Senior Field Service Technician

Senior Field Service Technician

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Locate water leaks and assist in training personnel on leak detection methods.
  • Company: Join the Massachusetts Water Resources Authority, a leader in water management.
  • Benefits: Enjoy competitive benefits, including potential remote work options and professional development opportunities.
  • Why this job: Make a real impact in your community while gaining hands-on experience in a vital industry.
  • Qualifications: High school diploma required; prefer an Associate's degree in civil engineering or related field.
  • Other info: Must be able to lift heavy equipment and work outdoors in various weather conditions.

The predicted salary is between 28800 - 43200 £ per year.

BASIC PURPOSE: Locates water leaks in MWRA Distribution System and for MWRA communities. Locates and marks out the location of MWRA water mains. Performs flow tests for meter testing. Assists in training personnel of MWRA communities in methods of leak detection.

SUPERVISION RECEIVED: Works under the general supervision of the Supervisor, Inspection.

SUPERVISION EXERCISED: None.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Performs leak detection of MWRA Distribution System through use of leak correlator, leak correlate and sonic leak apparatus and other leak detection equipment.
  • Opens manholes and valve boxes in the MWRA Distribution System to inspect for deficiencies.
  • Connects and collects data from pressure recorders and gauges.
  • Operates hydrants, manual air valves, and corporation stops as necessary to connect pressure recorders and gauges.
  • Marks leak locations and assists contract and community repair crews in pinpointing leaks.
  • Prepares a variety of written reports for MWRA and MWRA communities including survey, progress and leak site reports.
  • Collects field data from in-house valve replacements and leak sites including sketches with distance ties to newly installed equipment and leaks.
  • Conducts and inspects pitot-type flow tests for meter-checking programs and inspects emergency connections and bypasses.
  • Installs hydraulic monitoring instrumentation equipment (i.e. pressure transmitters, etc.).
  • Downloads and prepares data for presentations.
  • Assists in training workers employed by MWRA communities in leak detection methods.
  • Enters labor and equipment maintenance data into computer maintenance management software (MAXIMO).
  • Locates and marks out the location of MWRA water mains.

SECONDARY DUTIES: Performs related duties as required.

MINIMUM QUALIFICATIONS:

  • Education and Experience: Basic reading, writing, mathematical and oral communication skills as normally attained through a high school education or equivalent required; Associate's degree in civil engineering or related field preferred; and at least two (2) years of waterworks or underground utility construction experience preferably in water distribution systems; or any equivalent combination of education and experience.

Necessary Knowledge, Skills and Abilities:

  • Ability to read and interpret plans, maps, and drawings.
  • Working knowledge of personal computers, mobile devices, Microsoft Office, and Adobe Acrobat pdf editing.
  • Ability to perform simple mathematical calculations and write accurate reports.
  • Knowledge of general pipeline construction.
  • Excellent interpersonal, oral and written communication skills.

SPECIAL REQUIREMENTS:

  • A valid Class D Motor Vehicle Operators License.
  • Water Treatment Operator Grade 1 License or Water Distribution Operator Grade 1 License, or ability to obtain within 1 year.

TOOLS AND EQUIPMENT USED: Motor vehicle, metal detector, pipe locator, ground microphone, leak correlator, sonic leak detection equipment, and power and hand tools.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls and reach with hands and arms. The employee frequently is required to stoop, kneel, crouch, crawl, stand, walk, talk or hear, sit, climb, or balance. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance and peripheral vision, depth perception, and the ability to adjust focus. Specific hearing abilities required by this job include being able to distinguish between varying tones and frequencies.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee regularly works in outside weather conditions. The employee regularly works near moving mechanical parts and is occasionally exposed to wet and/or humid conditions and vibration. The employee occasionally works in precarious places and is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock. The noise level in the work environment is very loud in field settings, and moderately loud at other work locations.

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Contact Detail:

Massachusetts Water Resources Authority Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Field Service Technician

✨Tip Number 1

Familiarise yourself with the specific leak detection equipment mentioned in the job description, such as leak correlators and sonic leak detection devices. Having hands-on experience or knowledge about these tools can set you apart during interviews.

✨Tip Number 2

Network with professionals in the waterworks or underground utility construction field. Attend industry events or join relevant online forums to connect with others who may provide insights or even referrals for the Senior Field Service Technician role.

✨Tip Number 3

Brush up on your report writing skills, as preparing various reports is a key responsibility. Practice summarising technical information clearly and concisely, which will demonstrate your ability to communicate effectively in the role.

✨Tip Number 4

Make sure you understand the importance of safety protocols in outdoor work environments. Being knowledgeable about safety measures and demonstrating a commitment to workplace safety can make a strong impression on potential employers.

We think you need these skills to ace Senior Field Service Technician

Leak Detection Techniques
Knowledge of Water Distribution Systems
Ability to Read and Interpret Plans and Maps
Data Collection and Reporting
Use of Leak Detection Equipment
Mathematical Calculation Skills
Proficiency in Microsoft Office and Adobe Acrobat
Interpersonal Communication Skills
Training and Mentoring Skills
Familiarity with Computer Maintenance Management Software (MAXIMO)
Physical Stamina and Strength
Problem-Solving Skills
Attention to Detail
Valid Class D Motor Vehicle Operators License
Water Treatment or Distribution Operator License (or ability to obtain)

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in waterworks or underground utility construction. Emphasise any specific skills related to leak detection and the use of relevant equipment.

Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your understanding of the essential duties and how your background aligns with them, particularly your experience with leak detection methods.

Highlight Technical Skills: Clearly outline your technical skills, especially your proficiency with tools and software mentioned in the job description, such as Microsoft Office and MAXIMO. This will demonstrate your readiness for the role.

Prepare for Written Assessments: If the application process includes written assessments, practice writing clear and concise reports. This is crucial as the role involves preparing various written reports for MWRA and communities.

How to prepare for a job interview at Massachusetts Water Resources Authority

✨Know Your Equipment

Familiarise yourself with the specific tools and equipment mentioned in the job description, such as leak correlators and sonic leak detection equipment. Being able to discuss your experience with these tools will demonstrate your technical knowledge and readiness for the role.

✨Showcase Your Problem-Solving Skills

Prepare examples of how you've successfully located leaks or resolved issues in previous roles. Highlighting your problem-solving abilities will show that you can handle the challenges of the position effectively.

✨Understand the Community Impact

Research the MWRA and its communities to understand the importance of water distribution systems. Being able to articulate how your work contributes to the community will reflect your commitment and understanding of the role's significance.

✨Prepare for Technical Questions

Expect questions related to pipeline construction, flow tests, and data collection methods. Brush up on your technical knowledge and be ready to explain your processes clearly, as this will showcase your expertise in the field.

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