Product Operations Specialist

Product Operations Specialist

London Full-Time 72000 - 115200 £ / year (est.) Home office possible
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At a Glance

  • Tasks: Manage index operations and ensure smooth data production services.
  • Company: Join Kraken, a leading crypto exchange focused on financial freedom and inclusion.
  • Benefits: Enjoy remote work flexibility and be part of a diverse global team.
  • Why this job: Shape the future of crypto while working with industry pioneers in a mission-driven environment.
  • Qualifications: 3+ years in data-focused roles; Python skills are a must.
  • Other info: Open to ongoing applications; we value passion for crypto over strict qualifications.

The predicted salary is between 72000 - 115200 £ per year.

Join to apply for the Index Operations Specialist role at Kraken Digital Asset Exchange.

Kraken Digital Asset Exchange provided pay range: This range is provided by Kraken Digital Asset Exchange. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range: $96,000.00/yr - $153,000.00/yr.

Building the Future of Crypto: Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion.

Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app.

As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures.

Proof of work: The team CF Benchmarks Ltd, a wholly owned subsidiary of Kraken, is the leading provider of cryptocurrency benchmarks and indices. Its indices are licensed to global financial institutions for the creation of financial products such as ETFs, investment funds, exchange traded and OTC derivatives contracts. The firm boasts over $90bn in Assets Under Reference from industry leading partners.

We’re on the hunt for an Index Operations Specialist to join our team remotely! We’re looking for a highly ambitious and detail-oriented product operations professional to support our suite of index products.

The #1 goal of this role is to ensure operational excellence across CF Benchmarks’ product lifecycle — from index production to their life management — while optimizing systems, data workflows, and internal processes for scale and compliance. Reporting to a senior manager, this is a remarkable opportunity for a motivated product operations professional to shape the future of crypto from a leading position at a powerhouse brand.

The opportunity:

  • Oversee index operations with a focus on ensuring methodology adherence and the smooth, robust functioning of the organization’s data production services.
  • Develop and refine scalable procedures that support capable and compliant growth across operational functions.
  • Map data flows across the company and lead cross-functional efforts in data gathering, analysis, and distribution.
  • Ensure that new product rollouts are supported by robust operational infrastructure and administration.
  • Define and plan for the business’s future operational capability requirements.
  • Supervise and automate data management processes both internally and externally with clients.
  • Coordinate and execute operational events, such as index reconstitutions and rebalances.
  • Partner with product and engineering teams to identify opportunities for automation of operational workflows.
  • Collaborate with product development to ensure precise documentation of methodologies and processes that support new index launches.
  • Support sales and senior management by addressing client data queries and performing quantitative analysis as needed.

Skills You Should HODL:

  • At least 3 years of experience in quantitatively focused roles within the indices business — experience with crypto indices is a strong plus.
  • You have experience working with data to inform operational decisions, track performance metrics, and support cross-functional initiatives in a fast-paced, evolving landscape.
  • Excellent communication and stakeholder management skills, with the ability to coordinate across sales, compliance, product, and engineering teams, while effectively managing timelines.
  • Solid proficiency in Python for scripting, automation, and data analysis, with hands-on experience automating recurring tasks and streamlining operational workflows.
  • You are passionate about the cryptocurrency world and, most importantly, have a learning attitude about new crypto-industry trends.
  • You believe wholeheartedly in the cypherpunk, libertarian values outlined in Kraken’s Tentaclements document.
  • Based in the US, UK or Europe, fluent in English, and comfortable working in a global and remote-first environment.

Nice to haves:

  • Experience with token supply snapping — tracking and analyzing the available supply of tokens on-chain.

This job is accepting ongoing applications and there is no application deadline.

Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto!

As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind.

Product Operations Specialist employer: Kraken Digital Asset Exchange

Kraken Digital Asset Exchange is an exceptional employer that champions a mission-driven culture focused on accelerating global crypto adoption. As a fully remote company, Krakenites enjoy the flexibility of working from anywhere while being part of a diverse team of industry pioneers dedicated to innovation and operational excellence. With ample opportunities for professional growth and a commitment to employee well-being, Kraken offers a unique environment where passionate individuals can thrive and contribute to the future of finance.
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Contact Detail:

Kraken Digital Asset Exchange Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Product Operations Specialist

✨Tip Number 1

Familiarise yourself with Kraken's culture and values by thoroughly reading their Culture page. Understanding their mission and ethos will help you align your responses during interviews, showcasing that you're not just a fit for the role but also for the company.

✨Tip Number 2

Make sure to explore the Kraken app and understand its functionalities. Being able to discuss specific features or improvements during your interview can demonstrate your genuine interest in the company and its products.

✨Tip Number 3

Network with current or former Kraken employees on platforms like LinkedIn. Engaging with them can provide insider insights about the company and potentially lead to referrals, which can significantly boost your chances of landing an interview.

✨Tip Number 4

Stay updated on the latest trends in the cryptocurrency space. Being knowledgeable about recent developments and how they impact the industry will not only prepare you for potential interview questions but also show your passion for the field.

We think you need these skills to ace Product Operations Specialist

Data Analysis
Operational Excellence
Methodology Adherence
Cross-Functional Collaboration
Stakeholder Management
Python Programming
Automation of Workflows
Quantitative Analysis
Attention to Detail
Problem-Solving Skills
Knowledge of Cryptocurrency
Process Documentation
Client Data Query Resolution
Adaptability in Fast-Paced Environments

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Index Operations Specialist role. Understand the key responsibilities and required skills, especially those related to data management and operational excellence.

Tailor Your CV: Customise your CV to highlight relevant experience in product operations, particularly in quantitative roles. Emphasise any experience you have with crypto indices or data analysis, as this will resonate well with Kraken's focus.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for cryptocurrency and aligns with Kraken's mission. Mention specific experiences that demonstrate your ability to optimise systems and manage data workflows effectively.

Showcase Your Skills: In your application, clearly outline your proficiency in Python and any relevant tools you've used for automation and data analysis. Provide examples of how you've successfully implemented these skills in previous roles.

How to prepare for a job interview at Kraken Digital Asset Exchange

✨Know Your Crypto Basics

Before the interview, make sure you brush up on your knowledge of cryptocurrency and blockchain technology. Understanding the fundamentals will not only help you answer questions confidently but also show your genuine interest in the industry.

✨Familiarise Yourself with Kraken's Culture

Take some time to read through Kraken's Culture page. Knowing their values and mission will allow you to align your answers with what they stand for, demonstrating that you're a good fit for their team.

✨Prepare for Data-Driven Questions

Given the role's focus on data management and operational excellence, be ready to discuss your experience with data analysis and automation. Think of specific examples where you've used data to drive decisions or improve processes.

✨Showcase Your Communication Skills

As the role involves coordinating across various teams, highlight your communication and stakeholder management skills. Be prepared to share examples of how you've successfully collaborated with different departments in previous roles.

Product Operations Specialist
Kraken Digital Asset Exchange
Location: London
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