Care & Support Assistant

Care & Support Assistant

London Full-Time No home office possible
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At a Glance

  • Tasks: Provide high-quality care and support to residents, enhancing their wellbeing daily.
  • Company: Join McCarthy Stone, a leading provider of retirement living solutions in the UK.
  • Benefits: Enjoy 28 days holiday, life assurance, pension, and discounts on apartment purchases.
  • Why this job: Make a meaningful impact in the lives of older adults while working in a supportive team.
  • Qualifications: Warm, friendly individuals with care experience preferred; QCF Level 2 in Health and Social Care is a plus.
  • Other info: Access to 24/7 Employee Assistance Programme and management training opportunities.

Location: Shepheards House, Chislehurst, Bromley

Base Salary: £12.72 per hour plus additional pay

McCarthy Stone offers a range of staff benefits, including:

  • 28 days holiday inclusive of bank holidays (pro rata if part-time)
  • Up to an additional £1.30 for evening and weekend hours
  • Life assurance
  • Company pension
  • Opportunities to stay in guest suites across UK developments
  • Discounts on apartment purchases for employees and immediate family
  • Management and leadership training, plus support with professional qualifications
  • 24/7 Employee Assistance Programme (counsellors, legal advisors) and access to in-house Mental Health First Aiders

About the role

As a Care and Support Assistant, you will provide high-quality individual care to residents, supporting their wellbeing. Your duties include housekeeping, domestic support, encouraging participation in activities, booking appointments, arranging transport, escorting visits, and assisting with shopping. Every day offers diverse opportunities to make a positive impact using your people skills.

About you

You are a warm, friendly individual, ideally with experience in care or support. You have a passion for enhancing the wellbeing of older people and enjoy working in a team. You are committed to delivering excellent customer service. A QCF Level 2 in Health and Social Care (Adults) is preferred, but relevant experience and alternative qualifications will be considered.

McCarthy Stone is recognized as a great place to work. This rewarding role allows you to make a meaningful difference in the lives of older adults.

Care & Support Assistant employer: McCarthy and Stone

McCarthy Stone is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and professional growth. With comprehensive benefits such as 28 days of holiday, life assurance, and access to mental health resources, employees are empowered to thrive both personally and professionally. Located in the picturesque Chislehurst, this role as a Care & Support Assistant allows you to make a meaningful impact in the lives of older adults while enjoying opportunities for training and development.
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Contact Detail:

McCarthy and Stone Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Care & Support Assistant

✨Tip Number 1

Familiarise yourself with McCarthy Stone's values and mission. Understanding their commitment to enhancing the wellbeing of older people will help you align your responses during interviews and show that you're genuinely interested in their work.

✨Tip Number 2

Network with current or former employees of McCarthy Stone. They can provide valuable insights into the company culture and the specific qualities they look for in a Care and Support Assistant, which can give you an edge in your application.

✨Tip Number 3

Prepare examples from your past experiences that demonstrate your ability to provide excellent customer service and support to individuals. Highlighting these skills in conversations can make a strong impression on hiring managers.

✨Tip Number 4

Showcase your passion for working with older adults by discussing any relevant volunteer work or personal experiences. This can help convey your dedication to the role and your understanding of the unique needs of this demographic.

We think you need these skills to ace Care & Support Assistant

Empathy
Communication Skills
Teamwork
Time Management
Problem-Solving Skills
Attention to Detail
Customer Service
Housekeeping Skills
Organisational Skills
Basic First Aid Knowledge
Understanding of Health and Safety Regulations
Ability to Assist with Personal Care
Flexibility
Compassion

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Care and Support Assistant. Tailor your application to highlight how your skills and experiences align with these expectations.

Highlight Relevant Experience: If you have previous experience in care or support roles, make sure to emphasise this in your CV and cover letter. Use specific examples to demonstrate your ability to provide high-quality care and support to residents.

Showcase Your People Skills: Since the role involves working closely with older adults, it's important to showcase your interpersonal skills. Include examples of how you've successfully interacted with clients or team members in past roles.

Craft a Compelling Cover Letter: Write a personalised cover letter that expresses your passion for enhancing the wellbeing of older people. Mention why you want to work for McCarthy Stone specifically and how you can contribute to their mission.

How to prepare for a job interview at McCarthy and Stone

✨Show Your Passion for Care

Make sure to express your genuine passion for enhancing the wellbeing of older people. Share any personal experiences or stories that highlight your commitment to providing high-quality care.

✨Demonstrate Teamwork Skills

Since this role involves working closely with others, be prepared to discuss your experience in team settings. Highlight how you collaborate with colleagues to ensure the best outcomes for residents.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving and interpersonal skills. Think about past situations where you successfully handled challenges in a care environment and be ready to share those examples.

✨Research McCarthy Stone

Familiarise yourself with McCarthy Stone's values and mission. Understanding their approach to care will help you align your answers with what they are looking for in a candidate.

Care & Support Assistant
McCarthy and Stone
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