Sales & Customer Service Associate

Overview Where Better Careers Begin! Massage Envy Birmingham, located at 34256 Woodward Ave., Birmingham, MI 48009. Do you have a passion for helping others? At the Massage Envy Birmingham franchise, we support and inspire you to be your best while working together to help clients feel their best. We are committed to delivering an excellent experience and growing our member base to assist more people on their wellness journey. Perks & Pay: Employee Assistance Program Competitive base pay per hour plus bonuses and commissions Employee referral bonus program A flexible schedule for a better work/life balance In-depth product and service training A free massage, skincare, or stretch service hour three times a year 45% off all products Qualified Candidates: Have a high school diploma (or equivalent) Previous retail or sales experience (preferred) Are critical thinkers with excellent math and computer skills and the ability to multitask Have great people skills and can establish positive relationships with guests Support total body care with a general knowledge of massage and skin care services Day-to-Day Responsibilities: Provide outstanding customer service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions Help grow and retain a client base both in-person and through phone/email outreach Culture & Support: Trained leadership invested in YOUR success Award programs (like Sales Associate of the Year) A caring community that celebrates individuality and shares knowledge If you’re ready to join a growing community with experienced professionals who share your passion, we can’t wait to meet you! *ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all posted positions. Benefits and compensation are set by each franchisee and vary by location. #J-18808-Ljbffr