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- Tasks: Manage client relationships and enhance service delivery for top-tier clients.
- Company: Join a leading global law and professional services firm in London.
- Benefits: Enjoy a hybrid work model with flexible office hours and corporate perks.
- Why this job: Be part of a dynamic team driving growth and making an impact in the legal sector.
- Qualifications: 5+ years in CRM, with 2 years in a law firm; strong communication skills required.
- Other info: Opportunity to work with high-value accounts and collaborate on marketing initiatives.
The predicted salary is between 43200 - 72000 £ per year.
An international leader in legal, corporate, and fiduciary services is seeking an experienced Client Relationship Manager to join its growing London team. This is a fantastic opportunity to work with a world-class professional services firm supporting top-tier clients across financial services, capital markets, and investment management. The role focuses on deepening client relationships, enhancing service delivery, and driving growth across a portfolio of high-value accounts.
Key Responsibilities:
- Be the key contact for a portfolio of clients, managing all non-legal interactions.
- Strengthen long-term relationships through proactive client care and strategic support.
- Ensure compliance with KYC, regulatory, and internal governance requirements.
- Work closely with business leaders to identify cross-selling and growth opportunities.
- Support billing, portal access, and other operational processes.
- Collaborate on seasonal campaigns and marketing initiatives.
Requirements:
- 5+ years’ experience in CRM - with at least 2 years of that in a law firm - essential.
- Strong communication and relationship-building skills.
- Degree-qualified with a solid understanding of corporate or financial services sectors.
Location: London | Hybrid (50% in-office)
If you’re ready to take the next step in your relationship management career with a truly global firm, get in touch to learn more.
Contact Detail:
Recruiters.ie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship Manager | Legal Services
✨Tip Number 1
Network with professionals in the legal and corporate sectors. Attend industry events, webinars, or local meetups to connect with potential colleagues and clients. Building relationships in these circles can give you insights into the role and help you stand out.
✨Tip Number 2
Familiarise yourself with the latest trends in client relationship management within the legal services sector. Understanding current challenges and opportunities can help you demonstrate your knowledge during interviews and discussions.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships in the past. Highlight your experience in enhancing service delivery and driving growth, as these are key aspects of the role.
✨Tip Number 4
Research the firm thoroughly before your interview. Understand their client base, services offered, and recent news. This will not only show your interest but also allow you to tailor your responses to align with their goals and values.
We think you need these skills to ace Client Relationship Manager | Legal Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in client relationship management, particularly within legal or professional services. Emphasise your communication skills and any relevant achievements that demonstrate your ability to deepen client relationships.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the requirements of the Client Relationship Manager role. Discuss your experience in managing high-value accounts and how you have successfully supported clients in previous positions.
Showcase Relevant Experience: In your application, clearly outline your 5+ years of CRM experience, with at least 2 years in a law firm. Provide examples of how you've enhanced service delivery and driven growth in past roles.
Highlight Compliance Knowledge: Since compliance with KYC and regulatory requirements is crucial for this role, mention any relevant training or experience you have in these areas. This will show that you understand the importance of governance in client interactions.
How to prepare for a job interview at Recruiters.ie
✨Showcase Your Relationship Management Skills
Be prepared to discuss specific examples of how you've successfully managed client relationships in the past. Highlight your ability to strengthen long-term partnerships and provide proactive support, as this is crucial for the role.
✨Understand the Legal Sector
Since the position requires experience in a law firm, brush up on legal terminology and current trends in the legal services industry. Demonstrating your knowledge will show that you're serious about the role and understand the unique challenges faced by clients in this sector.
✨Prepare for Compliance Questions
Given the emphasis on KYC and regulatory compliance, be ready to discuss your experience with these processes. Prepare to explain how you ensure compliance in your previous roles and how you would approach it in this new position.
✨Demonstrate Strategic Thinking
The role involves identifying cross-selling and growth opportunities, so think of examples where you've successfully contributed to business growth. Be ready to share your strategic approach to enhancing service delivery and driving results for high-value accounts.
