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For Companies At a Glance
- Tasks: Lead a vibrant team, ensuring exceptional guest experiences and smooth operations.
- Company: Join The Coffee House, a community hub redefining coffee culture since 2011.
- Benefits: Enjoy competitive pay, flexible hours, and a fun, supportive work environment.
- Why this job: Be part of a passionate team crafting memorable coffee experiences in a dynamic setting.
- Qualifications: No prior experience needed; just bring your enthusiasm and love for coffee!
- Other info: Apply now for a chance to showcase your skills in an immersive on-the-job experience.
Join our passionate team as a Coffee House Enthusiast!
About the Opportunity:
- Salary: Enjoy a competitive rate of pay, up to £13.30 per hour
- Contract: Permanent, offering a minimum of 30 hours per week
About Us:
Calling all coffee lovers! At The Coffee House, nestled in the heart of Middleton, we’re not just brewing coffee - we’re crafting experiences. Join our dynamic team as we redefine the way people eat, drink and relax. Since 2011, we’ve been on a mission to infuse every cup with passion, personality, and pure joy. With locations across the North West of England and North Staffordshire, we’re not just a coffee shop, we’re a community hub.
Core Brand Values:
- Guest Experience: We go the extra mile for our guests, making everyone feel right at home. Whether you’re catching up with friends, working remotely, or simply unwinding, our friendly and genuine approach sets us apart.
- Passion for Coffee: Our coffee is the heart of our business, roasted to perfection in our very own roastery and brewed daily by our skilled baristas.
- Bakehouse: Our expert bakers craft top-notch bread and confections, ensuring every bite is as delightful as our coffee.
- Cookhouse: Handcrafted daily in our state-of-the-art kitchen, our products use locally sourced ingredients to guarantee the best quality.
About You:
Are you ready to bring your energy and enthusiasm to our team? Whether you’re a seasoned barista or a coffee connoisseur in the making, we want you! As a Coffee House Team Leader, you’ll be essential to our store’s success. Acting as the cornerstone of our business, you’ll support the Store Manager in ensuring seamless operations and an exceptional guest experience, all whilst helping our team achieve their full potential.
What You Will Bring:
- Leadership and Management: Inspire and invigorate our team, transforming them into coffee connoisseurs and service champions. Guide the dynamic rhythm of our bustling coffee haven, orchestrating shifts with finesse and style. Foster a vibrant work environment where teamwork is paramount.
- Guest Experience: Create memorable and personalised experiences for our guests, making each visit a special chapter in their coffee journey. Address guest questions and resolve issues with professionalism and a friendly approach, leaving a long lasting impression every time.
- Quality Control: Maintain our standards of excellence, ensuring each brew meets the mark of perfection. Keep our equipment in optimal condition, ensuring every cup is as perfect as the last. Enforce all health and safety protocols, nurturing an environment where guests and team thrive.
- Product Expert: Develop an in-depth understanding of our offerings to confidently advise and assist guests. Craft great coffee that hits that sweet spot every time - don’t forget about our teas, coolers, seasonal ranges and more.
- Team Player: Hold responsibility for opening and closing the store and other duties as needed. Most importantly, have fun—this is your time to learn, develop, and meet great people.
Our Hiring Process:
- Apply now through our website. Stand out from the crowd? You’ll hear from us for a friendly chat about your skills and experience.
- Leading Contender? You’ll be invited to join us for an immersive on-the-job experience, where you can showcase your personality and get to know our team.
- Ready to brew up some magic? Apply today and become part of something special!
Thank you for your application! If you don’t hear back within 14 business days, we encourage you to apply again in the future.
Team Leader employer: The Coffee House
Contact Detail:
The Coffee House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Familiarise yourself with The Coffee House's core values and mission. Understanding their commitment to guest experience and quality will help you align your answers during the interview, showcasing that you're a perfect fit for their team.
✨Tip Number 2
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Think of specific examples where you've inspired others or improved team dynamics, as this will demonstrate your capability as a Team Leader.
✨Tip Number 3
Show your passion for coffee! Be ready to talk about your favourite brews, any barista skills you have, or even your experiences with different coffee cultures. This enthusiasm can set you apart from other candidates.
✨Tip Number 4
Research common challenges faced in coffee shops and think about how you would address them. Being able to discuss potential solutions shows that you're proactive and ready to tackle the fast-paced environment at The Coffee House.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand The Coffee House's values and mission. Highlight your passion for coffee and community in your application to show that you align with their ethos.
Tailor Your CV: Make sure your CV reflects relevant experience in leadership and customer service. Use specific examples of how you've inspired teams or enhanced guest experiences in previous roles.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Share personal anecdotes about your love for coffee and how you can contribute to creating memorable experiences for guests.
Showcase Your Skills: Emphasise your skills in quality control, teamwork, and product knowledge. Mention any relevant training or certifications that demonstrate your commitment to excellence in the coffee industry.
How to prepare for a job interview at The Coffee House
✨Show Your Passion for Coffee
As a Team Leader at The Coffee House, it's essential to demonstrate your love for coffee. Be prepared to discuss your favourite brews and what makes them special. This will show your potential employer that you align with their core values.
✨Highlight Leadership Experience
Since the role involves inspiring and managing a team, share specific examples of your leadership experience. Talk about how you've motivated others in previous roles and how you plan to foster a vibrant work environment.
✨Emphasise Guest Experience
The Coffee House prides itself on exceptional guest experiences. Prepare to discuss how you would create memorable moments for customers and handle any challenges that may arise during busy shifts.
✨Be Ready for Practical Demonstrations
Given the immersive on-the-job experience mentioned in the hiring process, be ready to showcase your barista skills. Brush up on your coffee-making techniques and be prepared to demonstrate your knowledge of the menu offerings.
