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- Tasks: Lead and inspire a team to achieve sales and customer service goals.
- Company: Join Le Labo, a leader in prestige beauty with a focus on diversity and growth.
- Benefits: Enjoy competitive pay, outstanding training, and opportunities for career progression.
- Why this job: Be the CEO of your own store and make a real impact in the beauty industry.
- Qualifications: Retail management experience, strong leadership skills, and a passion for customer service required.
- Other info: Flexible working hours and a chance to develop essential business skills.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast-paced retail environment.
This is an exceptional opportunity for you to be Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team.
If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long-term fulfilling career with a leader in prestige beauty. Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all-round skills needed to progress further within the Beauty Industry.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications- Proven retail management/assistant retail management experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalized customer service
- Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling
- Previous retail operations experience including inventory and facilities management and cash reconciliation
- Proven track record of leading a team to achieve sales and customer service targets
- Experience of creating and executing in-store events
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Proficient in Microsoft Office
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
Le Labo Battersea Flagship Store Manager employer: Estee Lauder Companies
Contact Detail:
Estee Lauder Companies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Le Labo Battersea Flagship Store Manager
✨Tip Number 1
Familiarise yourself with Le Labo's brand values and product offerings. Understanding their unique selling points will help you demonstrate your passion for the brand during interviews and show how you can effectively lead a team that embodies these values.
✨Tip Number 2
Network within the beauty industry, especially with professionals who have experience in retail management. Attend beauty events or workshops to connect with others and gain insights into effective leadership and customer service strategies that you can bring to the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led teams in the past. Highlight your achievements in sales targets, customer service improvements, and any innovative in-store events you've executed to showcase your capability as a Store Manager.
✨Tip Number 4
Research current trends in the cosmetics industry and be ready to share your thoughts on how they could impact Le Labo. This will demonstrate your proactive approach and strategic thinking, which are essential qualities for a successful Store Manager.
We think you need these skills to ace Le Labo Battersea Flagship Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your retail management experience, particularly in cosmetics. Emphasise your leadership skills and any achievements in sales targets or customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the beauty industry and your ability to lead a team. Mention specific examples of how you've successfully managed a team or executed business plans in previous roles.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as business planning, customer relationship management, and event management. Use keywords from the job posting to demonstrate your fit.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a retail management role.
How to prepare for a job interview at Estee Lauder Companies
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully coached and developed team members in the past, highlighting specific achievements and outcomes.
✨Understand the Business Plan
Familiarise yourself with the key components of business planning, especially in a retail context. Be ready to discuss how you would create and execute a business plan that targets customer recruitment and retention effectively.
✨Prepare for Customer Service Scenarios
Exceptional customer service is crucial in this role. Think of scenarios where you've provided personalised service or resolved customer issues, and be prepared to share these experiences during the interview.
✨Demonstrate Event Management Experience
In-store events can significantly impact sales and customer engagement. Be ready to discuss any previous experience you have in planning and executing successful events, including the strategies you used to attract customers.
