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For Companies At a Glance
- Tasks: Manage client relationships and enhance service delivery for top-tier clients.
- Company: Join a leading global law and professional services firm in London.
- Benefits: Enjoy a hybrid work model with flexible office hours and corporate perks.
- Why this job: Be part of a dynamic team driving growth and making an impact in the legal sector.
- Qualifications: 5+ years in CRM, with 2 years in a law firm; strong communication skills required.
- Other info: Opportunity to collaborate on marketing initiatives and support high-value accounts.
The predicted salary is between 43200 - 72000 £ per year.
An international leader in legal, corporate, and fiduciary services is seeking an experienced Client Relationship Manager to join its growing London team. This is a fantastic opportunity to work with a world-class professional services firm supporting top-tier clients across financial services, capital markets, and investment management. The role focuses on deepening client relationships, enhancing service delivery, and driving growth across a portfolio of high-value accounts.
Key Responsibilities:
- Be the key contact for a portfolio of clients, managing all non-legal interactions.
- Strengthen long-term relationships through proactive client care and strategic support.
- Ensure compliance with KYC, regulatory, and internal governance requirements.
- Work closely with business leaders to identify cross-selling and growth opportunities.
- Support billing, portal access, and other operational processes.
- Collaborate on seasonal campaigns and marketing initiatives.
Requirements:
- 5+ years’ experience in CRM - with at least 2 years of that in a law firm - essential.
- Strong communication and relationship-building skills.
- Degree-qualified with a solid understanding of corporate or financial services sectors.
Location: London | Hybrid (50% in-office)
If you’re ready to take the next step in your relationship management career with a truly global firm, get in touch to learn more.
Client Relationship Manager | Legal Services employer: Recruiters.ie
Contact Detail:
Recruiters.ie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship Manager | Legal Services
✨Tip Number 1
Familiarise yourself with the legal services sector, especially focusing on corporate and financial services. Understanding the nuances of these industries will help you engage more effectively with potential clients and demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the legal and professional services fields. Attend industry events or webinars to connect with current Client Relationship Managers and learn about their experiences. This can provide valuable insights and may even lead to referrals.
✨Tip Number 3
Prepare to discuss specific strategies for deepening client relationships and enhancing service delivery. Think of examples from your past experience where you've successfully managed client accounts and driven growth, as this will showcase your capability in the role.
✨Tip Number 4
Stay updated on compliance and regulatory requirements relevant to the legal sector. Being knowledgeable about KYC and governance will not only impress during interviews but also show that you are proactive and ready to handle the responsibilities of the role.
We think you need these skills to ace Client Relationship Manager | Legal Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in client relationship management, especially within legal or professional services. Emphasise your achievements in strengthening client relationships and driving growth.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the legal services sector and your ability to manage high-value accounts. Mention specific examples of how you've enhanced service delivery and supported clients in previous roles.
Highlight Relevant Experience: In your application, clearly outline your 5+ years of CRM experience, focusing on the 2 years spent in a law firm. Detail your communication skills and any relevant qualifications that align with the job requirements.
Showcase Your Soft Skills: Since the role requires strong relationship-building skills, include examples of how you've successfully managed client interactions and collaborated with business leaders to identify growth opportunities.
How to prepare for a job interview at Recruiters.ie
✨Showcase Your Relationship-Building Skills
As a Client Relationship Manager, your ability to build and maintain relationships is crucial. Prepare examples of how you've successfully managed client interactions in the past, particularly in a legal or professional services context.
✨Understand the Legal Sector
Demonstrating a solid understanding of the legal industry will set you apart. Brush up on current trends, challenges, and regulations within the sector, especially those relevant to financial services and corporate law.
✨Prepare for KYC and Compliance Questions
Since compliance is a key part of the role, be ready to discuss your experience with Know Your Customer (KYC) processes and other regulatory requirements. Highlight any specific instances where you ensured compliance in your previous roles.
✨Discuss Cross-Selling Strategies
The role involves identifying growth opportunities, so think about how you've successfully cross-sold services in the past. Be prepared to share strategies that worked for you and how they benefited your clients.
