Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to create magical shopping experiences for parents and their little ones.
- Company: Mamas & Papas is a renowned retailer dedicated to supporting new parents with quality products.
- Benefits: Enjoy 33 days holiday, staff discounts, and a supportive work environment with various perks.
- Why this job: Join an award-winning team that values inclusivity and makes a real impact on families' lives.
- Qualifications: Retail supervisor or senior sales assistant experience is preferred; a passion for customer service is essential.
- Other info: Flexible hours with a friendly team in a vibrant retail setting.
Milton Keynes (Mamas & Papas at NEXT) Unit C Central Retail Park Patriot Drive Bradwell Common Milton Keynes MK13 8PU
Our store teams are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in-store personal shopping experiences, car seat consultations, in-store parent to be events, or someone to help guide our customers along their own unique parent journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby's 1st birthday, whatever it may be, magical moments they'll cherish forever.
ROLE OF STORE SUPERVISOR
Our SUPERVISORS are our ambassadors of these magical moments, & the heart of our award winning business. Here at Mamas & Papas we are expanding our own family by looking for an amazing SUPERVISOR to be based at our beautiful Mamas & Papas MILTON KEYNES concession store within NEXT, leading a small team of Sales Consultants, working closely with the Mamas & Papas store Manager or Management teams to achieve store results & incredible customer experience.
This Store Supervisor opportunity covers 14 hours per week, covering Wednesday 1.15pm-8.15pm and Sunday 10am-4.45pm.
If you come from a retail supervisor or senior sales assistant background & love putting a smile on a customer's face, leaving them with magical moments they'll never forget, can lead a team by example & support, then we'd love to hear from you.
TO APPLY: To apply for this amazing SUPERVISOR opportunity, simply click through to download your CV, and complete our short Mamas & Papas application form. (2mins max)
No agencies please: We do not accept unsolicited CVs from Recruitment Agencies or alike, nor any terms & conditions associated.
We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.
We're a Business that cares, so here's just some of our Benefits on offer:
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes
- Company Bonus Schemes
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online
- Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
- Subsidised health & critical illness cover and insurances
- Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
- Supportive Foster Care & Carers Leave offering
- Support for Loss and Bereavement
- A Menopause Friendly Employer
- Employee Recognition and Appreciation Schemes
At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope.
We're Award Winning!! FINALISTS: 2024 -Retail Week -"Happiest Retailer to Work For"
Retail Store Supervisor / Team Leader employer: Mamas & Papas Limited
Contact Detail:
Mamas & Papas Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Supervisor / Team Leader
✨Tip Number 1
Familiarise yourself with Mamas & Papas' product range and values. Understanding their offerings and the magical moments they create for customers will help you connect better during interviews and demonstrate your passion for the brand.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully led a team in previous roles. Highlight specific instances where you motivated your team or improved customer experiences, as this aligns perfectly with the Store Supervisor role.
✨Tip Number 3
Engage with the local community and potential customers before your interview. This could involve visiting the store, observing customer interactions, or even participating in local parenting events to gain insights that you can share during your application process.
✨Tip Number 4
Prepare thoughtful questions about the company culture and team dynamics at Mamas & Papas. This shows your genuine interest in becoming part of their family and helps you assess if it's the right fit for you.
We think you need these skills to ace Retail Store Supervisor / Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Retail Store Supervisor. Highlight your relevant experience in retail and team leadership in your application.
Tailor Your CV: Make sure your CV reflects your experience in retail supervision or as a senior sales assistant. Use specific examples that demonstrate your ability to lead a team and create memorable customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your commitment to providing exceptional customer service. Mention how you can contribute to creating magical moments for customers at Mamas & Papas.
Follow Application Instructions: Ensure you follow the application instructions precisely. Download the application form from the Mamas & Papas website, complete it, and submit it along with your CV as specified.
How to prepare for a job interview at Mamas & Papas Limited
✨Show Your Passion for Customer Service
As a Retail Store Supervisor, your role revolves around creating magical moments for customers. Be sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to ensure a positive experience for shoppers.
✨Demonstrate Leadership Skills
Since you'll be leading a team of Sales Consultants, it's crucial to showcase your leadership abilities. Discuss your experience in managing teams, resolving conflicts, and motivating others. Highlight any successful projects or initiatives you've led in previous roles.
✨Familiarise Yourself with the Brand
Research Mamas & Papas and their product offerings before the interview. Understanding their values, mission, and the unique experiences they provide will help you align your answers with what they are looking for in a candidate. This shows genuine interest and preparation.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think of examples from your past experiences where you successfully dealt with difficult customers or team dynamics, and be ready to discuss these in detail.
