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- Tasks: As a Sales Advisor, you'll create amazing shopping experiences and inspire customers with fashion knowledge.
- Company: Join H&M Group, a family of brands committed to sustainable fashion and meaningful growth.
- Benefits: Enjoy flexible hours, staff discounts across all H&M brands, and global development opportunities.
- Why this job: Be part of a diverse team that values your personality and passion for fashion over experience.
- Qualifications: No specific qualifications needed; just bring your love for people and fashion!
- Other info: Availability for 2-7 days a week is required, including weekends.
This is a permanent part-time position offering 12, 16, 20, or 30 hours per week. The position is based in the H&M Manchester Trafford Centre store.
As a Sales Advisor, you are responsible for always putting our customers first while creating an exceptional shopping experience in-store. Together with a great team, you contribute to the sales and profit in your store and share product and fashion knowledge.
Key responsibilities:
- You are responsible for inspiring our customers by promoting campaigns, offers, and activities and delivering a great customer experience that contributes to the sales and profit goals of your store.
- You give and receive honest feedback to support not only your own development but also your colleague’s development.
- You follow health and safety routines to promote the safety and well-being of all our colleagues and customers.
Qualifications:
If your personality and love for people & fashion matches our beliefs and values, we appreciate this more than your experience & qualifications for our Sales Advisor positions.
Additional Information:
Availability 2-7 days fully flexible, weekends included. Unfortunately, this is not a position that we are able to offer sponsorship for under the skilled worker route.
Benefits:
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP.
Inclusion & Diversity:
H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world.
Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Sales Advisor - Manchester Trafford Centre employer: H&M
Contact Detail:
H&M Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Manchester Trafford Centre
✨Tip Number 1
Familiarise yourself with H&M's brand values and current campaigns. This knowledge will help you engage with customers effectively and demonstrate your passion for the brand during any interactions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've previously created positive shopping experiences. Be ready to discuss these in an interview setting to highlight your suitability for the role.
✨Tip Number 3
Be flexible with your availability, as the job requires working weekends and varying hours. Emphasising your willingness to adapt can make you a more attractive candidate.
✨Tip Number 4
Network with current or former H&M employees if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Sales Advisor - Manchester Trafford Centre
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Sales Advisor position. Tailor your application to highlight how your personality and love for people and fashion align with H&M's values.
Highlight Relevant Experience: Even if you don't have direct experience, think about any customer service roles or experiences where you've demonstrated a passion for fashion and helping others. Make sure to include these in your CV.
Showcase Your Availability: Since the role requires flexible availability, clearly state your availability in your application. Mention the number of hours you can work and your willingness to work weekends.
Follow Application Guidelines: Remember not to attach a cover letter as per H&M's request. Focus on ensuring your CV is well-structured, concise, and free from errors before submitting it through our website.
How to prepare for a job interview at H&M
✨Show Your Passion for Fashion
As a Sales Advisor, your love for fashion is crucial. Be prepared to discuss your favourite trends and how you keep up with the latest styles. This will demonstrate your enthusiasm and fit for the role.
✨Emphasise Customer Service Skills
Highlight any previous experience where you've put customers first. Share specific examples of how you've created exceptional shopping experiences or resolved customer issues, as this aligns perfectly with the job's responsibilities.
✨Be Ready for Teamwork Questions
Since you'll be working closely with a team, expect questions about collaboration. Think of instances where you've contributed to a team's success or supported colleagues, showcasing your ability to work well in a diverse environment.
✨Demonstrate Flexibility and Availability
The role requires flexible availability, including weekends. Be honest about your schedule and express your willingness to adapt, which shows you're committed to meeting the store's needs.
