Northern Europe Product Merchandising Manager

Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.

The mission: Embodying Christian Dior’s values and standards is imperative for this role. The Northern Europe Product Merchandising Manager will support the General Manager & Merchandising Europe Director in building the success of the Northern Europe results with all Dior product divisions (Women’s, Men’s, W&J, Baby, Maison). This role requires a mature individual able to build a strong business strategy. They will work closely on the analytical & financial aspect of the business and will always have to ensure a healthy business through the control of all product activities. The role is the link between Retail and Headquarters to ensure a productive seasonal buy and sell-through in line with the knowledge of the competition trends & client requirement. The objective of the role is to be the driver of facilitating sales and implementing business initiatives. The position reports directly to the Northern Europe General Manager and the Merchandising Europe Director.

Responsibilities:

• Your main responsibilities will be to efficiently manage the product selection, sell through, trainings, incentives, and reports to ensure maximum profitability for Northern Europe.
• To be the point of contact to the retail network to drive the sales and support product movement for maximum efficiency on all divisions of Women’s, Men’s, W&J, Baby, and Maison.
• Work in conjunction with Northern Europe Marketing Manager on client events and uber luxury strategy to drive maximum profit and increase the client demographic.
• You are fully responsible for the control of all product selection and movements within Northern Europe within guidelines and support the business in the following functions:
• To monitor sales by product category versus budget.
• To identify product category of high performance, followed by further actions to ensure stronger sales (re-order & transfers).
• To identify product category of low performance, together with solutions and actions (incentive, PR & Marketing supports, cancellation, feedback to Buyers).
• To track sell-through on seasonal products and to ensure the 70% objective in value across all the Northern Europe stores.
• Provide reports to the Retail Management to drive profitability to include product performance, competition trends and new products arrival.
• Develop and implement internal transfer procedures to support the global sale through and maximisation of sales.
• Monitor transfer from the Warehouse to stores for the outlet operations.
• Resolve internal transfer issues if required.
• Work in line with the operations department for movement of Uber luxury products for the timely delivery to clients.
• Oversee the ‘made to order’ products for efficient client delivery.
• To review auto replacement of orders and ensure the levels are met for maximisation of sales.
• Develop product training and inductions for the retail network.
• Hold regular training sessions for both new & existing staff members.
• Identify needs with Managers on training for all sales staff members to reinforce the sell through results.
• New collection briefing in conjunction with the Retail Performance Director to all levels of Management.
• Holding viewing sessions on the up-coming collection once stock arrives.

Skills required:

• Excellent analytical & communication, emotionally intelligent, sales driven, dynamic, competition knowledge excellent grooming, leading by example, humility and humanity.
• Previous product management retail experience ideally in the luxury goods.
• Full knowledge of product management functions and boutique analysis.
• Excellent communication and relationship building skills.
• A passion for Christian Dior and our collections.
• Strong knowledge of fashion and trends.
• Fluency in a second language (French preferred).