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- Tasks: As a Security Officer, you'll ensure safety and provide top-notch customer service at Millennium Bridge.
- Company: Ward Security delivers comprehensive security solutions across the UK with a focus on people and community.
- Benefits: Enjoy perks like SIA licensing support, gym discounts, and a 24/7 Employee Assistance Programme.
- Why this job: Join a friendly team that values growth, inclusivity, and offers career development opportunities.
- Qualifications: Must have a valid SIA licence and at least one year of security experience.
- Other info: Work permanent nights with a supportive culture recognised for diversity and wellbeing.
Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way?
We are seeking an experienced and adaptable Security Officer to safeguard a prominent facility in London. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential.
Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary.
Role Requirements:
- SIA License
Benefits include:
- Financial support for SIA Licensing and renewal
- Cycle to work salary sacrifice scheme
- Company Pension scheme
- Life Assurance benefits
- Employee referral scheme
- Progression, training, and development opportunities
- Additional benefits we offer via our ReWard membership: Discounted gym membership, Discounts at major retailers and travel suppliers, Restaurant and Supermarket vouchers, Cinema tickets, Access to 24/7 free Employee Assistance programme
Must have:
- Valid SIA licence
- Good customer service and communication skills
- Proven work experience as a Security Officer (min 1 year)
- Excellent customer service and communication skills
- Professional attitude and appearance
- Ability to deliver succinct and clear verbal and written reports where necessary
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Experience within a Corporate Security (min 1 year)
- Surveillance skills and detail orientation
- 5-year checkable work history
- IT literate - Ability to operate detecting systems and emergency equipment
Main Duties:
- Act as a point of contact and information centre to staff and visitors.
- Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email.
- Report any issues to the supervisor or duty manager.
- Always conduct yourself in a professional manner.
- Respond to emergencies.
- Deal with conflict in an appropriate manner if required.
- Write up incidents to the standard expected by Management.
- Carry out ID checks.
- Be vigilant to the Health and Safety risks.
- Work on own initiative.
- Ensure that the reception area, foyer, staff area, and board room are kept clean by supervising cleaning staff members.
Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. We seek the best talent to uphold our vision “We look after our people; our people look after our clients. We aim to retain and attract the very best of both.”
Why Work For Us? Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Security Officer - Millennium Bridge - England employer: Ward Security
Contact Detail:
Ward Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer - Millennium Bridge - England
✨Tip Number 1
Familiarise yourself with the Millennium Bridge area and its surroundings. Understanding the environment where you'll be working can help you respond more effectively to any security issues that may arise.
✨Tip Number 2
Brush up on your customer service skills. Since this role requires excellent communication and a professional demeanour, practice how you would handle various scenarios with visitors and staff to ensure you provide top-notch service.
✨Tip Number 3
Prepare for potential emergency situations by reviewing common protocols and procedures. Being well-versed in emergency response can set you apart as a proactive candidate who is ready to handle challenges.
✨Tip Number 4
Showcase your IT skills by familiarising yourself with common security systems and equipment. Being able to demonstrate your proficiency in using these tools during the interview can give you an edge over other candidates.
We think you need these skills to ace Security Officer - Millennium Bridge - England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant security experience, particularly any roles where you provided customer service. Emphasise your SIA licence and any specific skills that align with the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and professional attitude. Mention specific examples of how you've handled emergencies or provided exceptional service in previous roles.
Highlight IT Proficiency: Since the role requires proficiency in IT systems, include any relevant experience you have with security technology or emergency equipment. This will demonstrate your capability to handle the technical aspects of the job.
Prepare for Potential Questions: Think about how you would respond to scenarios related to conflict resolution, emergency response, and customer service. Being prepared will help you convey your problem-solving skills effectively during the interview process.
How to prepare for a job interview at Ward Security
✨Showcase Your Security Experience
Be prepared to discuss your previous roles in security, highlighting specific situations where you demonstrated your skills. Mention any relevant certifications or training, especially your SIA licence, as this is crucial for the role.
✨Demonstrate Excellent Communication Skills
Since communication is key in this role, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with customers or handled conflicts in the past.
✨Exude Professionalism
Dress appropriately and maintain a polished appearance for the interview. Your demeanour should reflect the professional attitude expected of a Security Officer, as first impressions matter.
✨Prepare for Scenario-Based Questions
Anticipate questions that may involve emergency situations or conflict resolution. Think through how you would respond to various scenarios, demonstrating your ability to stay calm and resourceful under pressure.
