At a Glance
- Tasks: Design and manage bespoke luxury travel experiences for ultra-high-net-worth clients.
- Company: Join a leading luxury travel firm in West London, catering to elite clientele.
- Benefits: Enjoy competitive pay, flexible working hours, and exclusive industry perks.
- Why this job: Be part of a dynamic team creating unforgettable experiences for VIPs and high-profile clients.
- Qualifications: 5+ years in luxury travel or high-end hospitality; strong communication and logistical skills required.
- Other info: Fluency in English is essential; additional languages are a plus.
The predicted salary is between 48000 - 84000 £ per year.
Role Overview: One of our clients are looking for a highly polished, service-focused Luxury Travel & Experience Manager to design and manage bespoke travel programmes and curated lifestyle experiences for ultra-high-net-worth (UHNW) individuals, VIPs, and corporate clients. The ideal candidate has a deep understanding of luxury travel, high-touch service, and logistical excellence, with an instinctive grasp of client expectations at the top end of the market. You will work closely with the events and operations teams to deliver seamless global experiences, ensuring every detail exceeds expectations, from initial itinerary design to on-the-ground execution.
Key Responsibilities:
- Bespoke Itinerary Design: Craft end-to-end, highly tailored travel experiences across global destinations, incorporating luxury accommodations, exclusive access, fine dining, and cultural or lifestyle activities.
- Client Liaison: Serve as the primary point of contact for UHNW individuals, private clients, and corporate groups, ensuring an exceptional and responsive guest experience at every stage.
- Supplier & Partner Management: Build and manage strong relationships with high-end hotels, concierge providers, DMCs, private aviation, transport, and lifestyle partners worldwide.
- Travel Logistics Coordination: Manage all aspects of travel planning including flights, transfers, visas, insurance, and ground support with military precision.
- Onsite Presence & Execution: Oversee delivery on the ground during key experiences and event weekends, ensuring guest comfort, satisfaction, and immediate problem-solving.
- Budget & Quotation Management: Prepare detailed proposals and quotes; manage budgets for travel elements and reconcile costs post-travel.
- Curation & Innovation: Constantly seek new experiences, hidden gems, and innovative travel ideas that align with client interests and brand positioning.
Required Experience & Qualifications:
- 5+ years in luxury travel, lifestyle management, concierge, or high-end hospitality.
- Proven track record working with UHNW clients, VIPs, or luxury brands.
- Deep understanding of global destinations, high-end properties, and premium service standards.
- Excellent supplier network and industry relationships across the luxury travel and lifestyle sector.
- Strong logistical and itinerary planning skills with a flair for the exceptional.
- Outstanding communication and relationship-building abilities.
- Highly detail-oriented with a service-first mindset.
- Experience managing and coordinating international travel arrangements.
- Comfortable working across multiple time zones and able to travel frequently.
- Flexible, discreet, and confident under pressure.
- Proficient in travel booking systems, itinerary tools, and Microsoft Office Suite.
- Fluency in English required; additional languages are highly desirable (e.g., French, Italian, Spanish, Arabic).
*Due to the high volume of applicants, we will only be able to get back to the candidates with relevant experiences*
Luxury Travel and Experience Manager employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Travel and Experience Manager
✨Tip Number 1
Network with professionals in the luxury travel sector. Attend industry events, join relevant online forums, and connect with people on LinkedIn who are already working in similar roles. This can help you gain insights into the industry and potentially lead to referrals.
✨Tip Number 2
Showcase your experience with UHNW clients by sharing specific examples of how you've exceeded their expectations in previous roles. Highlight any unique travel experiences you've curated that demonstrate your understanding of luxury service.
✨Tip Number 3
Familiarise yourself with the latest trends in luxury travel and lifestyle management. Being knowledgeable about emerging destinations, exclusive experiences, and high-end services will set you apart during interviews.
✨Tip Number 4
Prepare to discuss your logistical planning skills in detail. Be ready to explain how you manage complex travel arrangements and ensure seamless execution, as this is crucial for the role of a Luxury Travel and Experience Manager.
We think you need these skills to ace Luxury Travel and Experience Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in luxury travel and lifestyle management. Focus on specific achievements that demonstrate your ability to manage bespoke travel programmes and cater to UHNW clients.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury travel and your understanding of client expectations. Use specific examples from your past experiences to illustrate how you have exceeded client expectations in similar roles.
Highlight Relevant Skills: Emphasise your logistical planning skills, supplier management experience, and communication abilities. Mention any proficiency in travel booking systems and your fluency in additional languages, as these are highly desirable for the role.
Showcase Your Network: If you have established relationships with high-end hotels, concierge services, or other luxury service providers, make sure to mention these in your application. This can set you apart from other candidates and demonstrate your industry connections.
How to prepare for a job interview at JR United Kingdom
✨Showcase Your Luxury Travel Knowledge
Make sure to demonstrate your deep understanding of luxury travel during the interview. Be prepared to discuss high-end properties, exclusive experiences, and your personal insights into what makes a travel experience exceptional for UHNW clients.
✨Highlight Your Client Management Skills
Since you'll be the primary point of contact for clients, it's crucial to showcase your relationship-building abilities. Share examples of how you've successfully managed client expectations and delivered outstanding service in previous roles.
✨Prepare for Logistical Questions
Expect questions about your logistical planning skills. Be ready to discuss how you coordinate complex travel arrangements, manage budgets, and ensure seamless execution of travel itineraries, especially under pressure.
✨Demonstrate Cultural Awareness
Given the global nature of the role, show your cultural awareness and adaptability. Discuss any international experiences you've had and how they have shaped your approach to curating bespoke travel experiences for diverse clients.