Release Manager

When you join Exclaimer you will join a global award winning SaaS provider with an exceptional revenue rate, ambitious growth plans, and an exciting work culture. We provide world-class email signature solutions that let organizations of any size achieve brand consistency, legal compliance, and customer engagement on any device. Designed for Microsoft 365, Google Workplace, and Microsoft Exchange, our solutions are used by over 50,000 customers in 150+ countries.

We are looking for an exceptional Release Manager to join the team responsible for driving business efficiency through adoption of best-in-class deployment processes, utilizing the latest enhancements to support the rapidly growing scale-up. This role combines the deployments of development to key systems that support the effective day to day operation of the business, enabling the evolution of these systems to meet long term technical goals.

In this role, the candidate would have an opportunity to build out key Frameworks and best practices for the development teams to follow to ensure the smooth deployments of our developments to our full end to end ERP, working with key technical stakeholders from the data, product engineering and finance teams to ensure we mitigate errors before deployments proceed. As part of the business systems team, this role is expected to act as a leader within the team, under the guidance and leadership of the Senior Business Systems Director.

Key Responsibilities:

• Own and manage all Salesforce deployment processes, utilising Gearset to compare environments, manage version control, and deploy with confidence.
• Establish and maintain a robust and repeatable CI/CD pipeline, promoting automation and reducing manual intervention across the release lifecycle.
• Work closely with developers, administrators, and business stakeholders to schedule, coordinate, and validate deployments across multiple environments.
• Ensure the integrity and consistency of deployed solutions across development, staging, and production orgs, minimising errors and downtime.
• Actively look for opportunities to improve release efficiency, implementing DevOps best practices and driving a culture of continuous improvement.
• Proactively monitor deployment activity, triaging and resolving deployment failures and coordinating rollbacks if necessary.
• Maintain documentation of deployment processes, tools, and environment configurations.
• Contribute to the release governance strategy, including defining policies, environment branching strategies, and approval workflows.

Skills, Knowledge, and Expertise:

• Hands-on experience with Salesforce deployments, ideally within a high growth SaaS or enterprise setting.
• Demonstrable knowledge of Gearset and the ability to manage complex deployments using its full feature set.
• Familiarity with DevOps principles, including CI/CD, automated testing, and version control (e.g., Git).
• Proven ability to compare and synchronise metadata and manage changes across multiple Salesforce environments.
• A proactive, detail-oriented approach to release management, with a strong emphasis on quality and minimal disruption.
• Experience with NetSuite would be a plus.
• Enthusiastic about process optimization and passionate about delivering high impact improvements to the release pipeline.
• Curious and continuously looking to improve tools, processes, and deployment performance.

When you join Exclaimer, we offer the opportunity to grow with a thriving, international SaaS company. Alongside a competitive compensation package, you’ll have access to a range of benefits designed to support your wellbeing, development, and life beyond work including:

• Enhanced parental leave (for both parents)
• 6 weeks "work from anywhere" per year
• 25 days paid holiday, plus public holidays - and an additional 10 days paid time off via XFlex.
• Contributory pension plan (5% matched, via salary sacrifice)
• Electric car scheme
• Free memberships to Blinkist and Calm
• Discounts and perks including smart home, Hussle gyms, and Ikea.

At Exclaimer, inclusion is more than a policy—it’s part of who we are. We’re proud to be an equal opportunity employer and welcome applications from people of all backgrounds, experiences, and identities. We consider all candidates fairly and without discrimination irrespective of ethnicity, race, religion, nationality, age, gender, marital status, disability, neurodivergence, caring responsibilities, sexual orientation, or gender identity. We’re building a culture where everyone feels they belong and can thrive, and we’d love for you to be part of it.

At Exclaimer, we’re proud of our market-leading position and our proven track record is down to the exceptionally talented individuals we have working for us. Their enthusiasm and skills make a real impact on the quality of service that our customers receive. Working for us is both challenging and rewarding. We enable our people to be the best they can be by providing the resources and opportunities needed to be successful. We pride ourselves on nurturing our talent by providing exciting career prospects within a dynamic, challenging and rewarding industry.