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- Tasks: Engage clients, provide tailored product advice, and maintain showroom standards.
- Company: 360 Talent connects top candidates with luxury brands in fashion, beauty, and lifestyle.
- Benefits: Enjoy a competitive salary, performance bonuses, staff discounts, and career growth opportunities.
- Why this job: Join a respected luxury brand and enhance your skills in a dynamic retail environment.
- Qualifications: 2–3 years in luxury retail or high-end furniture preferred.
- Other info: Ongoing training and development to support your career progression.
The predicted salary is between 28000 - 42000 £ per year.
Location: London - Luxury Department store
Salary: £35,000 per annum + Team Commission
Job Summary: You will support the Showroom Sales Team in delivering an exceptional customer experience. You’ll play a key role in engaging clients, offering tailored product advice, and ensuring the highest standards of service and showroom presentation. Your contribution will be vital in strengthening customer relationships and driving sales growth.
- Greet and welcome customers into the showroom, providing a warm and professional hospitality experience.
- Deliver an exceptional sales service to ensure high levels of customer satisfaction.
- Maintain showroom presentation, ensuring visual merchandising standards are consistently upheld.
- Monitor and maintain inventory accuracy and ensure goods are properly stored and displayed.
- Inspect all products for quality and report any damages.
- Utilize company tools including quote/project registration, traffic registration, and CRM systems effectively.
- Expand the customer database through accurate client data registration and profiling.
- Support the Showroom Manager and Retail Director with events and promotional activities.
- Prepare and analyze sales and customer relations reports to provide actionable insights.
- Handle customer complaints and service suggestions professionally and proactively.
- Assist in implementing showroom programs and executing operational and organizational goals.
2–3 years of experience in luxury retail, high-end furniture, or a similar premium goods industry is preferred.
Competitive salary with performance-based bonus
Staff discount
Opportunities for career growth within an internationally respected luxury brand
Ongoing training and development to support your progression
Sales Representative - Home Working employer: 360 Talent
Contact Detail:
360 Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Representative - Home Working
✨Tip Number 1
Familiarise yourself with the luxury retail market, especially high-end furniture. Understanding current trends and customer preferences will help you engage clients more effectively during interviews.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you for demonstrating your ability to handle customer complaints and provide exceptional service, which is crucial for this role.
✨Tip Number 3
Network with professionals in the luxury retail sector. Attend industry events or connect with people on LinkedIn to gain insights and potentially get referrals that could strengthen your application.
✨Tip Number 4
Showcase your experience with CRM systems and sales reporting tools. Be ready to discuss how you've used these tools in past roles to drive sales and improve customer relationships, as this is a key aspect of the job.
We think you need these skills to ace Sales Representative - Home Working
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in luxury retail or high-end furniture. Emphasise any roles where you provided exceptional customer service or contributed to sales growth.
Craft a Compelling Cover Letter: In your cover letter, express your passion for luxury retail and your understanding of the importance of customer relationships. Mention specific examples of how you've successfully engaged clients in previous roles.
Showcase Your Skills: Highlight skills that are crucial for the role, such as effective communication, problem-solving, and attention to detail. Provide examples of how you've used these skills to enhance customer experiences.
Research the Company: Familiarise yourself with 360 Talent and their client brands. Understanding their values and mission will help you align your application with what they are looking for in a candidate.
How to prepare for a job interview at 360 Talent
✨Show Your Passion for Luxury Retail
Make sure to express your enthusiasm for luxury retail during the interview. Share experiences that highlight your appreciation for high-end products and how you can contribute to creating an exceptional customer experience.
✨Demonstrate Customer-Centric Skills
Prepare examples of how you've successfully engaged with customers in previous roles. Discuss specific instances where you provided tailored advice or resolved complaints, showcasing your ability to maintain high levels of customer satisfaction.
✨Familiarise Yourself with Visual Merchandising
Since showroom presentation is key, brush up on visual merchandising principles. Be ready to discuss how you would maintain and enhance showroom standards, and perhaps share ideas on how to create appealing displays.
✨Understand the Importance of Data Management
Highlight your experience with CRM systems and data management. Be prepared to discuss how you can effectively utilise these tools to expand the customer database and provide actionable insights from sales reports.
