Telephone Sales

Telephone Sales

Aberdeen Full-Time 28800 - 48000 Β£ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Engage with customers, upsell products, and manage orders via email and phone.
  • Company: Join a well-established company experiencing exciting local and international growth.
  • Benefits: Enjoy a competitive salary, hybrid work options, and attractive staff perks.
  • Why this job: Be part of a dynamic team that values customer interaction and sales growth.
  • Qualifications: Minimum 2 years in internal sales or a relevant role with strong customer engagement skills.
  • Other info: Submit your CV for immediate review and kickstart your career!

The predicted salary is between 28800 - 48000 Β£ per year.

Engage Talent Partners are working with our client to recruit for an Internal Salesperson based in Aberdeen. This is an exciting opportunity to join a well-established company experiencing significant local and international growth. You will be responsible for interacting with customers and upselling to increase sales.

Responsibilities include:

  • Receive orders through e-mail and telephone, verify and enter products, explain stock-outs and expected delivery dates.
  • Own, qualify and develop opportunities passed from external sales, marketing and accounts.
  • Review and manage open orders and take action including those that may be at risk of not meeting promised delivery dates.
  • Report competitive pricing and customer feedback to management.

Applicants will have a minimum of 2 years’ experience in Internal sales or a relevant role and be well versed in dealing with customers, and upselling. The role offers the successful candidate a competitive salary package, hybrid options and attractive staff benefits. Please submit your CV for immediate review.

Telephone Sales employer: Engage Talent Partners

Join a dynamic team in Aberdeen where your contributions will be valued and rewarded. Our client offers a supportive work culture that prioritises employee growth, with opportunities for professional development and a competitive salary package. Enjoy the flexibility of hybrid working options and attractive staff benefits while being part of a company that is thriving both locally and internationally.
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Contact Detail:

Engage Talent Partners Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Telephone Sales

✨Tip Number 1

Familiarise yourself with the company and its products. Understanding what they offer will help you engage customers more effectively and demonstrate your enthusiasm for the role during any conversations.

✨Tip Number 2

Practice your telephone communication skills. Since this role heavily relies on phone interactions, being articulate and confident over the phone can set you apart from other candidates.

✨Tip Number 3

Prepare to discuss your previous sales experiences in detail. Be ready to share specific examples of how you've successfully upsold products or managed customer relationships in past roles.

✨Tip Number 4

Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.

We think you need these skills to ace Telephone Sales

Sales Techniques
Customer Relationship Management
Upselling Skills
Order Management
Effective Communication
Problem-Solving Skills
Time Management
Attention to Detail
Negotiation Skills
Market Awareness
Data Entry Accuracy
Customer Feedback Analysis
Adaptability
Team Collaboration

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights your relevant experience in internal sales and customer interaction. Use specific examples of how you've successfully upsold products or managed customer relationships.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your 2+ years of experience in internal sales and how it aligns with the responsibilities outlined in the job description.

Highlight Key Skills: In your application, emphasise skills such as communication, problem-solving, and your ability to manage orders effectively. These are crucial for the role and should be evident in your CV and cover letter.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Engage Talent Partners

✨Know Your Product Inside Out

Before the interview, make sure you understand the products and services offered by the company. Be prepared to discuss how you would upsell these products based on customer needs.

✨Demonstrate Your Sales Experience

Highlight your previous experience in internal sales during the interview. Share specific examples of how you've successfully engaged customers and increased sales in past roles.

✨Prepare for Customer Scenarios

Think about potential customer interactions you might face in this role. Prepare responses for common scenarios, such as handling stock-outs or managing open orders, to show your problem-solving skills.

✨Show Enthusiasm for Growth

Express your excitement about joining a company that is experiencing significant growth. Discuss how you can contribute to this growth through your sales strategies and customer engagement.

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