who have experience in high-end fashion. Engaging with current or former employees can provide insights into the company culture and expectations, giving you an edge in your application.
✨Tip Number 4
Prepare to discuss your approach to maintaining store standards and visual merchandising. Being able to articulate your strategies for creating an inviting shopping environment will demonstrate your commitment to excellence, which is crucial for this role.
We think you need these skills to ace Store Supervisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and skills required for the Store Supervisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Your CV should reflect your retail experience, leadership skills, and customer service excellence. Use specific examples to demonstrate your achievements in previous roles, particularly in driving sales and managing teams.
Write a Strong Cover Letter: In your cover letter, express your passion for retail and your enthusiasm for working at END. Highlight your ability to motivate a team and your commitment to delivering exceptional customer service. Make it personal and engaging.
Showcase Your Communication Skills: Since excellent written and verbal communication skills are essential for this role, ensure that your application is free from errors and clearly conveys your message. Consider including examples of how you've effectively communicated in past positions.
How to prepare for a job interview at Ashworth and Parker Limited
✨Show Your Passion for Retail
Make sure to express your genuine love for the retail industry during the interview. Share specific examples of what excites you about working in retail and how you stay updated with current trends.
✨Demonstrate Leadership Skills
As a Store Supervisor, you'll need to lead a team effectively. Prepare to discuss your previous experiences in motivating and managing a team, and be ready to share how you handle challenges in a fast-paced environment.
✨Highlight Customer Service Excellence
Since END. prides itself on exceptional customer service, come prepared with examples of how you've gone above and beyond for customers in the past. This will show that you understand the importance of customer satisfaction.
✨Be Ready to Discuss Brand Knowledge
Familiarise yourself with END.'s brand portfolio and be prepared to discuss your knowledge of their products. Showing that you are a brand ambassador will demonstrate your commitment to the role and the company.
