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For Companies At a Glance
- Tasks: Support schools by troubleshooting IT issues and ensuring hardware functionality.
- Company: Join a dynamic academy trust dedicated to enhancing education through technology.
- Benefits: Enjoy a competitive salary, travel opportunities, and a chance to make a difference.
- Why this job: Be part of a supportive team that values innovation and security in education.
- Qualifications: Must have IT knowledge, a full UK driving licence, and the right to work in the UK.
- Other info: DBS checks required for this role.
The predicted salary is between 22000 - 24000 £ per year.
Code Red are representing a client that is looking for an IT Support Technician to travel and support schools within the academy trust in Reading.
- Checking computer hardware (HDD, mice, keyboards, etc.) to ensure functionality
- Installing and configuring appropriate software and functions according to specifications
- Identifying, troubleshooting, and resolving IT issues
- Ensuring security and privacy of networks and computer systems
- Good knowledge of IT Security solutions
- Active Directory and Group Policy Management
- Office 365 Administration
Please note you will need to have full rights to work in the UK due to undergoing DBS checks. You will also need to have a full UK driving license to travel to different sites.
Cluster IT Support Technician employer: Code Red Associates
Contact Detail:
Code Red Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cluster IT Support Technician
✨Tip Number 1
Familiarise yourself with the specific IT systems and software mentioned in the job description, such as Active Directory, Group Policy Management, and Office 365. Having hands-on experience or relevant certifications can really set you apart from other candidates.
✨Tip Number 2
Since this role involves travelling to different schools, make sure to highlight your driving experience and any previous roles that required travel. This shows your readiness to meet the job's demands and your flexibility.
✨Tip Number 3
Network with current or former employees of the academy trust or similar organisations. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 4
Prepare for potential technical questions by brushing up on common IT troubleshooting scenarios. Being able to demonstrate your problem-solving skills in real-time can significantly boost your chances during the interview process.
We think you need these skills to ace Cluster IT Support Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, particularly with hardware checks, software installation, and troubleshooting. Mention any specific knowledge of IT security solutions, Active Directory, and Office 365 administration.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the academy trust. Discuss your ability to travel and support multiple sites, and how your skills align with the job requirements, especially in ensuring network security and privacy.
Highlight Relevant Qualifications: If you have any certifications or qualifications related to IT support or security, be sure to include them in your application. This could set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an IT support role.
How to prepare for a job interview at Code Red Associates
✨Show Your Technical Skills
Be prepared to discuss your experience with hardware and software troubleshooting. Bring examples of past issues you've resolved, particularly those related to IT security solutions, Active Directory, and Office 365.
✨Demonstrate Your Communication Skills
As you'll be supporting schools, it's crucial to show that you can communicate technical information clearly to non-technical staff. Practice explaining complex concepts in simple terms.
✨Highlight Your Problem-Solving Abilities
Prepare to discuss specific instances where you've identified and resolved IT issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Understand the Role's Requirements
Familiarise yourself with the job description and the specific needs of the academy trust. Be ready to explain how your skills and experiences align with their requirements, especially regarding travel and working in different environments.
