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- Tasks: Lead agile teams to deliver impactful digital products and services.
- Company: Join the NHS Business Services Authority, a vital part of the UK's healthcare system.
- Benefits: Enjoy 27 days leave, flexible working, career development, and great discounts!
- Why this job: Be part of a collaborative culture that values your voice and supports your growth.
- Qualifications: Experience in agile delivery or as a Scrum Master is essential; a degree is preferred.
- Other info: Hybrid working options available; apply soon as we may close the advert early!
The predicted salary is between 39118 - 44267 £ per year.
Are you a dynamic and experienced Delivery Manager with a passion for agile methodologies? Do you thrive in a fast-paced, innovative environment and enjoy leading multidisciplinary teams? If so, the NHS Business Services Authority (NHSBSA) has an exciting opportunity for you. We are looking for a Delivery Manager to join our Digital, Data and Technology (DDaT) Directorate, where you will play a pivotal role in delivering products and services that meet the needs of our users.
As a Delivery Manager, you will provide day-to-day management of the Delivery Team(s), creating an environment that enables the team to deliver at pace in line with GDS and NHSBSA standards. You will work closely with the Product Owner and Lead Delivery Manager to guide the team, track progress, and remove blockers. This is a fantastic opportunity for someone who is passionate about creating efficient, self-organising teams and building effective working relationships across customers and stakeholders.
Please note that we may close the advert due to high volume of applications.
What do we offer?
- 27 days leave (increasing with length of service) plus 8 bank holidays
- Flexible working (we are happy to discuss options such as compressed hours)
- Flexi time
- Hybrid working model
- Career development
- Active wellbeing and inclusion networks
- Excellent pension
- NHS Car lease scheme
- Access to a wide range of benefits and high street discounts!
Main duties of the job
As an experienced Agile Delivery Manager, you will be accountable for the effective, cross-functional delivery of products using agile techniques. You will manage multidisciplinary Delivery team(s) to achieve planned outcomes, empower the team to self-organise effectively, integrate efficiently with other delivery teams, and be accountable for governance within the team.
You will set a good, sustainable delivery pace, resolve conflict and encourage collaboration, apply good agile delivery practice to plan, track progress and manage blockers and resources, and lead on financial management, scope management and stakeholder management.
At the NHS Business Services Authority, we are all connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress. We strive to offer a fantastic colleague experience, where every voice is heard, and every colleague is supported and respected.
Ready to join us on our journey to be a catalyst for better health? Apply today and see where the NHSBSA can take you. We are people connected to care.
Job responsibilities
- Provide leadership of multidisciplinary scrum team/s
- Delivery of products in-line with project and sprint goals
- Developing and maintaining motivated and self-organising teams
- Delivery team inductions and kick-off
- Facilitation of Ceremonies: daily stand-up, retrospective, sprint review, sprint planning and backlog refinement
- Identify blockers and help the team overcome them
- Management of Delivery Team worries/concerns and escalation, if appropriate
- Ensuring budget is in place and on track
- Tracking and reporting of progress
- On-going review of resource requirements
- Developing a proactive relationship with line manager and Programme Manager
- Participation in Delivery Manager Community and sharing of learning
- On-going learning, personal and professional development and the development of the Portfolio function as a whole
In addition to the above accountabilities, as post holder you are expected to:
- Undertake additional duties and responsibilities in line with the purpose of your role and as agreed by your line manager.
- Demonstrate NHSBSA values and core capabilities in all aspects of your work.
- Encourage an environment where your own and colleagues' safety and well-being is promoted.
- Contribute to a culture which values diversity and inclusion.
- Follow NHSBSA policies, procedures, and protocols as they apply to your role.
Working relationships
Responsible to: Lead Delivery Manager
Key relationships and connections: Service Managers, Lead Digital Delivery Managers, Delivery Managers, Product Owners, Digital Governance Team, Senior Managers throughout the NHSBSA, Internal and external service stakeholders, Professional networks.
Person Specification
Personal Qualities, Knowledge and Skills
Essential:
- Team leadership
- Planning and organisation skills
- Communicating with stakeholders at all levels
- Identifying opportunities for improvement
Experience
Essential:
- Experience in a Delivery Manager or Scrum Master role or a Project Manager in an agile delivery environment.
- Facilitation of agile ceremonies.
- Management and tracking of delivery finances.
- Tracking and reporting team progress.
- Application of appropriate levels of governance to delivery teams.
- Risk management and removal of blockers.
Desirable:
- Experience in a Delivery Manager or Scrum Master Role within Government
- Experience of working to and meeting Government Digital Service Standards
Qualifications
Essential:
- Degree or significant relevant experience working in an Agile delivery environment
- An appropriate recognised Agile methodology qualification
Desirable:
- Scrum Practitioner
- Project Management qualification such as PRINCE 2, PMP
When applying for this role, please read the Supporting Documents on the apply page.
Delivery Manager - Newcastle Upon Tyne employer: NHS Business Services Authority
Contact Detail:
NHS Business Services Authority Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Manager - Newcastle Upon Tyne
✨Tip Number 1
Familiarise yourself with Agile methodologies and the specific frameworks used in the NHSBSA. Understanding how they operate will help you speak their language during interviews and demonstrate your capability to lead multidisciplinary teams effectively.
✨Tip Number 2
Network with current or former employees of NHSBSA, especially those in similar roles. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Prepare examples from your past experience that showcase your ability to manage delivery teams and resolve blockers. Be ready to discuss specific challenges you've faced and how you overcame them, as this will highlight your problem-solving skills.
✨Tip Number 4
Research the NHSBSA's values and recent projects. Tailoring your responses to align with their mission and demonstrating your enthusiasm for contributing to their goals will set you apart from other candidates.
We think you need these skills to ace Delivery Manager - Newcastle Upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in agile methodologies and team leadership. Use specific examples from your past roles that demonstrate your ability to manage multidisciplinary teams and deliver projects effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the NHSBSA's mission. Mention how your values align with theirs, particularly focusing on collaboration, reliability, and energy. Be sure to include specific achievements that showcase your skills as a Delivery Manager.
Highlight Relevant Experience: When detailing your work history, emphasise your experience as a Delivery Manager or Scrum Master in an agile environment. Include any relevant qualifications, such as Agile methodology certifications, and describe how you've facilitated agile ceremonies and managed delivery finances.
Showcase Your Soft Skills: The role requires strong communication and planning skills. Provide examples of how you've effectively communicated with stakeholders at all levels and how you've identified opportunities for improvement within your teams. This will demonstrate your fit for the collaborative culture at NHSBSA.
How to prepare for a job interview at NHS Business Services Authority
✨Show Your Agile Expertise
Make sure to highlight your experience with agile methodologies during the interview. Be prepared to discuss specific examples of how you've led multidisciplinary teams and facilitated agile ceremonies, as this is crucial for the Delivery Manager role.
✨Demonstrate Leadership Skills
As a Delivery Manager, you'll need to showcase your team leadership abilities. Share instances where you've motivated self-organising teams and resolved conflicts, as well as how you foster collaboration among team members.
✨Understand NHSBSA Values
Familiarise yourself with the NHS Business Services Authority's values: Collaborative, Adventurous, Reliable, and Energetic. Be ready to explain how your personal values align with theirs and how you can contribute to their culture.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage blockers. Think of examples from your past experiences where you've successfully navigated challenges in an agile environment.
