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- Tasks: Lead and coach the team to enhance customer experience and achieve sales goals.
- Company: KIKO MILANO is a vibrant beauty brand focused on innovation and customer satisfaction.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Join a passionate team and make a real impact in the beauty industry.
- Qualifications: 3 years of retail experience, strong leadership skills, and a passion for beauty.
- Other info: Flexibility to work evenings and weekends is required.
The predicted salary is between 24000 - 36000 £ per year.
The Assistant Store Manager is our KIKO Ambassador and assists the Store Manager to drive customer experience, sales and business KPIs for the store in line with the KIKO Brand Strategy by leading and coaching the team. Takes full accountability for the store when the Store Manager is on leave.
The UK team works in the spirit of Integrity, Respect, Accountability and Teamwork.
Main Responsibilities- PEOPLE MANAGEMENT
- Coach and support the team to deliver customer experience and business goals
- Recruit, on-board, train and support the team to deliver the customer experience and business goals
- Support in ensuring all the store planning and annual leave is in line with the business needs
- Coach the team on products, make up application technique and selling techniques in order to deliver the KIKO customer experience
- Monitor that Business KPIs are in line with goals, set follow-up action plans for the store as agreed with the Store Manager
- Deliver business goals as defined with the Store Manager (Customer experience, Sales, Opex)
- Prioritise actions for the store that have the most impact on the above goals as agreed with the Store Manager
- Completion of all BeKIKO dossiers, quizzes and training elements
- Consistently monitor Business KPIs (LFL progression, Conversion Rate, Average Ticket, Stock-loss)
- Guarantee that stores are compliant with all KIKO standards and procedures
- Guarantee the compliance with store procedures (KIKO STORE BOOK)
- Guarantee the execution of the promotional calendar
- Guarantee all operational procedures are adhered to in store and that the store is compliant
- Guarantee all procedures are regularly reviewed and all issues are immediately addressed with the Store Manager ensuring compliance with Corporate policies
- Minimum of 3 years of experience in a similar role within the retail industry
- Demonstrated leadership skills and the ability to effectively manage a team
- Excellent communication and interpersonal skills
- Strong organizational and time management abilities
- Proven track record of achieving sales targets and driving business growth
- Knowledge of inventory management and visual merchandising
- Ability to analyze sales data and make informed decisions
- Flexibility to work evenings, weekends, and holidays as required
- Proficiency in using point-of-sale (POS) systems and other retail software
- Passion for the beauty industry and familiarity with KIKO MILANO products
Assistant Store Manager employer: KIKO MILANO
Contact Detail:
KIKO MILANO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Familiarise yourself with KIKO MILANO's brand values and product range. Understanding their mission and the specific products they offer will help you demonstrate your passion for the beauty industry during any interviews.
✨Tip Number 2
Highlight your leadership experience in previous roles. Be prepared to share specific examples of how you've successfully managed a team, driven sales, or improved customer experiences, as these are key aspects of the Assistant Store Manager role.
✨Tip Number 3
Showcase your ability to analyse sales data. Be ready to discuss how you've used data to make informed decisions in past positions, as this will demonstrate your capability to meet business KPIs effectively.
✨Tip Number 4
Network with current or former employees of KIKO MILANO if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly any leadership roles. Emphasise your ability to drive sales and manage a team effectively, as these are key aspects of the Assistant Store Manager role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the beauty industry and familiarity with KIKO MILANO products. Mention specific examples of how you've successfully managed teams and achieved sales targets in previous roles.
Showcase Your Leadership Skills: Provide concrete examples of how you've coached and supported team members in past positions. Highlight any training or onboarding experiences that demonstrate your ability to lead and develop a team.
Demonstrate Your Understanding of KPIs: Discuss your experience with monitoring and achieving business KPIs. Include examples of how you've used data analysis to inform decisions and improve store performance in previous roles.
How to prepare for a job interview at KIKO MILANO
✨Show Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your ability to lead and coach a team. Prepare examples of how you've successfully managed a team in the past, focusing on your leadership style and how it aligns with KIKO's values.
✨Know the KIKO Brand
Familiarise yourself with KIKO MILANO's products and brand strategy. Be ready to discuss how you can enhance customer experience and drive sales while staying true to the brand's identity.
✨Prepare for KPI Discussions
Understand key performance indicators (KPIs) relevant to retail management. Be prepared to discuss how you've monitored and achieved KPIs in previous roles, and how you plan to do so at KIKO.
✨Demonstrate Customer Focus
Customer experience is crucial in this role. Think of specific instances where you've improved customer satisfaction or resolved issues effectively. Highlight your commitment to delivering an exceptional shopping experience.
