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- Tasks: Lead a team to ensure a welcoming and safe hotel experience.
- Company: Join Premier Inn, a leading hotel brand known for its exceptional service.
- Benefits: Enjoy up to 60% off hotel stays, discounts on meals, and a solid pension scheme.
- Why this job: Perfect for those looking to grow in management while making guests feel at home.
- Qualifications: Experience in retail or leadership roles is essential; strong communication skills are a must.
- Other info: We value diversity and encourage applications from all backgrounds.
We are currently recruiting in our Leeds City Centre (Leeds Arena) Premier Inn. Working 32 hours per week, paying up to £13.36 per hour.
Come and be a Duty Manager at Premier Inn in Leeds City Centre (Leeds Arena). Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant. If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management. We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others. Immediate start – with all leadership experience relevant.
Pay Rate: Up to £13.36 per hour
Contract Type: Permanent – we don’t do zero hours contracts!
Hours: 32 hours a week across 4 days – evenings and weekends included, guaranteed hours to help you plan your week around!
Location: Premier Inn Leeds City Centre (Leeds Arena), Hepworth Point, Clay Pit Lane, Leeds, LS2 8BQ
Why You’ll Love It Here:
- Training and support: At Premier Inn we do careers worth staying for, so from day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there’s a clear career path within our business to help you grow.
- Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
- Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
What You’ll Do:
Join our team at Leeds City Centre (Leeds Arena) Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.
We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation. Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.
Duty Manager employer: Whitbreadrestaurants
Contact Detail:
Whitbreadrestaurants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with the Premier Inn brand and its values. Understanding their commitment to customer service and team leadership will help you align your experience with what they are looking for in a Duty Manager.
✨Tip Number 2
Highlight your leadership experience in previous roles, especially in retail or hospitality. Be ready to discuss specific examples of how you've successfully managed teams and improved customer experiences.
✨Tip Number 3
Prepare to demonstrate your organisational skills during the interview. Think of scenarios where you effectively managed multiple tasks or resolved conflicts within a team, as these are crucial for a Duty Manager role.
✨Tip Number 4
Show your enthusiasm for the role and the company culture. Expressing a genuine interest in working at Premier Inn and contributing to their team can set you apart from other candidates.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience and customer service skills. Use specific examples from your previous roles in retail or management to demonstrate how you've successfully led teams.
Craft a Compelling Cover Letter: In your cover letter, express your passion for hospitality and your commitment to delivering outstanding customer experiences. Mention why you want to work at Premier Inn specifically and how your values align with theirs.
Highlight Relevant Skills: Emphasise your organisational and communication skills in both your CV and cover letter. These are crucial for the Duty Manager role, so provide examples of how you've used these skills in past positions.
Show Enthusiasm for Inclusivity: Since Premier Inn values diversity and inclusivity, mention any relevant experiences that showcase your commitment to these principles. This could include working with diverse teams or supporting under-represented groups.
How to prepare for a job interview at Whitbreadrestaurants
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team, so it's crucial to highlight your leadership experience. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to inspire and motivate others.
✨Demonstrate Customer Service Excellence
This role is all about delivering outstanding customer experiences. Be ready to discuss specific instances where you've gone above and beyond for customers, and how you ensure their needs are met.
✨Familiarise Yourself with Health & Safety Standards
Understanding health and safety regulations is key in hospitality. Brush up on relevant standards and be prepared to discuss how you would implement these in your role as Duty Manager.
✨Ask Insightful Questions
Interviews are a two-way street. Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within Premier Inn. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
