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- Tasks: Support the Transport Supervisor with administration and compliance in a fast-paced environment.
- Company: Menzies Distribution Solutions Ltd is a leading logistics provider focused on customer satisfaction.
- Benefits: Enjoy a pension scheme, employee assistance programme, and flexible working arrangements.
- Why this job: Join a dynamic team, enhance your skills, and make a real impact in transport operations.
- Qualifications: Previous admin experience, strong communication skills, and a flexible, energetic attitude are essential.
- Other info: Located in Bradford, this full-time role offers a 4 On/4 Off shift pattern.
The predicted salary is between 24000 - 36000 £ per year.
Menzies Distribution Solutions are looking for a Transport Co-Ordinator to join our team, providing a first class service in Bradford. The purpose of this role is to both report and provide full support to the Transport Supervisor with regards to all transport administration and compliance. Having previous transport related administration and customer service experience gained within a fast paced distribution environment, the ideal candidate would be flexible.
The Details:
- Site: Bradford BD4 6SX
- Shift Pattern: 4 On/4 Off Days
- Hours: 06:00-18:00
- Monthly Pay
- Parking Onsite
Key Duties and Accountabilities:
- Engage all external and internal customers by communicating in a friendly and professional manner ensuring that a good impression is maintained at all times.
- Track & Trace Entering KPI's into the system.
- Answering and responding to all incoming calls in a prompt and polite manner.
- Ensure all internal/external customer queries or concerns are dealt with in a professional, friendly and courteous manner.
- Liaising with the management team ensuring the smooth operation of the transport department.
- Monitor and chase documentation in support of the transport operation.
- Undertake filing duties to meet needs of the Transport Department.
- Dealing with customer orders ensuring quality accuracy, delivery timelines, instruction and communication to all depot staff.
- Maintain a harmonised people and customer focused team working environment always seeking opportunities to improve our stakeholder's experience.
- Maintain and expand an excellent proactive relationship with existing customers and suppliers.
- Dealing with customer and supplier enquiries and complaints from investigation through to closure.
- Ensuring that customer requirements are administered in a timely controlled and recorded manner.
- Ensuring that all work carried out is accounted for and processes for accurate charging and auditable trail are in place and followed.
- Enter accurate data on to all internal systems and reports.
- Maintain data security and integrity in line with business needs.
- Maintain a safe working environment that complies with all aspects of the company's H & S Policy.
- Scanning and processing of daily POD's.
- Driver prebrief and debriefs.
Key Experience and Qualifications:
- Previous administration experience.
- Good numeric skills - including accuracy.
- Well developed verbal and written communication skills.
- Strong analytical and numeracy skills.
- Good level of financial understanding.
- Flexibility.
- Help maintain a motivating focused team environment.
- Enthusiastic and energetic personality.
- Enjoys working to deadlines.
- Ability to work on own initiative, demonstrates organisational skills.
INCLUSION:
Menzies Distribution is committed to creating a fair and inclusive environment where employees feel safe, proud and valued. We encourage ways of working that treat everyone fairly and with respect, and we look to create opportunities to improve the diversity of our workforce across all areas of the business. We seek to attract and recruit people from the widest talent pool, who reflect the society in which we work. And we aim to encourage an inclusive culture where people can feel empowered to be the very best they can be, and to reach their full potential creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.
Transport Co-Ordinator employer: Menzies Distribution Solutions Ltd
Contact Detail:
Menzies Distribution Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Co-Ordinator
✨Tip Number 1
Familiarise yourself with the transport and logistics industry, especially in the Bradford area. Understanding local regulations and common challenges can help you stand out during interviews.
✨Tip Number 2
Network with professionals in the transport sector. Attend local industry events or join online forums to connect with others who might provide insights or referrals for the Transport Co-Ordinator role.
✨Tip Number 3
Demonstrate your customer service skills during any interactions with the company. Since the role involves liaising with customers, showing that you can communicate effectively and professionally will be a big plus.
✨Tip Number 4
Research Menzies Distribution Solutions Ltd specifically. Knowing their values, mission, and recent news can help you tailor your conversations and show genuine interest in the company.
We think you need these skills to ace Transport Co-Ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in transport administration and customer service. Use keywords from the job description to demonstrate that you meet the specific requirements of the Transport Co-Ordinator role.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your skills align with the key duties listed in the job description, such as communication skills and ability to handle customer queries.
Showcase Relevant Skills: In your application, emphasise your numeric skills, attention to detail, and organisational abilities. Provide examples of how you've successfully managed similar tasks in previous roles to strengthen your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Transport Co-Ordinator position.
How to prepare for a job interview at Menzies Distribution Solutions Ltd
✨Showcase Your Customer Service Skills
As a Transport Co-Ordinator, you'll be engaging with both internal and external customers. Be prepared to discuss your previous customer service experiences and how you handled challenging situations. Highlight your ability to communicate professionally and maintain a positive impression.
✨Demonstrate Your Organisational Skills
This role requires strong organisational abilities, especially in managing documentation and data entry. Prepare examples of how you've successfully organised tasks or projects in the past, ensuring accuracy and efficiency in a fast-paced environment.
✨Familiarise Yourself with Transport Administration
Understanding transport administration processes is crucial for this position. Brush up on relevant terminology and procedures, and be ready to discuss any experience you have in tracking shipments, managing KPIs, or liaising with management teams.
✨Emphasise Flexibility and Teamwork
Menzies Distribution values flexibility and a team-oriented approach. Be ready to share instances where you've adapted to changing circumstances or worked collaboratively with others to achieve common goals. This will demonstrate your fit within their inclusive culture.
