Director of Business Development

Business Development Director / Go-To-Market Director / Sales Leader

Location: London (Hybrid)

Employment Type: Full-Time

About the Role

Are you a commercially driven leader with a passion for driving strategic growth and building trusted client relationships?

We are looking for a Business Development Director / Go-To-Market Director / Sales Leader to lead and scale our ServiceNow sales and partnership strategy within the GBS (Global Business Services) context. This is a high-impact role for an ambitious, well-networked professional ready to shape and grow a leading digital transformation consultancy.

You will take full ownership of our go-to-market strategy, from lead generation and relationship building through to presales, deal shaping and conversion.

Key Responsibilities

• Opportunity Identification & Qualification – Identify and qualify new business opportunities aligned with our strategic vision, and target high-potential clients in the ServiceNow space.
• Sales Lifecycle Fulfilment – Lead the full sales cycle, from presales engagement through to closing, ensuring smooth handover and accountability across teams.
• Customer Data Management – Ensure the accuracy and strategic use of our CRM to support intelligent and insight-driven sales decisions.
• Alliance & Relationship Management – Own and strengthen our strategic partnership with ServiceNow, acting as the main interface with account and solution sales teams.
• Reselling & Market Channels – Drive additional revenue via new channels, including reselling, licensing, and expanding into new geographies.
• Team Leadership & Mentorship – Lead by example, coaching and developing other business development professionals as the team scales.
• Quality, Risk & Change Management – Anticipate and manage commercial and delivery risks, adapting our approach as needed for success.

What We’re Looking For

You are an entrepreneurial sales leader with strong ServiceNow ecosystem knowledge, a sharp commercial acumen, and a proven ability to build relationships that convert. You’re equally comfortable in the boardroom and on the front lines of client engagement.

Key Competencies

• Executive-level presence with the ability to challenge and advise senior stakeholders
• Deep understanding of ServiceNow sales cycles, value proposition, and partnership models
• Proven track record in deal shaping and developing commercial constructs
• Strong interpersonal skills and high emotional intelligence
• Outstanding communication and storytelling skills with a client-focused mindset
• Strategic thinker with the drive and creativity to open and grow new revenue streams
• Experienced in building and scaling high-performing sales teams

Qualifications & Experience

• Bachelor’s degree or equivalent
• 10+ years of experience in business development, sales, or GTM strategy roles
• Strong network within the ServiceNow ecosystem
• Must be able to provide strong references from previous roles

What’s on Offer

• Base Salary – Competitive base aligned to your experience
• Quarterly Bonuses – Significant performance-based earning potential
• Hybrid Working – Flexible blend of remote, office, and client-site work
• 25 Days Annual Leave – Plus UK public holidays
• Private Medical Insurance – Health coverage for peace of mind
• Life Insurance – Additional financial protection
• Enhanced Sick Pay – Supporting you through illness
• Training & Development – Invested in your continuous professional growth
• Community Volunteering Day – Time to give back

If you’re ready to drive meaningful growth and lead strategic sales in a rapidly scaling consultancy, apply now.