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For Companies At a Glance
- Tasks: Manage customer inquiries, invoices, and assist in sales meetings.
- Company: Join Mix & Blend Catering, a vibrant catering business since 2014.
- Benefits: Enjoy remote work, flexible hours, and discounts on catering services.
- Why this job: Be part of a dynamic team, enhance your skills, and make an impact in the food industry.
- Qualifications: Experience in sales administration and advanced Microsoft Excel skills required.
- Other info: Part-time role with potential for growth; must have your own laptop.
Mix & Blend Catering is a growing corporate and events food catering business founded in 2014. We need a dedicated experienced Sales Administrator to manage the day-to-day practice on which the business relies. This role will vary from being the first point of contact for all enquiries, general management, and sales meetings with the marketing manager. The role requires an excellent level of customer service, an organised individual with a great eye for detail who can raise invoices.
The Role
- Handle all incoming calls and emails.
- Handle customer and supplier communication in a prompt and timely fashion.
- Create/amend/send invoices.
- Manage catering order calendar.
- Manage delivery driver dispatch information.
- Manage the Director's calendar and workload.
- Manage client Excel sheets and invoices.
- Review current processes and systems to organise and simplify where possible, improving efficiency.
- Review and update company procedure and policy documents.
- Excel reports and data entry.
- Monitor and upload content to the website.
- Attend sales meetings with new and existing clients.
- Create and upload content for social media, website, and newsletters.
- B2B Calls.
The Person
The suitable candidate will have previous experience of working in a Sales Administration role. Desirable experience in the food industry (i.e., catering) is not essential. You must be organised, reliable, and have an excellent customer service approach when dealing with customers and high-end clients and suppliers, with a good sense of humour, and always professional. You will also need qualifications in the following:
- Level 2 - 3 qualification in MS Word, One Drive, SharePoint, and Outlook plus knowledge of Access.
- Advanced level in Microsoft Excel.
- Good understanding of working with websites WIX and WordPress.
- Experience in creating reports to show company performance and client accounts.
- Honesty, discretion, and a self-starting attitude.
- Experience in office accounting and expenses.
- Marketing - Social media, website, and cold calling.
Hours: 3 days a week (4 hours per day) initially, increasing to 4 days per week. 6 months probation is required. 10am - 2pm Tues, Wed, and Thurs. Must be able to be flexible.
Employment Status: Able to supply your own Windows laptop with MS Office, internet, and unlimited telephone landline connection. We will provide a landline phone with an answering machine to take and make calls. Expenses will be by agreement for travel.
Location: Remote Working (Would prefer candidate to live in London as you will be required to attend sales meetings with clients).
Part-time hours: 16 per week.
Job Types: Part-time, Temp – Permanent.
Salary: £14.00ph.
Additional pay: Discount on Catering, Commission of any new orders you submit, Opportunity to work at events.
Benefits: Work from home, but will have to attend meetings at client offices in Central London and surrounding areas.
Schedule: ~ Tues, Wed, and Thurs – 10am – 2pm.
Ability to commute: To meet once a month for 1:1 Attend Sales / Follow up meetings with new and existing clients B2B Lead Generation sales meeting.
Education: ~ A-Level or equivalent (Preferred).
Experience: Personal Assistant: 2yrs (Preferred), Microsoft Excel Advance: 2 years (Essential), Microsoft Office: 2 years (Essential), Office Management: 2 years (Preferred), Administrative: 2 years (Essential), Procedure and Policy Writing: 1yr (Desirable).
Reference ID: MBCPA1
Contact Detail:
Mix & Blend Catering Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and Marketing Administrator (Hybrid Remote)
✨Tip Number 1
Familiarise yourself with the catering industry, even if you don't have direct experience. Understanding the nuances of food service and client expectations can give you an edge in interviews.
✨Tip Number 2
Brush up on your Microsoft Excel skills, especially advanced functions. Being able to demonstrate your proficiency in creating reports and managing data will be crucial for this role.
✨Tip Number 3
Prepare to discuss your customer service experiences in detail. Think of specific examples where you've gone above and beyond for clients, as this role heavily relies on excellent customer interactions.
✨Tip Number 4
Showcase your organisational skills by preparing a mock calendar or invoicing system. This practical demonstration can highlight your ability to manage multiple tasks effectively during the interview.
We think you need these skills to ace Sales and Marketing Administrator (Hybrid Remote)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales administration and customer service. Emphasise any previous roles where you managed communications, invoicing, or worked in a similar industry.
Craft a Compelling Cover Letter: Write a cover letter that showcases your organisational skills and attention to detail. Mention specific examples of how you've improved processes in past roles and your ability to handle customer inquiries effectively.
Highlight Technical Skills: Since the role requires proficiency in Microsoft Office, especially Excel, and familiarity with website management tools like WIX and WordPress, be sure to list these skills prominently in your application.
Showcase Your Customer Service Approach: In your application, provide examples of how you've delivered excellent customer service in previous positions. This could include handling difficult situations or going above and beyond for clients.
How to prepare for a job interview at Mix & Blend Catering
✨Showcase Your Customer Service Skills
As the role requires excellent customer service, be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past. Highlight your ability to maintain professionalism and a good sense of humour, even under pressure.
✨Demonstrate Organisational Abilities
Since the position involves managing various tasks like invoicing and calendar management, discuss your organisational strategies. You could mention tools or methods you use to stay organised, such as digital calendars or task management apps.
✨Familiarise Yourself with Relevant Software
Make sure you're comfortable discussing your experience with Microsoft Office, especially Excel, as well as any knowledge of WIX and WordPress. Be ready to explain how you've used these tools in previous roles to improve efficiency or manage data.
✨Prepare for B2B Sales Conversations
Since you'll be attending sales meetings and making B2B calls, practice articulating your approach to sales. Think about how you would engage potential clients and what strategies you would use to generate leads or follow up on inquiries.
