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- Tasks: Join a dynamic team as a Service Analyst, managing daily operations and change meetings.
- Company: Work with a leading consultancy known for its innovative IT solutions.
- Benefits: Enjoy a hybrid work model with initial on-site training and competitive pay.
- Why this job: Gain hands-on experience in IT service management while contributing to impactful projects.
- Qualifications: Ideal candidates should have IT, Change, and Administration experience with strong Microsoft Office skills.
- Other info: Active SC clearance is required; reach out for any questions!
The predicted salary is between 32000 - 48000 £ per year.
Service Analyst – Configuration Rate – £400 inside IR35 Duration – 12 months Location – Gosport – Hybrid with initial on-site presence A leading consultancy are looking for a Service Analyst to join their team on a contract basis. This role includes initial time on site into Gosport. You will be involved in running the day-to-day BAU and Change Advisory Board meetings. As well as this you will look at submission coming into the team as well as triage and follow up / chase. Procurement and Software licensing tasks included. The ideal candidate will have a background in IT, Change and Administration with excellent Microsoft Office skills. Reporting to the Account Lead Configuration Manager, responsible for maintaining Information and configuration items required to deliver the IT Service, including their relationships. Manage the application configuration across multiple environments to support the project testing cycles and release. Identification and documentation of system elements, interfaces, and interdependencies. Complete Transformation Function & Physical Baseline Verification Audits as required to support the Programme. Create release and project management baselines for project teams. Update status of change requests, problem records, defect records and baselines (in Dimensions) to show that they are ready to be tested or in live, as required. Manage and review all submissions to IT Change ensuring all necessary approvals for releases are in place. Contribute to the administration of the IT Change Schedule with details of releases, and their status, maintaining RCB Metrics as appropriate. Administer the technology roadmap and proactively seek End of Life dates for products in support of the AMO office and Projects. File transfers – to support the Account by providing onsite coverage to transfer files to & from the air gapped development environment. COTS downloads – on request download commercial off the shelf software, complying to software vendor policies & rules relating to any associated licenses. Liaising with Account security team to correct governance applied prior to installation. Please note that for this position due to timeframes you will need to hold an active SC clearance. For any questions, please email me directly at JBRP1_UKTJ
Sanderson Recruitment | Service Analyst - Configuration employer: Sanderson Recruitment
Contact Detail:
Sanderson Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sanderson Recruitment | Service Analyst - Configuration
✨Tip Number 1
Familiarize yourself with the specific tools and software mentioned in the job description, especially those related to IT service management and configuration. Being able to discuss your experience with these tools during the interview will demonstrate your readiness for the role.
✨Tip Number 2
Highlight any previous experience you have with Change Advisory Boards or similar processes. Be prepared to share examples of how you've successfully managed change requests or contributed to IT governance in past roles.
✨Tip Number 3
Since this role requires active SC clearance, ensure that you are aware of the clearance process and any relevant security protocols. If you already hold this clearance, mention it upfront to strengthen your application.
✨Tip Number 4
Prepare to discuss your experience with Microsoft Office, particularly Excel and project management tools. Being able to showcase your proficiency in these applications will be crucial, as they are essential for managing configurations and reporting.
We think you need these skills to ace Sanderson Recruitment | Service Analyst - Configuration
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Service Analyst position. Understand the key responsibilities, such as managing IT Change and maintaining configuration items, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize your background in IT, Change, and Administration. Provide specific examples of your experience with Microsoft Office skills and any relevant projects you've managed.
Demonstrate Your Skills: Clearly outline your skills related to configuration management, system documentation, and audit processes. Mention any experience you have with procurement and software licensing tasks, as these are crucial for the role.
Check Security Clearance: Since this position requires an active SC clearance, make sure to mention your current security clearance status in your application. If you do not hold one, be prepared to explain how you can obtain it quickly.
How to prepare for a job interview at Sanderson Recruitment
✨Understand the Role
Make sure you have a clear understanding of the Service Analyst role and its responsibilities. Familiarize yourself with the day-to-day tasks, such as running BAU and Change Advisory Board meetings, and be prepared to discuss how your background in IT and administration aligns with these duties.
✨Showcase Your Microsoft Office Skills
Since excellent Microsoft Office skills are essential for this position, be ready to provide examples of how you've used these tools in previous roles. Highlight any specific projects where your proficiency made a significant impact.
✨Prepare for Technical Questions
Expect questions related to application configuration, system elements, and change management processes. Brush up on relevant technical knowledge and be prepared to discuss how you would manage configurations across multiple environments.
✨Highlight Your Security Clearance
Since an active SC clearance is required for this position, make sure to mention your clearance status early in the conversation. This will demonstrate your eligibility and readiness for the role, which is crucial given the timeframes involved.
