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For Companies At a Glance
- Tasks: Support German-speaking customers with orders and queries while building relationships.
- Company: Join a fast-growing business representing a well-known German brand.
- Benefits: Enjoy a competitive salary, career growth, and a friendly team culture.
- Why this job: Be part of an international brand where your language skills make a real impact.
- Qualifications: Fluency in German and English, customer service experience, and a proactive attitude required.
- Other info: Bonus points for interest in luxury homeware or fashion!
The predicted salary is between 24000 - 28800 £ per year.
Due to continued growth and expansion into Europe, we are looking for a fluent German speaker to join our client’s growing Customer Service team!
As the proud licensee of a well-established German brand, this is a fantastic opportunity to join a fast-moving business where your language skills will directly support the brand’s success across Europe.
What You’ll Do:
- Be the first point of contact for our German-speaking customers
- Assist with orders, deliveries & product queries
- Support field sales teams with samples and marketing tools
- Build trusted relationships and spot growth opportunities
- Help strengthen our international presence
What You’ll Bring:
- Fluency in German and English (written & spoken)
- Experience in customer service or account support
- A warm, customer-first attitude and excellent communication skills
- Organisation, attention to detail, and a proactive mindset
- Bonus: An interest in luxury homewear or fashion!
What’s on offer?
- £30k - £32k salary + career growth opportunities
- Friendly, supportive team culture
- Free on-site parking
- Be part of a growing international brand
Apply now and bring your language skills to a team that values service, style, and growth.
German Speaking Customer Service Advisor employer: SC4 Recruitment Limited
Contact Detail:
SC4 Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land German Speaking Customer Service Advisor
✨Tip Number 1
Familiarise yourself with the brand's values and products. Understanding what the company stands for and the luxury homeware or fashion items they offer will help you connect better with customers and demonstrate your enthusiasm during the interview.
✨Tip Number 2
Brush up on your customer service skills, especially in a multilingual context. Be prepared to discuss how you've handled challenging customer interactions in the past, particularly in German, as this will showcase your ability to thrive in a customer-focused role.
✨Tip Number 3
Network with current or former employees of the company on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Prepare specific examples of how you've built relationships with customers in previous roles. Highlighting your proactive approach and ability to spot growth opportunities will resonate well with the hiring team, showing that you can contribute to their international presence.
We think you need these skills to ace German Speaking Customer Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your fluency in both German and English. Include any relevant customer service experience and emphasise skills that align with the job description, such as communication and organisation.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your interest in the luxury homeware or fashion industry. Mention specific examples of how you've successfully assisted customers in the past.
Highlight Relevant Skills: In your application, clearly outline your customer-first attitude and proactive mindset. Use bullet points to make it easy for the hiring team to see how you meet their requirements.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at SC4 Recruitment Limited
✨Showcase Your Language Skills
Since this role requires fluency in both German and English, be prepared to demonstrate your language proficiency during the interview. You might be asked to switch between languages or answer questions in German, so practice speaking clearly and confidently.
✨Highlight Customer Service Experience
Make sure to discuss your previous customer service roles and how they have prepared you for this position. Share specific examples of how you've handled customer queries, resolved issues, and built relationships with clients.
✨Demonstrate a Customer-First Attitude
The company values a warm, customer-first approach, so be ready to share instances where you went above and beyond for a customer. This will show that you align with their values and understand the importance of excellent service.
✨Express Interest in the Brand
Since the role is with a luxury homeware brand, it’s beneficial to express your interest in the industry. Research the brand beforehand and mention any products or aspects of the brand that resonate with you during the interview.
