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For Companies At a Glance
- Tasks: Lead and deliver ServiceNow projects, managing timelines, resources, and risks.
- Company: Join a dynamic organisation focused on innovative ServiceNow solutions.
- Benefits: Enjoy remote work flexibility with competitive pay and potential for contract extension.
- Why this job: Be part of impactful projects while collaborating with diverse teams in a supportive culture.
- Qualifications: 5+ years in IT project management, with 2+ years in ServiceNow leadership required.
- Other info: Occasional travel to London may be needed; experience in Order Management is a plus.
The predicted salary is between 130000 - 156000 £ per year.
Key Details:
- Location: Remote (occasional travel to London)
- Rate: £650–£700 a day (Outside IR35)
- Contract: 12 months initially, with strong potential for extension
Overview:
We are looking for a skilled ServiceNow Project Manager to lead and deliver ServiceNow initiatives across the organization. You’ll manage full project lifecycles—from planning through execution—while ensuring alignment with business needs and technical standards. Experience in Order to Fulfilment (OTF) or Order Management is a strong plus.
Key Responsibilities:
- Plan, lead, and deliver ServiceNow projects on time and within scope.
- Collaborate with stakeholders to define project requirements and success criteria.
- Coordinate cross-functional teams, both technical and business.
- Manage project timelines, resources, budgets, and risks.
- Provide regular updates to leadership and ensure project transparency.
- Align delivery with Agile, ITIL, or SDLC methodologies.
- Oversee third-party vendors and ensure quality assurance.
Qualifications:
- 5+ years in IT project management, with 2+ years leading ServiceNow projects.
- Strong knowledge of core ServiceNow modules (e.g., ITSM, CMDB, Catalog).
- Proven ability to manage cross-functional technical teams.
- Excellent communication, planning, and stakeholder management skills.
Nice to Have:
- Experience with Order to Fulfilment or Order Management workflows.
- Familiarity with ServiceNow integrations (ERP, CRM, eCommerce).
- ServiceNow certifications (Administrator or Implementation Specialist).
- Experience with Agile tools (e.g., Jira, ServiceNow Agile).
ServiceNow Project Manager employer: Nelson Frank
Contact Detail:
Nelson Frank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Project Manager
✨Tip Number 1
Network with professionals in the ServiceNow community. Attend webinars, join forums, or connect on LinkedIn to meet others who are already in similar roles. This can help you gain insights into the company culture and potentially get a referral.
✨Tip Number 2
Familiarise yourself with the latest trends and updates in ServiceNow. Being knowledgeable about recent features or changes can set you apart during discussions with interviewers and show your commitment to staying current in the field.
✨Tip Number 3
Prepare to discuss specific projects you've managed that align with the responsibilities listed in the job description. Highlight your experience with Agile methodologies and how you've successfully led cross-functional teams to deliver projects on time.
✨Tip Number 4
Research StudySmarter's values and mission. Tailor your conversations to reflect how your skills and experiences align with our goals, especially in relation to ServiceNow initiatives. This will demonstrate your genuine interest in joining our team.
We think you need these skills to ace ServiceNow Project Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT project management, particularly with ServiceNow. Emphasise your skills in managing cross-functional teams and any relevant certifications you hold.
Craft a Compelling Cover Letter: In your cover letter, explain why you're the perfect fit for the ServiceNow Project Manager role. Mention specific projects you've led, your familiarity with Agile methodologies, and how you align with the company's goals.
Highlight Relevant Experience: When detailing your work history, focus on your achievements in ServiceNow projects. Include metrics or outcomes that demonstrate your ability to deliver projects on time and within scope.
Showcase Communication Skills: Since excellent communication is key for this role, provide examples of how you've successfully collaborated with stakeholders and managed project updates in previous positions.
How to prepare for a job interview at Nelson Frank
✨Showcase Your Project Management Experience
Be prepared to discuss your previous project management roles, especially those involving ServiceNow. Highlight specific projects where you successfully managed timelines, resources, and budgets, and be ready to explain how you aligned these projects with business needs.
✨Demonstrate Your Knowledge of ServiceNow
Familiarise yourself with the core modules of ServiceNow, such as ITSM and CMDB. During the interview, mention any relevant experience you have with these modules and how you've utilised them in past projects to drive success.
✨Prepare for Stakeholder Management Questions
Expect questions about how you manage stakeholder expectations and communication. Prepare examples that illustrate your ability to collaborate with both technical and business teams, ensuring everyone is aligned on project goals and progress.
✨Discuss Agile Methodologies
Since the role requires alignment with Agile methodologies, be ready to talk about your experience with Agile practices. Share specific examples of how you've implemented Agile principles in your projects, and mention any tools like Jira that you've used.
