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- Tasks: Lead the Claims Operations and improve customer experience daily.
- Company: Join a market-leading specialist Claims business with international reach.
- Benefits: Enjoy hybrid work, free parking, pension contributions, and wellness programs.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in Claims Management and strong people management skills required.
- Other info: Opportunities for professional growth and a supportive team culture.
The predicted salary is between 43200 - 72000 £ per year.
An exciting opportunity has arisen within a market-leading specialist Claims business, part of an established International Group. This growing organisation is seeking an experienced Claims professional to lead their Claims Operation. Their innovative approach to Motor Claims services has positioned them as Industry leaders in the UK market. This position would suit either a Claims Manager or an ambitious Senior Team Leader ready to step up into a Management role. The role combines technical expertise with leadership responsibilities and offers hybrid working between their modern office and home. This is a fantastic opportunity to join a growing, innovative organisation at the forefront of the UK Motor Claims market. The successful candidate will play a crucial role in shaping the future of their Claims operation while developing their own career within a supportive and progressive environment. Key Responsibilities of the Claims Manager role include: Leadership of the Head Office Claims function, ensuring operational excellence and SLA adherence Full accountability for team performance, including financial metrics, quality standards, and service delivery Strategic partnership with the Senior Management Team to enhance claims processes and drive continuous improvement Development and implementation of innovative training programmes to enhance team capabilities Stakeholder management across all levels, building strong relationships with clients and third parties Change management leadership, driving process improvements and new initiatives People management, focusing on team development and performance optimization The Ideal Candidate for the Claims Manager role Will Have: Proven Motor Claims technical and people management experience Strong leadership capabilities with a passion for developing others and achieving exceptional results Analytical mindset with excellent problem-solving abilities Outstanding communication and interpersonal skills Ability to thrive in a fast-paced environment while managing multiple priorities Package and Benefits include: Free car parking Competitive pension scheme Enhanced holiday allowance (increasing with service) Comprehensive Employee Assistance Programme Wellbeing initiative covering mental, financial & physical health Modern office environment with hybrid working options
Claims Manager employer: Employment Specialists Ltd
Contact Detail:
Employment Specialists Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Manager
✨Tip Number 1
Familiarize yourself with the latest trends and innovations in claims management, especially within the UK Motor market. This knowledge will not only help you stand out during discussions but also demonstrate your commitment to improving client experiences.
✨Tip Number 2
Network with professionals in the claims industry through LinkedIn or relevant industry events. Building relationships can provide you with insights into the company culture and expectations, which can be invaluable during the interview process.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams and improved processes in previous roles. Highlighting your analytical skills and ability to drive results will resonate well with the hiring team.
✨Tip Number 4
Showcase your leadership style and how you develop people in your past roles. The company values staff development, so sharing your approach to training and mentoring can set you apart from other candidates.
We think you need these skills to ace Claims Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Claims Manager position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant claims management experience, people management skills, and any achievements that demonstrate your ability to improve processes and lead teams effectively.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your passion for claims management and your desire to contribute to the company's success. Mention specific examples of how you've driven process improvements in previous roles.
Highlight Soft Skills: In your application, emphasize your strong analytical skills, communication abilities, and leadership qualities. Provide examples of how you've successfully managed multiple priorities and worked under pressure in fast-paced environments.
How to prepare for a job interview at Employment Specialists Ltd
✨Showcase Your Leadership Skills
As a Claims Operations Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you successfully managed teams, developed staff, or led initiatives that improved processes.
✨Highlight Your Analytical Skills
The role requires strong analytical skills. Be ready to discuss specific instances where you've used data to drive decisions or improve claims processes. This will show your potential employer that you can handle the analytical demands of the position.
✨Communicate Effectively
Excellent communication is key in this role. Practice articulating your thoughts clearly and concisely. Be prepared to explain how you've effectively communicated with various stakeholders in previous roles to influence outcomes.
✨Demonstrate Your Passion for Improvement
The company values continuous improvement. Share your ideas on how you would enhance the claims process and customer experience. This shows that you're proactive and committed to making a positive impact.
