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- Tasks: Manage a maintenance and housekeeping team while ensuring compliance with health and safety standards.
- Company: urbanbubble is the North West’s leading property managing agent, focused on community building and customer care.
- Benefits: Enjoy a salary up to £38,000, bonuses, enhanced leave, and perks like Pet Lovers Friday!
- Why this job: Join a dynamic team that values innovation and exceptional customer service in a supportive environment.
- Qualifications: Experience in facilities management and strong people management skills are essential.
- Other info: We celebrate your birthday and offer a day off when you buy a house!
The predicted salary is between 30000 - 42000 £ per year.
We’re searching for an incredible Building Services Manager! This role is based full time within the development, you will be responsible for ensuring the development consistently meets all maintenance and health & safety standards, and remains 100% compliant at all times whilst delivering exceptional customer service. You will manage a maintenance and housekeeping team.
What do we offer?
- A basic salary of up to £38,000, 10% bonus, enhanced family leave policies, cycle to work scheme, season ticket loan, Pet lovers Friday, enhanced sick pay, study support and much more.
- Enhanced annual leave including your birthday day off and a day off when you buy your house.
What will you do?
- Effectively manage a team of 6.
- Budget Management.
- Promote effective client relationships and achieve high customer satisfaction.
- Lead on, develop, implement, and monitor quality processes to ensure compliance and continuous improvement targets are being met.
- Pro-actively deal with any maintenance and cleaning problems identified within the development and regularly carry out site inspections.
- Ensure there is a fitting approach to risk assessments and method statements.
- Outline safe operational procedures which identify and take account of all relevant hazards, recommending and implementing necessary changes to working practices as required.
- Oversee and review Health and Safety audits and appropriate follow-through.
- Oversee the delivery of all annual testing and training for our people to ensure total compliance, maintaining robust records.
- Promote peak performance through proper objective setting, one to one’s, personal development, team meetings and performance reviews.
What are we looking for?
- Experience in a facilities management role.
- Property / Residential experience (preferred).
- Experience in managing contractors.
- People management skills and the ability to achieve great results through people.
- Significant experience and proven track record in delivering the highest standards of customer service.
- Strong commercial and financial acumen.
- Knowledgeable in relevant regulations, legislation, guidance and best practice.
- Health and Safety - must be proficient with current Health, Safety and Environment legislation.
- To have Rent Smart Wales qualification or to complete this course within the first 3 months of starting your role.
We’re not your usual property company. We’re the North West’s leading property managing agent! At urbanbubble, we’re redefining the way properties are run through community building, customer care, and innovation. Thanks to our team, that delivers outstanding customer experiences, we’re proud to serve 14,000 residents and growing. We’re looking for bold, ambitious, resourceful team members to manage and create communities. We want to unlimit what our customers expect, whilst unleashing your true potential. So, what do you say – interested? Apply now and join a fantastic organisation that truly believes that our people should be at the heart of all our decisions!
We are an equal opportunity employer, and invite applicants to contact us to identify any additional support you may need during the recruitment process.
Building Services Manager employer: Urbanbubble
Contact Detail:
Urbanbubble Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Building Services Manager
✨Tip Number 1
Familiarise yourself with urbanbubble's values and mission. Understanding their focus on community building and exceptional customer service will help you align your responses during interviews, showcasing how your experience fits into their culture.
✨Tip Number 2
Highlight your experience in facilities management and any specific achievements that demonstrate your ability to maintain high standards of health and safety. Be ready to discuss how you've successfully managed teams and improved customer satisfaction in previous roles.
✨Tip Number 3
Prepare examples of how you've dealt with maintenance issues or compliance challenges in the past. Urbanbubble is looking for someone who can proactively manage problems, so having concrete examples will set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of urbanbubble if possible. They can provide insights into the company culture and expectations, which can be invaluable when tailoring your approach during the interview process.
We think you need these skills to ace Building Services Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in facilities management and property/residential roles. Emphasise your people management skills and any achievements that demonstrate your ability to deliver exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that align with urbanbubble's values, such as community building and customer care, and explain how you can contribute to their mission.
Highlight Relevant Qualifications: If you have the Rent Smart Wales qualification, make sure to mention it prominently. If not, express your willingness to complete it within the first three months of employment, showing your commitment to compliance and professional development.
Showcase Your Health and Safety Knowledge: Given the importance of health and safety in this role, include any relevant training or certifications you have. Discuss your familiarity with current legislation and how you've implemented safe operational procedures in previous positions.
How to prepare for a job interview at Urbanbubble
✨Showcase Your Leadership Skills
As a Building Services Manager, you'll be managing a team. Be prepared to discuss your leadership style and provide examples of how you've successfully led teams in the past. Highlight any specific achievements that demonstrate your ability to motivate and develop others.
✨Demonstrate Your Knowledge of Health & Safety
Given the importance of health and safety in this role, brush up on relevant regulations and best practices. Be ready to discuss how you've implemented safety measures in previous positions and how you would approach risk assessments and method statements in this new role.
✨Emphasise Customer Service Excellence
Urbanbubble values exceptional customer service. Prepare to share examples of how you've gone above and beyond for clients or residents in your previous roles. Discuss how you would promote high customer satisfaction within your team.
✨Prepare for Budget Management Questions
Since budget management is a key responsibility, be ready to talk about your experience with financial oversight. Discuss how you've managed budgets in the past, any cost-saving initiatives you've implemented, and how you ensure compliance with financial regulations.
