Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Design and implement innovative loyalty programs using Salesforce Marketing Cloud.
- Company: Join a global digital transformation partner working with top brands.
- Benefits: Enjoy a competitive salary, hybrid work, and extensive training resources.
- Why this job: Lead impactful projects in a collaborative environment focused on customer loyalty.
- Qualifications: Experience in loyalty program architecture and Salesforce technologies is essential.
- Other info: Work with diverse stakeholders and maintain DevOps pipelines.
The predicted salary is between 90000 - 95000 £ per year.
We are a global digital transformation partner working with some of the most recognised brands in the UK and beyond. Our mission is to drive meaningful change through technology—and that includes helping our clients build customer loyalty that lasts.
What this role offers you:
- Opportunities to lead innovative loyalty program solutions
- A collaborative environment with continuous learning and development
- The chance to work with diverse stakeholders on high-impact projects
About the Role
As a Salesforce Loyalty Solution Architect, your primary focus will be designing, implementing, and optimising loyalty programs using Salesforce Marketing Cloud and related platforms. You’ll play a strategic role in shaping customer engagement strategies through scalable, secure, and high-performing loyalty solutions.
Key Responsibilities
- Architect and implement loyalty program strategies within Salesforce Marketing Cloud
- Design loyalty features such as point systems, tier structures, and reward catalogues
- Ensure loyalty solutions are scalable, secure, and aligned with business goals
- Integrate loyalty programs with Salesforce (Sales Cloud, Service Cloud) and third-party platforms
- Lead solution design discussions with clients and stakeholders
- Optimise data flow, campaign execution, and user experience
- Collaborate with cross-functional teams to deliver end-to-end loyalty solutions
- Maintain DevOps pipelines using tools like Copado
- Produce high-quality technical documentation and manage project deliverables
Required Skills & Experience
- Proven experience in loyalty program architecture and implementation
- Deep understanding of Salesforce technologies (APEX, Visualforce, Lightning/LWC, Force.com)
- Salesforce Architecture certifications required
- Experience with Experience Cloud, Health Cloud, and Salesforce Industries (Vlocity/Omnistudio)
- Strong data modeling and API integration skills
- Familiarity with CI/CD practices and tools
- Excellent communication and stakeholder engagement skills
What We Offer
- Competitive salary and benefits package
- Pension, healthcare, life assurance, laptop, and phone
- Access to extensive training resources and corporate discounts
Contact Detail:
In Technology Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Loyalty Solution Architect
✨Tip Number 1
Network with professionals in the Salesforce ecosystem. Attend local meetups or online webinars focused on Salesforce technologies and loyalty solutions. This can help you connect with potential colleagues and gain insights into the latest trends in loyalty program architecture.
✨Tip Number 2
Familiarise yourself with the specific tools and platforms mentioned in the job description, such as Salesforce Marketing Cloud and DevOps tools like Copado. Having hands-on experience or relevant projects to discuss can set you apart during interviews.
✨Tip Number 3
Prepare to discuss your previous experiences in designing and implementing loyalty programs. Be ready to share specific examples of how you've optimised user experiences and integrated various platforms, as this will demonstrate your expertise and problem-solving skills.
✨Tip Number 4
Showcase your communication and stakeholder engagement skills during the interview process. Practice articulating complex technical concepts in a way that is accessible to non-technical stakeholders, as this is crucial for collaborating with diverse teams.
We think you need these skills to ace Salesforce Loyalty Solution Architect
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in loyalty program architecture and Salesforce technologies. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer loyalty solutions and your understanding of Salesforce Marketing Cloud. Mention specific projects or achievements that align with the responsibilities outlined in the job description.
Highlight Technical Skills: Clearly outline your technical skills related to Salesforce, including APEX, Visualforce, and Lightning/LWC. Provide examples of how you've used these skills in previous roles to implement successful loyalty programs.
Showcase Communication Skills: Since excellent communication is key for this role, include examples of how you've effectively engaged with stakeholders in past projects. This could be through leading discussions or collaborating with cross-functional teams.
How to prepare for a job interview at In Technology Group
✨Showcase Your Salesforce Expertise
Make sure to highlight your experience with Salesforce technologies, especially APEX, Visualforce, and Lightning. Be prepared to discuss specific projects where you've implemented loyalty programs and how you utilised these tools to achieve success.
✨Demonstrate Strategic Thinking
As a Salesforce Loyalty Solution Architect, you'll need to think strategically about customer engagement. Prepare examples of how you've designed loyalty features like point systems or tier structures, and be ready to explain the rationale behind your decisions.
✨Engage with Stakeholders
Communication is key in this role. Practice articulating complex technical concepts in a way that non-technical stakeholders can understand. Think of scenarios where you've successfully led discussions with clients and how you managed their expectations.
✨Prepare for Technical Questions
Expect to face technical questions related to data modelling, API integration, and DevOps practices. Brush up on your knowledge of CI/CD tools and be ready to discuss how you've maintained DevOps pipelines in previous roles.
