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- Tasks: Support and manage Unified Communications platforms while collaborating with engineering teams.
- Company: Join a vibrant team focused on innovation and technical excellence.
- Benefits: Enjoy hybrid work, competitive rates, and a supportive growth environment.
- Why this job: Work with cutting-edge technologies and make a real impact in a fast-paced setting.
- Qualifications: Experience with Skype for Business, Mattermost/Symphony, and advanced scripting skills required.
- Other info: 12-month contract with out-of-hours support; apply now to join our dynamic team!
The predicted salary is between 36000 - 60000 £ per year.
Location: Chester or Bromley (Hybrid - 3 days onsite/week)
Contract: 12 Months | Full-Time (with out-of-hours support)
Rate: Highly competitive for the right candidate
Are you passionate about Unified Communications and ready to take your skills to the next level? We’re looking for an experienced Operations Support Analyst / Messaging Ops Support Engineer to join our growing team! This is your opportunity to work on cutting-edge technologies in a fast-paced, collaborative environment where innovation and technical excellence are at the core of everything we do.
- Proven experience with Skype for Business, Mattermost/Symphony, MS Teams
- Strong knowledge of persistent chat platforms (Symphony/Mattermost essential)
- Familiarity with Cisco UC Suite (Teams, Jabber, WebEx)
- Advanced scripting skills (PowerShell a must)
- Monitoring tools like Splunk, SCOM
- Strong infrastructure knowledge to support messaging platforms
- Solid understanding of Active Directory, SQL, Networking, Linux, and Virtual Platforms
- Excellent communication, troubleshooting, and stakeholder engagement skills
What You’ll Be Doing:
- Supporting and managing Unified Communications platforms
- Handling escalations, infrastructure deployments, and production changes
- Collaborating with Architecture & Engineering teams
- Monitoring performance, capacity, and availability
- Providing on-call support as needed (nights/weekends)
Why Join Us?
- Be part of a vibrant and innovative team
- Work in a supportive, growth-focused environment
- Enjoy a highly competitive rate and exciting challenges
Ready to make an impact? Let’s talk! Apply now or reach out for more info.
Communications System Engineer employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Communications System Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Mattermost, Symphony, and Skype for Business. Having hands-on experience or relevant projects to discuss can really set you apart during interviews.
✨Tip Number 2
Network with current employees or professionals in the Unified Communications field. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to demonstrate your troubleshooting skills during the interview. Be ready to discuss past experiences where you successfully resolved issues related to messaging platforms or infrastructure deployments, as this is a key part of the role.
✨Tip Number 4
Showcase your communication skills by being clear and concise in your interactions. Since the role involves stakeholder engagement, demonstrating your ability to communicate effectively will be crucial in making a positive impression.
We think you need these skills to ace Communications System Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with Unified Communications platforms, especially Skype for Business, Mattermost, and MS Teams. Use specific examples to demonstrate your skills in scripting, troubleshooting, and stakeholder engagement.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for Unified Communications and your ability to work in a fast-paced environment. Mention your familiarity with the required technologies and how you can contribute to the team.
Highlight Technical Skills: In your application, emphasise your advanced scripting skills, knowledge of monitoring tools like Splunk and SCOM, and your understanding of infrastructure support. Be specific about your experience with Active Directory, SQL, Networking, Linux, and Virtual Platforms.
Showcase Problem-Solving Abilities: Provide examples in your application that demonstrate your troubleshooting skills and ability to handle escalations. Highlight any previous experiences where you successfully managed production changes or collaborated with engineering teams.
How to prepare for a job interview at JR United Kingdom
✨Showcase Your Technical Skills
Make sure to highlight your experience with the specific technologies mentioned in the job description, such as Skype for Business, Mattermost, and MS Teams. Be prepared to discuss your advanced scripting skills, particularly in PowerShell, and how you've used them in past roles.
✨Demonstrate Problem-Solving Abilities
Prepare examples of how you've handled escalations or troubleshooting in previous positions. This role requires excellent communication and stakeholder engagement skills, so be ready to explain how you effectively resolved issues while collaborating with teams.
✨Understand the Company Culture
Research the company’s values and work environment. Since they emphasise innovation and collaboration, think of ways you can contribute to this culture and be ready to discuss how you thrive in a supportive, growth-focused environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, the technologies they use, and the challenges they face. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
