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- Tasks: Join us as a Business Analyst to enhance public transport services in Wales.
- Company: Transport for Wales is transforming travel for a sustainable future.
- Benefits: Enjoy a competitive salary, inclusive culture, and opportunities for personal development.
- Why this job: Be part of a digital transformation that makes a real impact on communities.
- Qualifications: Degree in IT or equivalent experience; business analysis skills required.
- Other info: Welsh language skills are a plus, but not essential. We support your growth!
The predicted salary is between 44000 - 61600 £ per year.
Salary: Starting at £44,000
Basis: Full time
Please note: This is a fixed term contract for 2 years.
Equal Opportunities
At Transport for Wales we value diversity. It makes us stronger, helps us understand our customers better, make better decisions and be more innovative. Everyone's different and has their own perspective so we're building a diverse team that mirrors the communities we serve. Through this we're determined to be one of Wales' leading inclusive employers. We're creating an inclusive transport network that everyone in Wales can be proud of.
Who we are
At Transport for Wales, we're on a mission to transform transport in Wales and make it fit for the future, whether that's rail, bus, walking or cycling. We want to inspire a nation to change the way it travels, so that we all travel more sustainably and help to combat the climate emergency we're all facing. We're an open and inclusive place to work, where everyone is welcome and our people are supported to reach their full potential. We want to create an environment where our people can grow and succeed. This is key to enabling us to deliver on the promises we've made to the people of Wales to build a sustainable transport network that meets their needs.
Role responsibilities
The UNO Programme aims to create a single, integrated platform for all of Transport for Wales' public services. This is a digital transformation programme to support customers and colleagues to plan and pay for their journeys, to include a user-friendly digital interface (new website and application) and will allow customers to plan journeys, purchase tickets, and access real-time information for multiple types of transport. This will be inclusive and include support for those who cannot use digital interfaces.
By simplifying multiple ways we travel by providing a seamless customer experience, UNO is projected to increase sustainable journeys, generate revenue, and deliver significant social and economic benefits for Wales.
The Business Analyst will support the UNO Digital Transformation team and other workstreams in the UNO Programme to deliver work across all 4 workstreams, to improve the effectiveness of Transport for Wales (TfW) as an organisation, and to deliver improvements to the user experience of public transport services in line with Welsh Government (WG) transport policy and strategy.
- Analyse TfW's current processes to understand their operation and effectiveness by mapping out existing processes, gathering performance data, and identifying areas for improvement.
- Eliminate duplication, automate tasks, suggest system changes, enhance training, and improve documentation to ensure efficiency is increased, costs are reduced, and processes are aligned with organizational objectives.
- Lead on capturing business requirements for complex workstream delivery by engaging with stakeholders and documenting business requirements, acting as the interface between the workstream, business and the IT and Digital team to confirm the priority rating for different requirements.
- Lead on gathering requirements for complex UNO Programme procurements through engagement with internal stakeholders across the organisation including shadowing frontline operational roles to gain better insight of the end user needs.
- Build and prepare business cases, decision papers and progress reports for complex UNO Programme delivery and put forward for review and agreement by Exe Steering Groups and Executive Boards, by working with project managers and supply teams to determine costs and timescales, for delivery of requirements and set these out alongside all the corresponding benefits to be delivered.
Who we're looking for
- Degree level qualification in IT or have equivalent experience.
- Experience of performing a Business Analyst function on a variety of projects.
- Demonstrable experience of writing process flow documents, project reports, and business cases and requirements for procurement documents.
- Knowledge and experience of gathering requirements for IT and Digital procurements.
Welsh Language Skills
The ability to speak/write Welsh would make a great addition to your application, but it is not essential for this role. Transport for Wales supports and promotes the use of the Welsh Language by employees and will encourage them to develop, improve and maintain their Welsh Language skills. We fully support our people who want to improve their Welsh language skills, and personal development for Welsh Language skills are offered in a variety of ways such as online learning, classroom courses and funding attendance at local community courses.
Next steps
Does this role sound like the opportunity you are looking for? Do you want to find out more? See attached Job Description for further details.
Transport for Wales is a disability leader. We are happy to discuss any reasonable adjustments you may need in the recruitment process or as part of the role if you are successful. This advert will close at midnight on the day of the application closing date stated above. We do encourage you to submit your application as early as possible.
Please note: you must hold the permanent right to work in the UK. We are not currently able to provide sponsorship.
Business Analyst (Project Uno) - Pontypridd, South Wales employer: Transport for Wales
Contact Detail:
Transport for Wales Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst (Project Uno) - Pontypridd, South Wales
✨Tip Number 1
Familiarise yourself with the UNO Programme and its objectives. Understanding the digital transformation goals of Transport for Wales will help you articulate how your skills and experiences align with their mission during any discussions or interviews.
✨Tip Number 2
Network with current or former employees of Transport for Wales, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for interviews.
✨Tip Number 3
Brush up on your knowledge of process mapping and business requirements gathering. Being able to demonstrate your expertise in these areas will be crucial, as they are key responsibilities of the Business Analyst role.
✨Tip Number 4
If you have Welsh language skills, make sure to highlight them. Even though it's not essential, showcasing your ability to communicate in Welsh can set you apart from other candidates and show your commitment to the local community.
We think you need these skills to ace Business Analyst (Project Uno) - Pontypridd, South Wales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Business Analyst, particularly in digital transformation projects. Emphasise your skills in process mapping, stakeholder engagement, and requirements gathering.
Craft a Compelling Cover Letter: Write a cover letter that connects your background to the specific responsibilities of the role. Mention your understanding of Transport for Wales' mission and how your skills can contribute to the UNO Programme.
Showcase Relevant Experience: In your application, provide examples of past projects where you successfully gathered requirements, wrote business cases, or improved processes. Use metrics to demonstrate the impact of your work.
Highlight Welsh Language Skills: If you have any Welsh language skills, be sure to mention them in your application. Even if not essential, it shows your willingness to engage with the local community and aligns with the company's values.
How to prepare for a job interview at Transport for Wales
✨Understand the Role and Responsibilities
Before your interview, make sure you thoroughly understand the role of a Business Analyst within the UNO Programme. Familiarise yourself with the key responsibilities, such as analysing current processes and gathering business requirements. This will help you articulate how your skills and experiences align with what Transport for Wales is looking for.
✨Showcase Your Analytical Skills
Prepare to discuss specific examples from your past experience where you've successfully analysed processes or gathered requirements. Highlight any tools or methodologies you used, and be ready to explain how your contributions led to improvements in efficiency or user experience.
✨Emphasise Inclusivity and Diversity
Transport for Wales values diversity and inclusivity. Be prepared to discuss how you can contribute to creating an inclusive environment, especially in relation to the digital transformation aspect of the role. Share any experiences you have that demonstrate your commitment to these values.
✨Prepare Questions for Your Interviewers
Having thoughtful questions ready shows your genuine interest in the role and the organisation. Consider asking about the specific challenges the UNO Programme faces or how success is measured for the Business Analyst position. This not only demonstrates your enthusiasm but also helps you gauge if the role is the right fit for you.
