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- Tasks: Join us as a SIP Provisioning Engineer, configuring SIP and ISDN services for customers.
- Company: Spectrum IT Recruitment connects talent with exciting tech opportunities in a dynamic environment.
- Benefits: Enjoy hybrid working, private medical insurance, life insurance, and more perks!
- Why this job: Make an impact in telecommunications while developing your skills in a fast-paced, supportive culture.
- Qualifications: 3+ years in telecommunications with knowledge of VOIP/SIP and networking essentials required.
- Other info: Be ready to adapt and solve problems creatively in a collaborative team setting.
The predicted salary is between 36000 - 60000 £ per year.
This position's primary purpose is to provision SIP and ISDN services for customer use and network infrastructure. The Voice Provisioner will configure the customer's approved connectivity model which can include SIP Trunking, Dedicated Circuits and Number provisioning. This individual will be tasked with reviewing completed TQ's and all pertaining documents to determine appropriate build/configuration. This individual will accept directions from management and senior engineers to complete assigned tasks, document order status in detail and communicate to internal and external teams with professionalism.
How will you make an impact?
- New, Move, Add, Change and Disconnect orders for dedicated voice (SIP), Dedicated Circuits (MPLS, COLOCATION)
- Verifies Connectivity TQ's and any and all pertaining documents for accuracy and to determine appropriate build/configuration per product/request
- Coordinate with the customer to schedule and complete test and turn up calls, which includes capturing call records
- During test and turn up call if calls are not successful troubleshoot and make any necessary changes for accurate and completion of build. Including reaching out to other teams as necessary
- Works with Voice Engineering teams on Media Server builds and any associated troubleshooting issues
- Communicates with customers, carriers, vendors and employees, and ensures all related systems are documented in detail.
- Performs quality assurance audits and takes responsibility for errors
- Perform both oral and written knowledge transfer and training to technical team members, and other stakeholders
- Works in a rapid paced environment, multi-tasking daily, and be able to creatively problem solve and adapt to change and difficult situations
- May be required to work nights, evenings and weekends
Have you got what it takes?
- 3+ years' experience in telecommunications
- Experience with T1, DS3, OC3, OC12 install and test
- Knowledge of VOIP/SIP, TLS, Dedicated Circuit such as MPLS, Colocation, and Inbound Number Provisioning (TFN, DID etc)
- Working knowledge of TCP/IP, TLS, BGID, Routers, Switches, Hubs, Firewalls, Domains, DNS, DHCP and subnetting
- Command level knowledge Empirix, Wireshark, Ribbon Analytics
- Previous experience with configuring SBCs
- Proven track record of excellent communication and conflict resolution skills
Benefits:
- Life Insurance - 4 x Annual Salary
- Private Medical Insurance
- Employee Assistance Program
- Hybrid Working - 3 Days from Home
- GP Online Assistance Portal
- + Much More
Please click the "Apply" button to state your interest in this position.
SIP Provisioning Engineer employer: Job Traffic
Contact Detail:
Job Traffic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SIP Provisioning Engineer
✨Tip Number 1
Familiarise yourself with SIP and ISDN services, as well as the specific technologies mentioned in the job description. Understanding the nuances of SIP Trunking and Dedicated Circuits will help you speak confidently about your experience during any discussions.
✨Tip Number 2
Brush up on your troubleshooting skills, especially related to voice connectivity issues. Being able to demonstrate your problem-solving abilities in real-time scenarios can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your experience with quality assurance audits and how you've handled errors in past roles. This shows that you take responsibility for your work and are committed to maintaining high standards.
✨Tip Number 4
Highlight your communication skills, particularly in coordinating with various teams and stakeholders. Be ready to share examples of how you've effectively communicated complex technical information to non-technical audiences.
We think you need these skills to ace SIP Provisioning Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in telecommunications, particularly with SIP and ISDN services. Include specific examples of your work with T1, DS3, and VOIP/SIP technologies to demonstrate your expertise.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and how your skills align with the job requirements. Mention your experience with configuring SBCs and your ability to troubleshoot issues effectively.
Showcase Communication Skills: Since the role requires excellent communication skills, provide examples in your application of how you've successfully communicated with customers and teams in previous positions. This could include resolving conflicts or conducting training sessions.
Highlight Problem-Solving Abilities: Emphasise your ability to creatively problem-solve in a fast-paced environment. Share specific instances where you adapted to changes or overcame challenges in your previous roles, especially related to voice provisioning.
How to prepare for a job interview at Job Traffic
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of VOIP/SIP, T1, DS3, and other relevant technologies. Be prepared to discuss your experience with configuring SBCs and troubleshooting issues, as this will likely come up during the interview.
✨Demonstrate Problem-Solving Skills
Since the role involves troubleshooting and adapting to changes, be ready to share examples of how you've creatively solved problems in past roles. This will show your potential employer that you can handle the fast-paced environment.
✨Communicate Clearly
Effective communication is key in this role. Practice articulating your thoughts clearly and professionally, especially when discussing technical concepts. This will help you convey your ideas effectively to both technical and non-technical stakeholders.
✨Prepare for Scenario Questions
Expect scenario-based questions where you might need to explain how you would handle specific situations, such as a failed test call or coordinating with multiple teams. Think through these scenarios beforehand to demonstrate your readiness for the role.
