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For Companies At a Glance
- Tasks: Manage and improve Microsoft Dynamics 365 systems, providing user support and configuration.
- Company: Join The Felix Project, London's largest food redistribution charity fighting food waste and hunger.
- Benefits: Enjoy a hybrid work model with 4 days remote and flexible hours.
- Why this job: Make a real impact while developing your skills in a supportive, inclusive environment.
- Qualifications: Experience with Dynamics 365 or Microsoft 365; strong problem-solving and communication skills required.
- Other info: No coding needed; just a passion for improving systems and helping others.
The predicted salary is between 30000 - 42000 £ per year.
Contract: Permanent, full-time (37.5 hrs/week, Mon–Fri, 9am–5.30pm)
Location: Hybrid – 4 days working from home and 1 day per week at one of our London sites (Deptford, Enfield, Poplar, Park Royal/Acton, Western International Market, Greenford, or Canary Wharf)
Reporting to: Senior Systems Administrator
Right to Work: Required in the UK
About The Felix Project
The Felix Project is London’s largest food redistribution charity, rescuing surplus food and delivering it to over 1,200 community organisations to fight food waste and hunger.
Role Overview
We are seeking a confident Microsoft Dynamics 365 System Administrator to help manage, maintain, and improve our core systems. This is not a developer role – the majority of changes are made using Dynamics’ built-in wizards, configuration tools, and drag-and-drop features. This role is perfect for someone with strong system admin experience, a good understanding of business processes, and the ability to translate needs into system updates using standard Dynamics functionality. You’ll work closely with colleagues across the charity, support user queries, and help shape more efficient ways of working.
Key Responsibilities
- Provide first-line support for all Dynamics 365 users
- Use Dynamics configuration tools (no coding required) to set up forms, views, dashboards, and workflows
- Log, triage, and resolve user tickets using our DevOps tracking system
- Test and support new features and bug fixes before they go live
- Help with user setup, licensing, and security role management
- Maintain clean, accurate data and deduplicate records where needed
- Assist with reporting improvements via Dataverse and Power BI
- Train staff on Dynamics features and support day-to-day queries
- Work with internal teams and limited external support partners
Ideal Candidate
- Experienced Dynamics 365 or Microsoft 365 super user, administrator, or analyst
- Confident with non-code system configuration and user support
- Detail-oriented with good problem-solving and communication skills
- Comfortable translating business requirements into system changes
- Keen to learn and improve systems that help us maximise impact
Our Values
- We solve it differently – Creative and solutions-driven
- We make it happen – Committed and accountable
- We do it together – Inclusive and collaborative
- We do it with heart – Caring for each other and our communities
Equity, Diversity, Inclusion & Belonging
We welcome applicants from all backgrounds and are committed to creating an inclusive environment where everyone feels valued and respected.
Microsoft Dynamics Consultant employer: Widen the Net Limited
Contact Detail:
Widen the Net Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Microsoft Dynamics Consultant
✨Tip Number 1
Familiarise yourself with Microsoft Dynamics 365 features and functionalities. Since this role focuses on configuration rather than coding, understanding how to use the built-in tools effectively will give you a significant advantage during the interview.
✨Tip Number 2
Brush up on your problem-solving skills. Be prepared to discuss specific examples of how you've resolved user issues or improved system processes in previous roles, as this will demonstrate your ability to support Dynamics 365 users effectively.
✨Tip Number 3
Showcase your communication skills. Since you'll be working closely with various teams, being able to articulate technical concepts in a way that non-technical colleagues can understand is crucial. Practice explaining complex ideas simply.
✨Tip Number 4
Research The Felix Project and its mission. Understanding their values and how they operate will help you align your answers with their goals during the interview, showing that you're not just a fit for the role but also for the organisation's culture.
We think you need these skills to ace Microsoft Dynamics Consultant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Microsoft Dynamics Consultant position. Familiarise yourself with Dynamics 365 functionalities and how they relate to the role.
Tailor Your CV: Customise your CV to highlight relevant experience in system administration, user support, and any specific projects involving Dynamics 365. Use keywords from the job description to ensure your application stands out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the charity's mission. Mention specific experiences that demonstrate your problem-solving skills and ability to translate business needs into system changes.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Widen the Net Limited
✨Understand the Role
Make sure you have a solid grasp of what a Microsoft Dynamics 365 System Administrator does. Familiarise yourself with the key responsibilities listed in the job description, such as user support and system configuration, so you can speak confidently about your relevant experience.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles, especially those related to system administration or user support. Highlight your ability to translate business needs into effective system changes, as this is crucial for the role.
✨Familiarise Yourself with Dynamics Tools
Since the role involves using Dynamics' built-in wizards and configuration tools, brush up on these features. Being able to discuss specific tools and how you've used them in the past will demonstrate your expertise and readiness for the position.
✨Emphasise Team Collaboration
The Felix Project values inclusivity and collaboration. Be prepared to discuss how you've worked effectively within teams, supported colleagues, and contributed to a positive work environment. This will show that you align with their organisational values.
