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For Companies At a Glance
- Tasks: Lead the evolution of operational resilience strategies and drive cultural change across the business.
- Company: Join a forward-thinking firm dedicated to enhancing operational resilience in financial services.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for professional development.
- Why this job: Be a key player in shaping resilience practices that impact the entire organisation and its culture.
- Qualifications: Expertise in operational resilience within regulated environments and strong communication skills are essential.
- Other info: Ideal for those passionate about driving strategic change and improving organisational resilience.
The predicted salary is between 54000 - 84000 £ per year.
We are seeking a strategically minded Operational Resilience Specialist to lead the next phase of our clients resilience journey — embedding, refining, and maturing their established framework. This role is critical in driving cultural change, championing continuous improvement, and ensuring operational resilience remains a sustainable, value-adding capability across the business.
Key Responsibilities
- Evolve and mature the operational resilience strategy in line with the business’s long-term goals, regulatory developments, and market best practice.
- Own the resilience continuous improvement roadmap, aligning with internal audit, risk, IT, and third-party risk to close findings and uplift practices.
- Act as a resilience thought leader, shaping the business narrative around resilience and influencing strategic decisions at senior levels.
- Ensure resilience is embedded in strategic planning, transformation programmes, outsourcing decisions, and operating model changes.
- Drive the embedding of operational resilience principles into day-to-day behaviours, business planning, and risk culture across all functions and geographies.
- Lead targeted campaigns and training to elevate understanding and ownership of resilience among senior leaders and operational teams.
- Conduct periodic maturity assessments, gap analyses and lessons learned exercises to identify and action improvement areas.
- Strengthen the effectiveness of existing processes such as impact tolerance testing, scenario exercises, and resilience metrics.
- Provide compelling insight and MI to executive stakeholders and board committees on resilience maturity, cultural embedding, and improvement outcomes.
- Serve as the key interface with internal and external stakeholders (e.g. auditors, regulators) on ongoing resilience progress.
Key Skills and Experience
- Strong expertise in operational resilience within a regulated financial services or insurance setting, with a post-implementation focus.
- Proven track record of influencing cultural change and embedding risk or resilience capabilities sustainably across business lines.
- Deep understanding of relevant European regulatory regimes (e.g. DORA, Solvency II, EIOPA) and industry standards.
- Demonstrated ability to drive strategic thinking, continuous improvement, and business engagement across complex organisational structures.
- Skilled communicator with the ability to influence, educate, and challenge constructively at all levels.
Desirable
- Background in strategy, business transformation, or operational risk with exposure to resilience themes.
- Experience in pan-European or multinational insurance environments.
- Professional qualifications such as MBCI, ISO 22301, IRM, or similar.
Senior Manager - Planning employer: MLM Search
Contact Detail:
MLM Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Manager - Planning
✨Tip Number 1
Network with professionals in the operational resilience field. Attend industry events, webinars, or workshops to connect with others who are already in similar roles. This can help you gain insights into the latest trends and practices, and may even lead to referrals.
✨Tip Number 2
Stay updated on European regulatory regimes relevant to operational resilience. Familiarise yourself with DORA, Solvency II, and EIOPA standards, as this knowledge will be crucial in discussions with stakeholders and during interviews.
✨Tip Number 3
Prepare to demonstrate your experience in driving cultural change within organisations. Think of specific examples where you've successfully influenced teams or implemented resilience strategies, as these stories will resonate well with interviewers.
✨Tip Number 4
Research StudySmarter's approach to operational resilience and align your understanding with our values and goals. Tailoring your conversation around how you can contribute to our mission will show your genuine interest in the role and the company.
We think you need these skills to ace Senior Manager - Planning
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities and skills required for the Senior Manager - Planning position. Tailor your application to highlight how your experience aligns with their needs.
Craft a Compelling CV: Your CV should clearly showcase your expertise in operational resilience, particularly within regulated financial services. Use specific examples of how you've influenced cultural change and embedded resilience capabilities in previous roles.
Write a Strong Cover Letter: In your cover letter, emphasise your strategic thinking and ability to drive continuous improvement. Mention any relevant qualifications and experiences that demonstrate your understanding of European regulatory regimes and industry standards.
Highlight Key Achievements: When detailing your experience, focus on key achievements that relate to the job description. Use metrics or specific outcomes to illustrate your impact, such as successful campaigns or improvements in resilience practices.
How to prepare for a job interview at MLM Search
✨Understand the Resilience Framework
Make sure you have a solid grasp of operational resilience frameworks, especially in regulated environments. Familiarise yourself with relevant regulations like DORA and Solvency II, as this knowledge will be crucial in demonstrating your expertise during the interview.
✨Showcase Your Strategic Thinking
Prepare examples that highlight your ability to drive strategic thinking and continuous improvement. Discuss specific instances where you've influenced cultural change or embedded resilience capabilities within an organisation, as this aligns closely with the role's requirements.
✨Communicate Effectively
As a Senior Manager, you'll need to communicate complex ideas clearly. Practice articulating your thoughts on resilience and risk management in a way that is accessible to both technical and non-technical stakeholders. This will demonstrate your ability to influence and educate at all levels.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle real-world challenges. Think about past experiences where you've conducted maturity assessments or gap analyses, and be ready to discuss how you identified improvement areas and implemented solutions.
