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- Tasks: As a Maintenance Assistant, you'll ensure our property shines by handling general maintenance tasks.
- Company: Join the award-winning Eden Hotel Collection, recognised for excellence in hospitality and employee wellbeing.
- Benefits: Enjoy 31 days of leave, monthly tips, exclusive discounts, and access to health and wellness plans.
- Why this job: Be part of a supportive team that values your growth, happiness, and success in a collaborative culture.
- Qualifications: Previous maintenance experience in hotels is preferred; practical knowledge of health and safety regulations is essential.
- Other info: We celebrate diversity and encourage applications from all backgrounds, ensuring everyone’s voice is heard.
The predicted salary is between 24000 - 36000 ÂŁ per year.
We’re proud winners of the AA Small Hotel Group of the year 2024-25, rated as a Top 30 Best Place to Work in Hospitality 2024 by The Caterer, and recently crowned Best Employer at the Springboard Awards for Excellence.
As Maintenance Assistant, you will be responsible for carrying out general maintenance of the property and assisting with the upkeep of the facilities to the highest standards to deliver an excellent guest experience. You will ensure completion of the daily job list and maintenance schedules with an eye for detail and passion for fixing things. You must meet time deadlines, liaise with contractors and assist the Group Maintenance Manager with health and safety, ensuring all company, statutory and legal regulatory requirements are met at all times.
The ideal candidate will have previous maintenance experience in hotels, including electrical, plumbing and decorating. You will have practical working knowledge of all aspects of maintenance, health and safety and fire regulations. You will be a very hands-on person, self-motivated, with a very proactive approach. Qualified by experience, qualifications would be advantageous such as plumbing and electrician.
At Eden Hotel Collection, we’re proud of our award-winning approach to employee wellbeing, engagement, and recognition (with industry award wins in both 2023 and 2024!)—which means you’re joining a team that values your happiness, growth, and success every step of the way.
- Generous Time Off: 31 days of leave, increasing to 33 with service.
- Monthly Tips: Fairly shared service charge/gratuities, all paid on second paydate in the month.
- Discounts & Perks: Exclusive savings at 800+ retailers, gyms, restaurants, days out, and utilities.
- Wellbeing Centre: Access to Hello Fresh recipes, fitness videos, and financial planning tools.
- Health & Wellness Plans: Dental, vision, alternative care, and 24/7 GP access.
- Sustainable Commuting: Cycle-to-Work and Electric Vehicle Leasing options.
- Exclusive EHC Perks: Discounted stays, spa treatments, golf, and leisure at our properties.
- The Happy Hub: Our reward and recognition platform where you can send peer-to-peer cards, earn monetary rewards, be celebrated as Employee of the Month, and receive long-service vouchers.
- Genuine Wellbeing Support: We’re here to support your financial, mental, and physical wellbeing both via our supportive teams and Hospitality Action.
- Employee Comm’s: Stay connected through Eden Engage for all the latest team news.
- Grow with Eden: Develop with us through apprenticeships and leadership programs like RISE & THRIVE.
- Family-Friendly Policies: Enhanced leave and return-to-work financial support for life’s key moments.
- Everyday Essentials: Free parking, meals on duty, uniform provided and a footwear allowance.
A Culture of Collaboration and Care: We work together to create a truly inclusive workplace, where your voice matters, and real change happens:
- Your Voice Matters: Regular surveys that value your input.
- Real Action: “You said, we did”—because we listen and respond.
- Sustainability Focus: Employee champions at every hotel and HQ.
We’re proud members of the Hoteliers’ Charter, and our team is always at the heart of what we do, guided by our values of Heart, Honesty, Spirit, and Team. Our commitment to equity means we welcome talent from all backgrounds, perspectives, and experiences, and we encourage applications from all communities, including underrepresented groups, parents, people living with disabilities, and those bringing diverse perspectives. Join us to experience what it means to work for a values-led, award-winning employer.
Contact Detail:
Eden Hotel Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Assistant
✨Tip Number 1
Familiarise yourself with the specific maintenance tasks typically required in hotels, such as plumbing and electrical work. This knowledge will help you demonstrate your understanding of the role during any discussions or interviews.
✨Tip Number 2
Network with current or former employees of Eden Hotel Collection to gain insights into their work culture and expectations. This can provide you with valuable information that you can use to tailor your approach when applying.
✨Tip Number 3
Showcase your hands-on experience by preparing examples of past maintenance projects you've completed. Be ready to discuss how you approached challenges and ensured compliance with health and safety regulations.
✨Tip Number 4
Research the latest trends in hotel maintenance and sustainability practices. Being knowledgeable about these topics can set you apart and show your commitment to improving guest experiences and operational efficiency.
We think you need these skills to ace Maintenance Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant maintenance experience, particularly in hotels. Include specific skills like electrical work, plumbing, and decorating to match the job requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for maintenance and your hands-on approach. Mention any previous roles where you successfully met deadlines and maintained high standards.
Highlight Health and Safety Knowledge: Emphasise your understanding of health and safety regulations in your application. This is crucial for the role, so provide examples of how you've adhered to these standards in past positions.
Show Enthusiasm for the Company: Research Eden Hotel Collection and mention why you want to work there specifically. Highlight their commitment to employee wellbeing and how it aligns with your values.
How to prepare for a job interview at Eden Hotel Collection
✨Showcase Your Practical Skills
During the interview, be prepared to discuss your hands-on experience in maintenance. Highlight specific examples of electrical, plumbing, or decorating tasks you've successfully completed in previous roles, as this will demonstrate your practical knowledge and problem-solving abilities.
✨Understand Health and Safety Regulations
Familiarise yourself with health and safety regulations relevant to the hospitality industry. Be ready to discuss how you ensure compliance in your work, as this is crucial for the role and shows your commitment to maintaining a safe environment for guests and staff.
✨Emphasise Your Attention to Detail
The role requires a keen eye for detail. Prepare to share examples of how your attention to detail has positively impacted your previous workplaces, whether through completing maintenance tasks efficiently or enhancing the guest experience.
✨Demonstrate Your Team Spirit
Since collaboration is key in this role, be sure to express your ability to work well with others. Share experiences where you've successfully liaised with contractors or assisted team members, showcasing your proactive approach and teamwork skills.
