Planner

Planner

London Full-Time No home office possible
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At a Glance

  • Tasks: Schedule repairs and manage appointments in a fast-paced housing office.
  • Company: Join a dynamic team dedicated to improving community living standards.
  • Benefits: Enjoy competitive pay and the potential for a permanent position.
  • Why this job: Make a real impact in residents' lives while developing your organisational skills.
  • Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn.
  • Other info: This role offers a chance to grow within a supportive environment.

The Repairs Scheduler will have day to day responsibility for scheduling void repairs, communal works and void works in a busy housing office. The post holder will apply schedule of rates and priority times to each job. They will liaise with residents to agree appointments and arrange any necessary follow-ups.

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Contact Detail:

Build Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Planner

✨Tip Number 1

Familiarise yourself with the scheduling software commonly used in the housing sector. Being able to demonstrate your proficiency in these tools during an interview can set you apart from other candidates.

✨Tip Number 2

Brush up on your communication skills, as liaising with residents is a key part of the role. Practice how you would handle various scenarios, such as rescheduling appointments or addressing resident concerns.

✨Tip Number 3

Research the specific types of repairs and communal works that are common in Ealing. Showing your knowledge about local issues and needs can impress your interviewers and demonstrate your commitment to the role.

✨Tip Number 4

Network with professionals in the housing sector, especially those who work in scheduling or planning roles. They can provide valuable insights and may even refer you to opportunities within their organisations.

We think you need these skills to ace Planner

Scheduling Skills
Time Management
Communication Skills
Customer Service
Attention to Detail
Problem-Solving Skills
Knowledge of Building Repairs
Data Entry Skills
Organisational Skills
Ability to Work Under Pressure
Negotiation Skills
Familiarity with Scheduling Software
Team Collaboration
Adaptability

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities of a Repairs Scheduler. Highlight key skills such as scheduling, communication, and knowledge of repair processes that you possess.

Tailor Your CV: Make sure your CV reflects relevant experience in scheduling or planning roles. Use specific examples that demonstrate your ability to manage multiple tasks and liaise effectively with residents.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention your understanding of the importance of scheduling repairs and how your skills align with the needs of the housing office.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for a scheduling role.

How to prepare for a job interview at Build Recruitment

✨Know the Role Inside Out

Make sure you understand the responsibilities of a Repairs Scheduler. Familiarise yourself with scheduling void repairs and communal works, as well as the importance of applying the correct schedule of rates and priority times.

✨Demonstrate Communication Skills

Since you'll be liaising with residents to agree on appointments, showcase your communication skills during the interview. Be prepared to discuss how you would handle difficult conversations or manage expectations.

✨Showcase Your Organisational Skills

As a Planner, organisation is key. Prepare examples of how you've successfully managed multiple tasks or schedules in the past. This will help demonstrate your ability to thrive in a busy housing office.

✨Prepare Questions for Them

Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, the tools they use for scheduling, and how success is measured in this role. This shows your genuine interest in the position.

Planner
Build Recruitment
Location: London
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