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For Companies At a Glance
- Tasks: Lead and manage a team in our LGV department, ensuring efficient operations.
- Company: Join Ocado, a leading company in logistics and customer service excellence.
- Benefits: Enjoy competitive salaries, matched pension contributions, and health insurance after three months.
- Why this job: This role offers growth opportunities and a chance to make a real impact.
- Qualifications: Experience managing teams and strong customer service skills are essential.
- Other info: No specific LGV experience required; transferable skills are highly valued!
The predicted salary is between 36000 - 60000 £ per year.
Are you a natural leader with a passion for people? Perhaps you are looking to bring your managerial experience into a new industry? Look no further as Ocado is looking for motivated individuals to join our team as an LGV Team Manager!
About the Role
We’re seeking a manager passionate about learning, leading and logistics to manage a team in our LGV department. As a LGV Team Manager, you’ll oversee all aspects of our LGV operation, including fleet, facilities, and team management. You’ll ensure efficient and professional service delivery across a variety of shifts, including both day and night shifts. This is a fantastic opportunity to join a leading company and develop your career in a vital role. Experience in logistics and transportation will be advantageous but is not required. If you can demonstrate your transferrable skills we would still love to hear from you!
What You’ll Do
- Manage daily operations, shift schedules, and fleet management.
- Lead, motivate, and develop a high-performing team of drivers.
- Ensure compliance with all relevant regulations.
- Exceed customer expectations through excellent service delivery.
- Maintain a safe and productive working environment.
- Represent the Ocado brand professionally.
About You
We believe that great leaders come from various backgrounds. If you have the following, we want to hear from you!
- Essential Experience managing people in teams.
- Strong customer service skills (internal and external).
- Management or supervisory experience, especially with large groups.
- Current UK Driving License.
Bonus Points (We’ll Provide Training!)
- Excellent highway code knowledge.
- Knowledge of EU and Working Time Directive regulations.
- Experience communicating with stakeholders and service providers.
- Familiarity with HR policies and procedures.
- People management and team-building skills.
- Previous experience in an FMCG environment, Fleet, or Health and Safety.
- CPC National or International Road Haulage qualifications (we will support you in gaining these).
Transferable Skills Are Key!
Even if you don’t have specific LGV experience, if you have managed large teams, coordinated logistics/ vehicle fleets, or have experience in a large-scale, demanding environment, your skills are valuable to us! We’re looking for individuals who are:
- Highly adaptable and results-oriented.
- Excellent at organising and prioritising.
- Calm and focused under pressure.
- Strong communicators.
What do you get in return?
At Ocado Logistics, we offer competitive salaries and so much more:
- Up to 7% matched pension contributions after three months of service.
- Employer-funded medical insurance after three months of service.
- Enhanced digital GP service for you and your dependents.
- Tools for your health and wellbeing including a network of Wellbeing Champions.
- High street shopping and restaurant discounts including 15% off Ocado.com.
If you want to become a career contender, there’s plenty of opportunity for progression, as 87% of our salaried roles are filled by internal colleagues!
The Ocado Way
At Ocado, in everything we do, we strive to offer the very best to our customers - the best service, the best quality and the very best customer experience. That begins with each and every one of us and how we behave. Our values are Ocado’s DNA; they act as a guide for everything we say and do. ‘The Ocado Way’ develops our values into the details about the way we do things - how we act and work together with each other and our customers. It describes how you need to behave at work to make a real and positive impact on our success.
LGV Team Manager employer: Ocado Technology Group
Contact Detail:
Ocado Technology Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land LGV Team Manager
✨Tip Number 1
Familiarise yourself with the logistics industry, especially the specifics of LGV operations. Understanding the nuances of fleet management and compliance regulations will help you speak confidently about your knowledge during interviews.
✨Tip Number 2
Highlight your leadership experience by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific challenges you faced and how you motivated your team to overcome them.
✨Tip Number 3
Network with professionals in the logistics sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the LGV Team Manager position.
✨Tip Number 4
Research Ocado's values and culture thoroughly. Being able to articulate how your personal values align with 'The Ocado Way' will demonstrate your genuine interest in the company and its mission.
We think you need these skills to ace LGV Team Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your managerial experience and any relevant skills that align with the LGV Team Manager role. Emphasise your leadership abilities, customer service skills, and any experience managing teams or logistics.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for people and leadership. Mention specific examples of how you've successfully managed teams in the past and how those experiences can translate to the logistics industry.
Highlight Transferable Skills: Even if you lack direct LGV experience, focus on transferable skills such as team management, organisation, and communication. Clearly explain how these skills will help you excel in the LGV Team Manager position.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at Ocado Technology Group
✨Showcase Your Leadership Skills
As an LGV Team Manager, your ability to lead and motivate a team is crucial. Prepare examples from your past experiences where you successfully managed a team, highlighting how you inspired them to achieve their goals.
✨Demonstrate Customer Service Excellence
Customer service is key in this role. Be ready to discuss how you've exceeded customer expectations in previous positions, and think of specific instances where your actions made a positive impact on customer satisfaction.
✨Familiarise Yourself with Regulations
Even if you don't have direct LGV experience, understanding relevant regulations like the highway code and EU Working Time Directive can set you apart. Brush up on these topics before your interview to show your commitment to compliance and safety.
✨Emphasise Transferable Skills
If you lack specific logistics experience, focus on your transferable skills. Discuss your experience in managing large teams or coordinating logistics in other industries, and explain how these skills can benefit Ocado's operations.
