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- Tasks: Support families through the Autism service from application to discharge, providing essential resources and assistance.
- Company: Join Caudwell Children, a charity dedicated to supporting children with autism and their families.
- Benefits: Enjoy flexible working options, meaningful work, and the chance to make a real difference in families' lives.
- Why this job: Be part of a compassionate team that values relationships and community impact while gaining valuable experience.
- Qualifications: No specific qualifications required; just a passion for helping families and a willingness to learn.
- Other info: Opportunity to engage in workshops and build knowledge of community services.
The predicted salary is between 28800 - 43200 £ per year.
Provide wrap around support to families accessing Caudwell Childrens Autism Service from application to discharge.
Welcome families and remain present through the assessments.
Provide scheduled, telephone/virtual support to families following their Autism assessment.
Respond to telephone, written and electronic enquiries.
Support triage and maintain team inboxes.
Attend feedback meetings and support families.
Carry out online research to provide families with useful, meaningful resources, signposting and information.
Supporting the Next Steps Family Workshops.
Answer queries on our LIVE CHAT
Build positive relationships with families.
Build up knowledge and understanding of community and statutory services available to families (parent/carer groups, education and special educational provision, EHCPs, Local authorities, Health, CAMHS and voluntary services).
Contribute actively to the required monitoring of outcomes.
Create and maintain high quality, accurate records.
Assist in preparing rooms for activities and families, ensuring the room and activities are safely tidied away at the end of the session.
Support children and young people in an efficient and safe manner, reporting assessment results and problems identified accurately back to the relevant member of the MDT.
Liaise with members of the MDT and other Charity departments in a professional and timely manner.
Caudwell International Children’s
Centre, Innovation Way
Keele
Staffordshire
ST5 5NT, https://www.caudwellchildren.com/ (Opens in a new tab), natalie.jarvie@caudwellchildren.com
01782433948
Family Support Assistant employer: Caudwell Children
Contact Detail:
Caudwell Children Recruiting Team
+441782433948
natalie.jarvie@caudwellchildren.com
StudySmarter Expert Advice 🤫
We think this is how you could land Family Support Assistant
✨Tip Number 1
Familiarize yourself with the specific services offered by Caudwell Children's Autism Service. Understanding their approach and the resources they provide will help you engage more effectively during interviews and demonstrate your commitment to supporting families.
✨Tip Number 2
Build your knowledge of community and statutory services available to families, such as parent/carer groups and local authorities. This will not only enhance your ability to assist families but also show your proactive approach in understanding the broader support network.
✨Tip Number 3
Practice your communication skills, especially in responding to queries via telephone and live chat. Being able to convey information clearly and empathetically is crucial for this role, so consider role-playing scenarios with friends or family.
✨Tip Number 4
Engage with online communities or forums related to autism support. This will not only expand your understanding of the challenges families face but also provide you with insights that can be valuable during your interactions with families in the role.
We think you need these skills to ace Family Support Assistant
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Family Support Assistant position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience you have in family support, autism services, or related fields. Use specific examples to demonstrate how your background aligns with the role.
Showcase Communication Skills: Since the role involves responding to inquiries and building relationships with families, make sure to highlight your communication skills. Provide examples of how you've effectively communicated in past roles, whether through written, verbal, or virtual means.
Demonstrate Knowledge of Resources: Mention your understanding of community and statutory services available to families, such as parent/carer groups and educational provisions. This shows that you are proactive and knowledgeable about the support systems relevant to the role.
How to prepare for a job interview at Caudwell Children
✨Understand the Role
Make sure you have a clear understanding of what a Family Support Assistant does. Familiarize yourself with the specific responsibilities mentioned in the job description, such as providing support during assessments and maintaining communication with families.
✨Show Empathy and Communication Skills
During the interview, demonstrate your ability to build positive relationships with families. Share examples of how you've effectively communicated and supported individuals in previous roles, especially in challenging situations.
✨Research Community Resources
Be prepared to discuss community and statutory services available to families. Show that you have done your homework by mentioning specific resources or groups that could benefit families accessing autism services.
✨Highlight Team Collaboration
Emphasize your experience working within a multidisciplinary team (MDT). Discuss how you can liaise effectively with other departments and contribute to monitoring outcomes, showcasing your teamwork skills.
