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- Tasks: Ensure guest safety, manage emergencies, and maintain security reports.
- Company: Join the Royal Lancaster London, a top-rated hotel known for its positive work culture.
- Benefits: Enjoy up to £38,000 salary, discounts, complimentary stays, and extensive development opportunities.
- Why this job: Be part of a fun, diverse team that values personal growth and community impact.
- Qualifications: No specific experience required, just a passion for safety and service.
- Other info: Immediate start available; flexible shift rota with 40 hours per week.
The predicted salary is between 30000 - 42000 £ per year.
Join the team that Always Cares! Are you the type of person that gets out of bed on the right side every day? If so, we would like you to come and join us as a Security Officer at the Royal Lancaster London, where we encourage your personal development and growth. We are located next to Lancaster Gate tube station, and a short distance from Paddington, Bayswater and Marble Arch stations.
Some of our fabulous benefits you will enjoy as a Security Officer are:
- Annual earnings up to £38,000 (£32,164.04 base salary + non-contractual tronc)
- Pension scheme with company contributions
- 50% discount in all our restaurants and Spas across our properties
- Team member and Friends & Family rates across our properties
- Complimentary stay after passing probation
- Extensive discounts on our benefits platform
- Access to private medical insurance
- Support through development plans, apprenticeships and world-class management development programmes including educational sponsorship
- Interest free season ticket loan
- Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing
- Bike to work scheme
- Recommend a Friend incentive
- Complimentary laundry
- Free meals on duty
- Opportunity to join our taskforces to contribute to the business focuses, community and environment
- Employee recognition schemes and Social Committee events including gala dinners and much more!
We are currently looking for a passionate Security Officer to join our Guest Safety Department on a permanent basis, with an immediate start to join us in consistently delivering memorable moments and five star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences, where we care about careers and not just jobs.
As a Security Officer, your main duties and expectations for the role will include:
- Complete and maintain administrative reports such as activity logs and incident/accident reports.
- Responding to and dealing with emergencies such as intruder/fire alarm activations, accidents and incidents.
- Assisting with investigating incidents and accidents to prevent recurrence.
- Escalating emergencies to emergency services and management as required.
- Managing access to the hotel, bedrooms and store rooms by ensuring all contractors/visitors are registered and issuing keys to authorised employees, visitors and contractors as required.
You will be required to work 40 hours per week, on a shift rota.
All applicants must be legally eligible to work in the UK.
Security Officer - London employer: Royal Lancaster London Hotel
Contact Detail:
Royal Lancaster London Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer - London
✨Tip Number 1
Familiarise yourself with the Royal Lancaster London and its values. Understanding their commitment to guest safety and community will help you align your responses during interviews, showcasing that you're a perfect fit for their team.
✨Tip Number 2
Highlight any previous experience in security or customer service roles. Be ready to discuss specific situations where you successfully managed emergencies or provided excellent service, as this will demonstrate your capability to handle the responsibilities of a Security Officer.
✨Tip Number 3
Network with current or former employees of the Royal Lancaster London. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage during your application process.
✨Tip Number 4
Prepare questions to ask during the interview about their approach to guest safety and team dynamics. This shows your genuine interest in the role and helps you assess if the environment aligns with your values.
We think you need these skills to ace Security Officer - London
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and expectations of a Security Officer. Tailor your application to highlight relevant experiences that align with these duties.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in security or similar roles. Emphasise any certifications or training you have completed that are pertinent to the position.
Write a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Mention specific reasons why you want to work at the Royal Lancaster London and how you can contribute to their positive environment.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Security Officer.
How to prepare for a job interview at Royal Lancaster London Hotel
✨Show Your Passion for Safety
Make sure to express your genuine interest in safety and security during the interview. Share any relevant experiences or training that highlight your commitment to maintaining a safe environment, as this is crucial for the role of a Security Officer.
✨Demonstrate Problem-Solving Skills
Prepare to discuss specific situations where you successfully handled emergencies or resolved conflicts. Employers want to see how you think on your feet, so having examples ready will showcase your ability to manage challenging situations effectively.
✨Emphasise Teamwork and Communication
As a Security Officer, you'll be part of a team that values positive energy and collaboration. Highlight your ability to work well with others and communicate clearly, especially in high-pressure situations, to show that you can contribute to their happy and fun environment.
✨Research the Company Culture
Familiarise yourself with the Royal Lancaster London's values and culture before the interview. Understanding their focus on personal development and community will allow you to tailor your responses and demonstrate that you're a great fit for their team.
