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- Tasks: Lead a team to ensure top-notch maintenance and customer service in luxury homes.
- Company: Join urbanbubble, the North West's leading property managing agent, redefining property management.
- Benefits: Enjoy a competitive salary, bonuses, enhanced leave, study support, and unique perks like Pet Lovers Friday.
- Why this job: Be part of a vibrant culture focused on community building and exceeding customer expectations.
- Qualifications: Experience in facilities or property management, strong people skills, and a commitment to high standards.
- Other info: Willingness to obtain Rent Smart Wales qualification within three months is required.
The predicted salary is between 22800 - 38000 £ per year.
We’re searching for an incredible Building Services Manager! This full-time role is based within the development, where you will ensure the property consistently meets all maintenance, health & safety standards, and remains 100% compliant at all times while delivering exceptional customer service. You will manage a maintenance and housekeeping team.
What do we offer?
- Competitive salary up to £38,000
- 10% bonus
- Enhanced family leave policies
- Cycle to work scheme
- Season ticket loan
- Pet lovers Friday
- Enhanced sick pay
- Study support
- Enhanced annual leave including your birthday off and a day when you buy your house
What will you do?
- Manage a team of 6 effectively
- Handle budget management
- Promote strong client relationships and ensure high customer satisfaction
- Develop, implement, and monitor quality processes to ensure compliance and continuous improvement
- Proactively address maintenance and cleaning issues within the development and conduct regular site inspections
- Conduct risk assessments and develop method statements
- Establish safe operational procedures considering hazards, and recommend necessary changes
- Oversee health and safety audits and follow-up actions
- Coordinate annual testing and training to ensure compliance, maintaining accurate records
- Encourage peak performance through goal setting, one-to-ones, personal development, team meetings, and reviews
What are we looking for?
- Experience in facilities management
- Property or residential management experience (preferred)
- Experience managing contractors
- People management skills with a track record of achieving results through teams
- Proven ability to deliver high standards of customer service
- Strong commercial and financial understanding
- Knowledge of relevant regulations, legislation, and best practices
- Proficiency in current health, safety, and environmental legislation
- Required: Rent Smart Wales qualification or willingness to complete it within the first 3 months of employment
We’re not your usual property company. We’re the North West’s leading property managing agent! At urbanbubble, we’re redefining property management through community building, customer care, and innovation. Serving over 14,000 residents, we’re seeking bold, ambitious, resourceful team members to manage and create communities, exceeding customer expectations and unlocking potential. Interested? Apply now and join an organization that values its people at the heart of everything! We are an equal opportunity employer and welcome applicants requiring additional support during the recruitment process.
Building Services Manager Cardiff - Wood Street House Build to Rent employer: Urbanbubble
Contact Detail:
Urbanbubble Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Building Services Manager Cardiff - Wood Street House Build to Rent
✨Tip Number 1
Familiarise yourself with the specific regulations and legislation related to building services management in Wales. This knowledge will not only help you during interviews but also demonstrate your commitment to compliance and safety standards.
✨Tip Number 2
Network with professionals in the property management sector, especially those who have experience in facilities management. Attend local industry events or join relevant online forums to build connections that could lead to valuable insights or referrals.
✨Tip Number 3
Prepare to discuss your previous experiences managing teams and delivering exceptional customer service. Have specific examples ready that showcase your ability to lead effectively and resolve issues promptly, as these are key aspects of the role.
✨Tip Number 4
Research urbanbubble’s values and community initiatives. Understanding their approach to property management and customer care will allow you to align your answers with their mission during the interview process, making you a more attractive candidate.
We think you need these skills to ace Building Services Manager Cardiff - Wood Street House Build to Rent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in facilities management and property management. Emphasise your people management skills and any achievements that demonstrate your ability to deliver high standards of customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that align with the job description, such as managing teams or handling budget management, and express your enthusiasm for contributing to urbanbubble's mission.
Highlight Relevant Qualifications: If you have the Rent Smart Wales qualification, make sure to mention it prominently. If not, express your willingness to complete it within the first three months of employment, showing your commitment to compliance and professional development.
Showcase Your Understanding of Health & Safety: Demonstrate your knowledge of health, safety, and environmental legislation in your application. Provide examples of how you've conducted risk assessments or managed health and safety audits in previous roles to illustrate your expertise.
How to prepare for a job interview at Urbanbubble
✨Showcase Your Leadership Skills
As a Building Services Manager, you'll be managing a team. Be prepared to discuss your previous experience in leading teams, how you motivate them, and any specific examples of achieving results through effective people management.
✨Demonstrate Your Knowledge of Compliance
Familiarise yourself with relevant regulations and legislation related to health and safety in property management. Be ready to explain how you've ensured compliance in past roles and how you would approach this in the new position.
✨Highlight Customer Service Excellence
Exceptional customer service is key in this role. Prepare examples of how you've gone above and beyond for clients or residents in previous positions, and be ready to discuss how you would maintain high standards of customer satisfaction.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially regarding maintenance and cleaning issues. Think of scenarios where you've had to address challenges proactively and how you implemented solutions effectively.
