Internal Telephone Sales
Internal Telephone Sales

Internal Telephone Sales

Leeds Full-Time 30000 - 42000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with customers, upsell products, and provide expert advice on building materials.
  • Company: MINSTER is a leading building materials distributor in Northern Europe, committed to exceptional service.
  • Benefits: Enjoy competitive salary, performance bonuses, retirement plans, and extensive employee discounts.
  • Why this job: Join a supportive team focused on great service and personal growth in a thriving industry.
  • Qualifications: Experience in B2B sales, preferably in construction materials, and strong communication skills required.
  • Other info: Work Monday to Friday, 7am-5pm, with 34 days holiday and various wellbeing initiatives.

The predicted salary is between 30000 - 42000 Β£ per year.

Do you have Building Material product sales experience? MINSTER, a leading building materials distributor in Northern Europe, is on the hunt for an Internal Sales Consultant who is as passionate about great service as we are.

Hours – 7am-5pm Monday to Friday.

Responsibilities include:

  • Building excellent relationships with new and lapsed customers to understand and meet their needs.
  • Maximising customer interactions to support achievement of sales and profit targets through upselling and cross-selling relevant products, offering specific product advice.
  • Advising customers on trading terms and conditions and information in relation to customer accounts and credit levels.

Benefits include:

  • Competitive Basic Salary
  • Performance Related Bonus
  • Retirement Savings Plan (Pension) – with Legal & General
  • Life Assurance - From your first day of employment, you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. If you join the STARK Building Materials Retirement Savings Plan and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
  • WorkPerks – A platform home to hundreds of high street and online discounts via the provider Reward Gateway.
  • Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation).
  • Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover.
  • Employee Discount.
  • Refer a Friend scheme.
  • Wellbeing Centre via WorkPerks.
  • New Reward and Recognition programme.
  • 34 days holiday per year.

Requirements:

  • B2B Sales development experience ideally from Construction materials.
  • Ability to build rapport and develop a good understanding of your portfolio to secure future projects.
  • Efficiently use IT equipment and have a strong telephone presence.

At MINSTER, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. If you’re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you.

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Contact Detail:

Minster Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Internal Telephone Sales

✨Tip Number 1

Familiarise yourself with the building materials industry, especially the products that MINSTER offers. Understanding the specifics of these products will help you engage more effectively with potential customers and demonstrate your expertise during conversations.

✨Tip Number 2

Practice your telephone communication skills. Since this role heavily relies on phone interactions, being able to convey information clearly and confidently will set you apart. Consider role-playing scenarios with a friend to enhance your sales pitch.

✨Tip Number 3

Network within the construction materials sector. Attend industry events or join relevant online forums to connect with professionals in the field. Building relationships can lead to valuable insights and potentially even referrals for your application.

✨Tip Number 4

Prepare to discuss your previous sales experiences in detail. Be ready to share specific examples of how you've successfully built customer relationships and achieved sales targets, as this will demonstrate your capability to excel in the Internal Sales Consultant role.

We think you need these skills to ace Internal Telephone Sales

Building Material Product Knowledge
B2B Sales Experience
Customer Relationship Management
Upselling and Cross-Selling Techniques
Strong Telephone Communication Skills
Understanding of Trading Terms and Conditions
Financial Acumen
IT Proficiency
Problem-Solving Skills
Sales Target Achievement
Rapport Building
Portfolio Management
Time Management
Adaptability

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights your experience in building material sales and any relevant B2B sales development. Use specific examples that demonstrate your ability to build relationships and meet sales targets.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the building materials industry. Mention how your skills align with the role and why you want to work for MINSTER.

Highlight Relevant Skills: In your application, emphasise your strong telephone presence and IT proficiency. Provide examples of how you've successfully upsold or cross-sold products in previous roles.

Show Enthusiasm for the Role: Convey your excitement about the opportunity to join MINSTER and contribute to their mission of providing exceptional service. A positive attitude can make a significant difference in your application.

How to prepare for a job interview at Minster

✨Know Your Products

Familiarise yourself with the building materials that MINSTER offers. Be prepared to discuss specific products and how they can meet customer needs, as this will demonstrate your expertise and passion for the industry.

✨Build Rapport

Practice techniques for building rapport over the phone. Since the role involves a lot of customer interaction, showing that you can connect with clients and understand their needs will be crucial in the interview.

✨Demonstrate Sales Skills

Be ready to share examples of how you've successfully upsold or cross-sold products in previous roles. Highlighting your sales achievements will show that you can contribute to MINSTER's sales and profit targets.

✨Prepare Questions

Think of insightful questions to ask about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

Internal Telephone Sales
Minster
M
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