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- Tasks: Manage box office and front of house operations daily at a leading theatre.
- Company: Join the Regent's Park Open Air Theatre, a top venue in London.
- Benefits: Gain experience in a vibrant environment with potential for growth.
- Why this job: Be part of an exciting team and enhance visitor experiences in a cultural hub.
- Qualifications: Passion for customer service and management skills are essential.
- Other info: Disability Confident employer; interviews offered to qualified applicants with disabilities.
The predicted salary is between 28800 - 43200 £ per year.
Here at Regent’s Park Open Air Theatre we are looking for a driven and passionate individual to join our Visitor Services Team as a duty manager for our 2025 season. Working in the Visitor Services and Operations department, you will be managing the box office and front of house operations on a day to day basis in one of London’s leading producing theatres.
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.
Visitor Services Duty Manager employer: Regent's Park Open Air Theatre
Contact Detail:
Regent's Park Open Air Theatre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Visitor Services Duty Manager
✨Tip Number 1
Familiarize yourself with Regent's Park Open Air Theatre and its unique offerings. Understanding the theatre's mission, past productions, and visitor experience will help you demonstrate your passion and alignment with their values during the interview.
✨Tip Number 2
Highlight any previous experience in customer service or management roles, especially in a theatre or event setting. Be ready to share specific examples of how you've successfully managed teams or enhanced visitor experiences.
✨Tip Number 3
Prepare to discuss your approach to handling challenging situations, such as managing large crowds or addressing customer complaints. Show that you can remain calm under pressure and prioritize the visitor experience.
✨Tip Number 4
Since this role involves working with diverse audiences, be prepared to talk about your commitment to inclusivity and accessibility. Share any relevant experiences that demonstrate your ability to create a welcoming environment for all visitors.
We think you need these skills to ace Visitor Services Duty Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Visitor Services Duty Manager position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in visitor services, box office management, or front of house operations. Use specific examples to demonstrate your skills and achievements in these areas.
Show Your Passion: Express your enthusiasm for working in a theatre environment and your commitment to providing excellent visitor services. Share any personal experiences that reflect your passion for the arts and customer service.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Regent's Park Open Air Theatre
✨Show Your Passion for Theatre
Make sure to express your enthusiasm for the performing arts and specifically for Regent's Park Open Air Theatre. Share any relevant experiences that highlight your love for theatre and how it drives your work in visitor services.
✨Demonstrate Leadership Skills
As a duty manager, you'll need to showcase your ability to lead a team effectively. Prepare examples of past experiences where you successfully managed a team or handled challenging situations, emphasizing your problem-solving skills.
✨Understand Visitor Services Operations
Familiarize yourself with the key aspects of box office and front of house operations. Be ready to discuss how you would improve these services and enhance the visitor experience at the theatre.
✨Be Prepared for Disability Confident Questions
Since the employer is Disability Confident, be prepared to discuss how you can support inclusivity and accessibility within the visitor services team. Think about ways to ensure all visitors feel welcome and valued.
