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For Companies At a Glance
- Tasks: Manage customer accounts and drive sales through proactive outreach and relationship building.
- Company: Join Europa Worldwide Group, a top logistics operator with a global presence and ambitious growth plans.
- Benefits: Enjoy uncapped commission, full training, a company car, and 25 days holiday plus bank holidays.
- Why this job: Build your own mini business in a supportive culture that values work/life balance and career progression.
- Qualifications: Must have a full UK driving license; sales experience is a plus but passion for customer service is key.
- Other info: Diversity and equality are at our core; we welcome applications from all backgrounds.
The predicted salary is between 28000 - 42000 £ per year.
Europa Worldwide Group is an ambitious independent logistics operator with three divisions, Europa Road, Europa Air & Sea, and Europa Warehouse. We currently have a national Road Account Manager sales team which we’re expanding. This is a fantastic opportunity for a sales driven and entrepreneurial individual to build your own ‘mini’ business and eventually develop into a Senior Road Account Manager.
As a Sales Account Manager, you’re responsible for developing and maintaining your customer base within your allocated area/location. Your main responsibilities will include:
- Source sales leads using the company’s in-house CMS, or other sources of information.
- Make telesales calls (outbound) to potential clients to profile and qualify the prospect, using your knowledge of the Europa product portfolio.
- For the first 12 months, manage the accounts in your business base by maintaining and developing the levels of business within that client base, ideally with the aim of becoming the sole supplier.
- Make regular contact with your customers pro-actively to ensure that we are satisfying the needs of the customer and with a mind to developing further business opportunities from within that account.
- After 12 months, focus exclusively on selling within existing customers and closing new customers to hand over to a customer service team.
Benefits include:
- Uncapped commission scheme (Average Bonus earnings - year 1: £5k, year 2: £10k, year 3: £16k)
- Full training and career development
- Company car, laptop and phone
- 25 days holidays + bank holidays
- Enhanced maternity and paternity pay
- A fantastic working culture which promotes excellent work/life balance
- The opportunity to develop, progress and work within a global organisation which is rapidly growing
- Europa benefits scheme (on successful completion of probation period)
- Contributory company pension scheme
What you will bring to the role as a Sales Account Manager:
- MUST HAVE a full UK driving license.
- Field sales freight experience desired
- Passionate about sales and customer service.
- Eager to learn, develop and excel in your career within sales.
Please note - if you submit your CV, you are giving Europa Worldwide Group Ltd, and its subsidiaries consent to hold your personal data. All applications will be dealt with according to General Data Protection Regulations.
Europa Worldwide Group are committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Telephone Sales Account Manager - Homebased employer: Europa Worldwide Group
Contact Detail:
Europa Worldwide Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telephone Sales Account Manager - Homebased
✨Tip Number 1
Familiarise yourself with the logistics industry, particularly road freight. Understanding the key players, trends, and challenges in this sector will help you engage more effectively during interviews and demonstrate your passion for sales.
✨Tip Number 2
Network with current or former employees of Europa Worldwide Group on platforms like LinkedIn. This can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your previous sales experiences in detail, especially any that relate to account management or customer service. Be ready to share specific examples of how you've successfully developed client relationships and closed deals.
✨Tip Number 4
Showcase your eagerness to learn and grow within the role. Research the training and development opportunities offered by Europa and be prepared to discuss how you plan to take advantage of these to advance your career.
We think you need these skills to ace Telephone Sales Account Manager - Homebased
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Telephone Sales Account Manager position. Understand the key responsibilities and required skills, such as sales experience and customer service passion.
Tailor Your CV: Customise your CV to highlight relevant experience in sales and account management. Emphasise any previous roles where you sourced leads or managed client relationships, as these are crucial for this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for sales and your understanding of the logistics industry. Mention specific achievements in your sales career and how they align with the goals of Europa Worldwide Group.
Highlight Your Driving License: Since a full UK driving license is a must-have for this role, make sure to clearly state this in your application. It’s an important requirement that should not be overlooked.
How to prepare for a job interview at Europa Worldwide Group
✨Know Your Product Portfolio
Familiarise yourself with Europa's product offerings, especially in road freight. Being able to discuss specific services and how they can benefit potential clients will show your preparedness and enthusiasm for the role.
✨Demonstrate Sales Experience
Be ready to share examples from your past sales experiences, particularly in freight or logistics. Highlight your successes in sourcing leads, managing accounts, and closing deals to showcase your capability as a Sales Account Manager.
✨Show Passion for Customer Service
Express your commitment to customer satisfaction during the interview. Discuss how you have previously maintained client relationships and identified opportunities for further business, as this aligns with the responsibilities of the role.
✨Prepare Questions
Have insightful questions ready about the company culture, growth opportunities, and the specifics of the commission structure. This not only shows your interest but also helps you assess if the company is the right fit for you.
