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For Companies At a Glance
- Tasks: Manage customer accounts and handle inbound calls while providing top-notch service.
- Company: Join a global leader in the industry with a dynamic team atmosphere.
- Benefits: Enjoy a competitive salary and the chance to work in a modern environment.
- Why this job: This role offers a fast-paced setting where you can make a real impact.
- Qualifications: Fluency in Turkish and strong communication skills are essential.
- Other info: We celebrate diversity and encourage all qualified applicants to apply.
The predicted salary is between 20000 - 30000 £ per year.
Job Title: Turkish Speaking Customer Service Advisor Location: Edinburgh Salary: 25,000 per year Employment Type: Full Time, Permanent Are you a skilled Customer Service Advisor seeking a new opportunity? Do you thrive in a fast-paced and modern work environment? Are you fluent in Turkish? Our client is a global leader in their industry and is seeking a Customer Service Representative to join their dynamic team. The ideal candidate will be responsible for managing the end-to-end customer journey efficiently and effectively. Key Responsibilities: – Management of current customer accounts – Handling a high volume of inbound phone calls – Building and maintaining relationships with carriers and customers – Providing exceptional customer service to clients and carriers – Resolving customer and carrier issues – Providing quotes, arranging bookings and taking payments – Demonstrating excellent multitasking skills and proficiency in computer software – Representing the company in a professional manner and serving as a role model to other employees Job Requirements: – Excellent written and verbal communication skills – Adaptability to changes in the work environment – Accuracy and ability to produce high-quality work – Dependability – Strong problem-solving skills – Ability to work effectively in teams and be open to others’ perspectives – Demonstrate respect for individuals with diverse cultural backgrounds – Strong decision-making abilities Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Fluent Turkish Speaking Customer Service Advisor employer: Search
Contact Detail:
Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fluent Turkish Speaking Customer Service Advisor
✨Tip Number 1
Make sure to highlight your fluency in Turkish during any conversations or interviews. This is a key requirement for the role, and demonstrating your language skills can set you apart from other candidates.
✨Tip Number 2
Familiarize yourself with common customer service scenarios and solutions. Being able to discuss how you've handled similar situations in the past will show that you're prepared for the challenges of the job.
✨Tip Number 3
Research the company and its values. Understanding their mission and how they operate will help you align your answers with what they are looking for in a candidate.
✨Tip Number 4
Prepare to discuss your multitasking abilities and experience with computer software. Since the role involves managing multiple tasks simultaneously, showcasing your skills in this area will be beneficial.
We think you need these skills to ace Fluent Turkish Speaking Customer Service Advisor
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description and understand the key responsibilities and requirements. Tailor your application to highlight how your skills and experiences align with what the company is looking for.
Highlight Language Skills: Since fluency in Turkish is a requirement, emphasize your language skills prominently in your CV and cover letter. Provide examples of how you have used your language skills in previous roles.
Showcase Customer Service Experience: Detail your previous customer service experience, focusing on specific achievements and situations where you provided exceptional service. Use metrics or examples to demonstrate your effectiveness in handling customer inquiries.
Professional Presentation: Ensure that your CV and cover letter are professionally formatted and free of errors. Use clear and concise language, and maintain a positive tone throughout your application to reflect your suitability for a customer-facing role.
How to prepare for a job interview at Search
✨Showcase Your Language Skills
Since fluency in Turkish is a key requirement, be prepared to demonstrate your language skills during the interview. Practice common customer service scenarios in Turkish to show your proficiency and confidence.
✨Highlight Your Customer Service Experience
Discuss specific examples from your past roles where you successfully managed customer accounts or resolved issues. This will help illustrate your ability to provide exceptional service and handle high volumes of calls.
✨Demonstrate Multitasking Abilities
Prepare to discuss how you manage multiple tasks simultaneously. Share examples of how you've effectively prioritized tasks in a fast-paced environment, as this is crucial for the role.
✨Emphasize Teamwork and Adaptability
Be ready to talk about your experiences working in teams and how you adapt to changes. Highlight instances where you respected diverse perspectives and contributed positively to team dynamics.
