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- Tasks: Lead the front desk, ensuring clients receive top-notch service and support salon operations.
- Company: Join RUSH Hair Greenwich, a leading name in the UK hair industry known for style and excellence.
- Benefits: Enjoy a competitive salary, 40% discounts on services, and up to 20% off products.
- Why this job: Be part of a dynamic team with opportunities for career growth and fun events like the RUSH Oscars!
- Qualifications: Previous front of house or salon experience is preferred; strong communication skills are essential.
- Other info: Availability to work weekends is required for this full-time role.
The predicted salary is between 25000 - 28000 £ per year.
RUSH Hair Greenwich is seeking a motivated and customer-focused Deputy Front of House Manager to join our dynamic team. In this key leadership role, you’ll support the Salon Manager in ensuring the smooth day-to-day running of the salon’s reception and client experience.
Key Responsibilities:
- Deliver exceptional customer service, ensuring every client receives a warm welcome and professional care.
- Oversee front desk operations, including appointment bookings, payments, and client queries.
- Work closely with salon management to drive client retention and retail sales.
- Maintain a clean, stylish, and well-organised reception area.
- Manage schedules and ensure seamless salon coordination.
Requirements:
- Previous front of house or salon reception experience (team leadership a plus).
- Strong communication and organisational skills.
- Passion for the hair and beauty industry.
- Availability to work weekends as part of a full-time schedule.
Earn Big: £30,000-£32,000 annual salary
Friend & Family Discounts: 40% off on all hair and beauty services.
Product Discounts: Up to 20% off professional homecare products.
Career Growth: Opportunities to shine and progress into Management, Head Office, Recruitment, Training, and more!
Fun Events: Don't miss out on the annual RUSH Oscars Awards!
Join us at RUSH Greenwich and be part of a leading name in the UK hair industry, known for style, professionalism, and customer excellence.
Deputy Front Of House Manager - Greenwich employer: RUSH Hair & Beauty
Contact Detail:
RUSH Hair & Beauty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Front Of House Manager - Greenwich
✨Tip Number 1
Familiarise yourself with RUSH Hair's values and customer service standards. Understanding their approach to client care will help you align your responses during the interview, showcasing that you're a perfect fit for their team.
✨Tip Number 2
Prepare examples from your previous experience that demonstrate your leadership skills and ability to manage front desk operations. Highlighting specific situations where you improved client satisfaction or streamlined processes can set you apart.
✨Tip Number 3
Show your passion for the hair and beauty industry by staying updated on current trends and products. Being knowledgeable about the latest styles and treatments can impress the hiring team and show your commitment to the role.
✨Tip Number 4
Network with current or former employees of RUSH Hair if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Deputy Front Of House Manager - Greenwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in front of house or salon reception roles. Emphasise any leadership experience and customer service skills that align with the responsibilities of the Deputy Front of House Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hair and beauty industry. Mention specific experiences where you delivered exceptional customer service and how you can contribute to the team at RUSH Hair Greenwich.
Highlight Key Skills: In your application, focus on your strong communication and organisational skills. Provide examples of how you've successfully managed schedules or improved client retention in previous roles.
Show Enthusiasm for the Role: Express your excitement about the opportunity to work at RUSH Hair Greenwich. Mention any knowledge you have about their services or events, like the RUSH Oscars Awards, to demonstrate your genuine interest in the company.
How to prepare for a job interview at RUSH Hair & Beauty
✨Show Your Passion for Customer Service
As a Deputy Front of House Manager, your role revolves around delivering exceptional customer service. Be prepared to share examples of how you've gone above and beyond for clients in previous roles, demonstrating your commitment to creating a welcoming atmosphere.
✨Highlight Your Organisational Skills
This position requires strong organisational abilities. Discuss your experience with managing schedules, overseeing front desk operations, and ensuring smooth salon coordination. Use specific examples to illustrate how you keep things running efficiently.
✨Demonstrate Leadership Experience
Even if you haven't held a formal leadership title, highlight any experiences where you've taken charge or supported a team. Talk about how you motivate others and contribute to a positive team environment, as this will be crucial in your role.
✨Prepare for Industry-Specific Questions
Since this role is within the hair and beauty industry, brush up on current trends and products. Be ready to discuss your passion for the industry and how you can contribute to client retention and retail sales, showcasing your knowledge and enthusiasm.
