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- Tasks: Join Oracle as a NetSuite Subscriptions Solution Principal, focusing on Education Services and customer success.
- Company: Oracle is a leading ERP software company that empowers businesses with innovative solutions.
- Benefits: Enjoy competitive salaries, flexible remote work, and comprehensive health benefits.
- Why this job: Make an impact in a diverse culture while advancing your career in a dynamic team environment.
- Qualifications: Sales experience, strong communication skills, and a passion for problem-solving are essential.
- Other info: Fluency in European languages is a plus; this role requires an EU work permit.
The predicted salary is between 48000 - 72000 £ per year.
Do you want to work for a leading ERP software and thrive in a team environment? Are you a quick-thinking problem solver with a passion for sales and growth? If you have sharp independent judgement, and an agile approach to complex customer problems, we want to hear from you. Oracle NetSuite offers automated financial processes to improve finance operations efficiency and productivity. Oracle NetSuite has a number of modules including: Finance, Inventory Management, Supply Chain Management, Manufacturing, CRM, Procurement, HR Management, E-Commerce and Project Management!
Why work at Oracle:
- We offer competitive salaries and exciting benefits – along with flexible and remote working to suit your lifestyle.
- Get access to development opportunities that can advance your career, an Employee Assistance Program to support your mental health, and core benefits such as medical, life insurance, and access to retirement planning.
- Be yourself in an inclusive culture where employee resource groups champion our diverse communities.
What we’ll offer you:
- A competitive salary with exciting benefits
- Flexible and remote working so you can do your best work
- Learning and development opportunities to advance your career
- An Employee Assistance Program to support your mental health
- Employee resource groups that champion our diverse communities
- Core benefits such as medical, life insurance, and access to retirement planning
- An inclusive culture that celebrates what makes you unique
If this sounds like you, we hope to meet you!
NetSuite Customer Success provides comprehensive instructional programs to ensure our customers, partners, and employees have the knowledge to achieve the highest level of success. In our Enablement practice, we are adding diversity and depth to our offerings, improving our reach through packages that are targeted to customer size and type, and doing more for our customers in terms of the materials that we provide for initial and ongoing enablement.
The Subscriptions Solution Principal plays a critical role in achieving this objective by:
- Acquiring and maintaining a working knowledge of the complete offerings and capabilities of NetSuite Services, specifically Education Services
- Assisting Sales teams to provide innovative training and support solutions to prospects and customers
- Enabling Sales and Customer Success teams to understand the NetSuite Subscription and Education Services offerings and selling strategy
- Working with all Direct Sales groups to promote the value of enablement to new prospects, becoming part of the Sales Team to scope and close deals
- Working with PS Sales and Solutioning teams to scope managed services and training engagements for new customers
- Positioning and selling Advanced Customer Support, Learning services, Tailored Training, and User Adoption services with new prospects and Install-base customers
- Creating change orders as necessary for in-flight projects to ensure a tailored training fit
- Teaming with Sales Enablement to ensure that all new sales reps understand the value of Education Services, the overall content of the Training courses and products, and how to position Education Services with their target audiences
What you’ll do:
- Partner with, enable and support AMO and Direct CS consulting sales teams in scoping opportunities for education and user adoption services for all types of customers and partners, including execution of change orders and upsell SOWs for active engagements
- Collaborate with other regional Education Services Advisors to support global sales teams
- Coordinate authoring and updating of SOWs and other contract templates to meet the needs of the business
- Use marketing tools (newsletters, twitter, phone, and other communication tools) to advertise the programs and increase awareness and drive sales and attendance
- Learn and use NetSuite PS tools (Pricing Calculator, SOW and CO templates) to create contract documents to support deals
- Learn the Education Services and User Adoption Value propositions and deliver them to various audiences (internal, external)
- Use NetSuite to track and report on your activities; performance will be measured on sales bookings, as well as interactions and activities (PSER reporting)
- Keep NetSuite product knowledge current, keeping up to date with new features as versions are released
- Display a deep understanding of the Education Services offerings, and ability to evaluate a customer’s needs and translate into a training solution
- Work with all the respective internal groups within NetSuite: Professional Services, Direct Sales etc., to educate and evangelize our value proposition and offerings
- Liaison to RFP desk to answer questions about training for proposals and assist in maintaining the database of Education Services topics
- Assist with proposal development, positioning of services and the sales process for more complex deals
- Architect custom learning blends of onsite and online training, education consulting, user adoption services, and performance support solutions
- Partner with Sales and PS Enablement on new and emerging market launches for Education Services offerings
- Deliver sales enablement training for Direct, AMO, and Channel Sales on Education Services Programs
Qualifications and Skills needed:
- Services Sales or presales experience and proven ability to continually achieve and exceed assigned goals
- Strong sales, product management and/or marketing skills: needs analysis, positioning, business justification and closing
- Exceptional skills designing, managing, and presenting services solutions, ideally with focus on enablement
- Strong communication, enablement, presentation, and interpersonal skills
- Professionalism, strong work ethic, flexibility, and ability to work in a fast-paced environment
- Understanding of common industry standards as related to ERP, Accounting and CRM
- Ability to drive value with the customer by upselling services
- Excellent written and verbal English skills for the purpose of contract and documentation development
- Experience with cloud software implementations
- Fluency in European languages (French, Spanish, Swedish, Dutch) is a plus
- Bachelor’s degree or recognized equivalency or achievement of recognized professional level
NetSuite Subscriptions Solution Principal (focus on Education Services) employer: Oracle
Contact Detail:
Oracle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NetSuite Subscriptions Solution Principal (focus on Education Services)
✨Tip Number 1
Familiarise yourself with NetSuite's Education Services offerings. Understanding the specific modules and how they benefit customers will allow you to speak confidently about their value during interviews.
✨Tip Number 2
Network with current or former employees of Oracle NetSuite. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your experience in sales and customer success. Be ready to share specific examples of how you've successfully scoped and closed deals, as this role heavily relies on these skills.
✨Tip Number 4
Stay updated on industry trends related to ERP and cloud software. Being knowledgeable about the latest developments will help you demonstrate your passion for the field and your ability to drive value for customers.
We think you need these skills to ace NetSuite Subscriptions Solution Principal (focus on Education Services)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in services sales, presales, and any specific skills related to ERP, Accounting, and CRM. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for education services and your problem-solving abilities. Mention specific examples of how you've successfully enabled sales teams or improved customer success in previous roles.
Showcase Relevant Skills: In your application, emphasise your strong communication, presentation, and interpersonal skills. Provide examples of how you've used these skills to drive sales or enhance customer engagement in past positions.
Highlight Continuous Learning: Mention any relevant certifications or training you've completed, especially those related to cloud software implementations or ERP systems. This shows your commitment to professional development and staying current in the field.
How to prepare for a job interview at Oracle
✨Understand NetSuite's Offerings
Before the interview, make sure you have a solid understanding of NetSuite's various modules and services, especially those related to Education Services. This knowledge will help you demonstrate your expertise and show how you can contribute to the team.
✨Showcase Your Sales Experience
Be prepared to discuss your previous sales or presales experience in detail. Highlight specific examples where you've successfully achieved or exceeded goals, particularly in service sales or enablement roles, as this is crucial for the position.
✨Demonstrate Problem-Solving Skills
Since the role requires quick-thinking and problem-solving abilities, think of scenarios where you've tackled complex customer issues. Be ready to explain your thought process and the outcomes of your actions during these situations.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing exercises during the interview to assess your communication and presentation skills. Practice articulating the value propositions of Education Services and how you would approach potential customers.
