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- Tasks: Serve drinks and food, create memorable experiences for customers, and maintain a clean bar.
- Company: Join Hungry Horse, a vibrant pub chain that brings people together over great food and drinks.
- Benefits: Enjoy competitive pay, discounts on food and drinks, and access to mental health support.
- Why this job: Be part of a fun, inclusive team while developing your skills in a lively environment.
- Qualifications: A positive attitude, willingness to learn, and a passion for excellent customer service.
- Other info: Opportunities for career growth and the chance to earn bonuses for referring friends.
Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a quarterly pool tournament - there’s always something going on. Beyond our delicious food and drink, we also love to serve up community spirit by getting behind the causes that matter most to our customers.
As Bar & Waiting Staff, you’ll be key to creating unforgettable moments for customers, whether you’re pouring a pint or recommending the perfect drink to a customer after a long day, you’ll keep the good times flowing. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.
QualificationsAs a member of our Bar & Waiting Staff, you will:
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Be the insider behind the bar, offering recommendations to customers.
- Prepare and present drinks that meet specifications and customer expectations.
- Assist in greeting, serving food and looking after our customers whilst they dine with us.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
- Willingness to learn and expand your skills.
- Have a great eye for detail, making sure every pint is poured to perfection.
- A passion for giving great service and making sure every customer receives a warm welcome.
- A positive can-do attitude and be a real team player.
We’re all about rewarding our team’s hard work, that’s why:
- You’ll receive a competitive salary, pension contribution as well as the chance to further your career across our well-known brands.
- Discount of 33% for you and 15% for your loved ones on all of our brands.
- Free employee assistance program - mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels.
- Refer a friend - earn up to £1,500 for referring them when they are placed!
- Wagestream - access your wage before payday for when life happens.
- Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more.
FOH staff employer: MyJobHelper
Contact Detail:
MyJobHelper Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH staff
✨Tip Number 1
Familiarise yourself with the menu and drink offerings at Hungry Horse. Knowing the ins and outs of what you’ll be serving will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Showcase your customer service skills by sharing specific examples from previous roles. Highlight moments where you went above and beyond to create a memorable experience for customers, as this aligns perfectly with what Hungry Horse values.
✨Tip Number 3
Demonstrate your teamwork abilities by discussing how you’ve collaborated with colleagues in fast-paced environments. Hungry Horse is all about inclusivity and fun, so showing that you can thrive in a team setting will work in your favour.
✨Tip Number 4
Research the community initiatives that Hungry Horse supports. Being able to discuss these during your conversation will show that you’re not just interested in the job, but also in being part of the community spirit they promote.
We think you need these skills to ace FOH staff
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand what Hungry Horse is looking for in their FOH staff. Pay attention to the key responsibilities and qualifications, as these will guide your application.
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or hospitality. Use specific examples that demonstrate your ability to provide a memorable experience for customers, as this is crucial for the role.
Craft a Personal Cover Letter: Write a cover letter that reflects your passion for the hospitality industry and your enthusiasm for working at Hungry Horse. Mention how your skills align with their values, such as teamwork and community spirit.
Proofread Your Application: Before submitting, double-check your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail, which is important for the role of Bar & Waiting Staff.
How to prepare for a job interview at MyJobHelper
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share examples of how you've gone above and beyond to create memorable experiences for customers in previous roles.
✨Demonstrate Team Spirit
Since you'll be part of a fun and inclusive team, highlight your ability to work well with others. Discuss any past experiences where teamwork led to success, and emphasise your positive attitude and willingness to support your colleagues.
✨Know the Menu Inside Out
Familiarise yourself with the drinks and food offerings at Hungry Horse before the interview. Being able to recommend items or discuss popular choices shows that you're proactive and genuinely interested in the role.
✨Prepare for Situational Questions
Expect questions about how you would handle specific situations, such as dealing with difficult customers or managing busy periods. Think of examples from your past experiences that demonstrate your problem-solving skills and ability to stay calm under pressure.
